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“todo maravilloso”

“Staff went out of their way to provide an excellent service and deal with queries, all of them, and we spoke to about six during our 3 night stay. Wi-Fi was a problem however, partly due to local geography. Would it not be simple just to put in an ID and a password which could be contained in room info? Breakfast was excellent, as was the restaurant but it was a surprise not to have a "help yourself" area with cereal, yoghourt, fruit and juices for those who do not want a cooked breakfast. I...

“Really quaint old inn with lots of exposed stone walls & beams. Staff were super friendly & helpful - really warm welcome & nothing was too much trouble. Bed very comfortable & the small double room I had was perfect just for me. Food in the restaurant was delicious & there was a good choice. Breakfast plentiful, well presented & hearty. Will be staying there again on my way to Devon”

“All fine except the booking was incorrect-I booked a double room and got a twin”

“Lovely setting, great welcome, food superb, staff friendly and helpful We had the suite (kingfisher) which was an excellent room except for a radiator being stuck on in the bathroom. The lady in charge (lovely lass) managed to get it sorted as the outside temp was up in the 30’s!!! If I have any criticism of the room, a little use of bleach would have gone a long way but please don’t let that put you off. The place is very very good. This is our second time staying and it definitely won’t be...

“The location was perfect for us as we were going to the theatre. (2 minute walk). Walking to town didn’t take much longer and we enjoyed looking around. The lady that checked us in was very friendly and offered advice about where to visit. It was nice to be greeted with a smile and the same for when we went down for breakfast. We enjoyed breakfast very much, which was beautifully cooked and presented. To have parking at such a central location was great. We did have to play around getting out...

“Room very clean & tidy looks like a recent refurbish which was very well done , the only thing was the mattresses could do with renewing , which is the only negative thing to say about our stay was able to help ourselves to tea ,coffee etc when needed . Could not ask for better staff , nothing to much trouble for them to do , very good choice for breakfast , never went out hungry also very good menu all round with a good choice of drinks at the bar , will definitely stay again and would highly...

“Great work stay, clean, friendly staff, great breakfast. Only downside was lack of air conditioning in the rooms (during a UK hot spell)”

“Was a very pleasent stay....xx”

“Garden room at back of property great for our dog as double doors opened onto big grassy area. Comfy bed.”

“Room clean, staff polite and helpful, good parking. Very good breakfast lots of choices”

“Fantastic stay! Lovely comfy room, great speaker in the room and lovely little touches e.g the bear door handle! Breakfast was 10/10. Free parking too was fab. Overall exceptional we will definitely be back, thank you.”

“My room was very good the staff make this place Harry the assistant manager was very good the food was good and reasonable had a drink in the bar the atmosphere was very good and the regulars were friendly ”

“Good all-round option, from easy parking and a welcoming atmosphere to good food and drink options. Lovely outdoor seating area, and close to a pretty river and park.”

“We had a very comfortable stay here. A short walk from the sea. Gladly recommend.”

“The hotel is comprises of a main building and some houses and annexes. Sadly, the room we were given was in a damp annexe, and to our surprise when we opened the door there was someone in there! The receptionist apologised and gave us another room in the main building. The room was ok and clean, but we didn’t have water to shower either so our experience was overall okay. There is also an indoor swimming pool that seemed nice but we didn’t manage to use it. We didn’t try breakfast either but it...

“The staff were lovely and the food was exceptional. Especially the breakfast! We visited for my birthday for which the Butcombe loyalty provided some really good offers for”

“Perfect room for the tired golfer. Yards from the 18th hole and a minute's walk to the restaurant and a delicious full English in the morning. Smiling, helpful staff. Clean room, comfy bed, everything in good working order. Will return. ”

“Fantastic location! Right by Poole Quay”