Cancun, Quintana Roo hotel rooms at the Occidental

"Everything was excellent, thank you so much!"

"This was my second time staying here, and I’ll definitely be back! The rooms are clean and comfortable with everything you need, even if they’re a little bit old. The pools and the beach are amazing — perfect for relaxing and enjoying the day. But honestly, the best part of this resort is the staff. Everyone I met was super friendly and attentive. Elías at breakfast, Martín at the bar, and Moises at Palmar Market really stood out — they’re all so kind, fun, and great at what they do. They made my stay extra special! "

"Great staff great experience only thing is they rooms can get the floor sweaty might need couple towels to lay down on the floor"

"Awesome "

"The staff and service were 5 star."

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"Friendly and courteous staff. Room was clean. I enjoyed the pool activities Shout out to both activity coordinators at the pool and also the staff who served us you are all amazing!!! Gracias ❤️ "

"Amazing staff! I love how new the hotel is!"

"Area was always clean everywhere. Staff was super friendly and helpful when needed. I only wish the gym would be bigger and have more equipment options. All the in house restaurants were awesome and great food. "