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"Good"

"Thoroughly enjoyed our stay. Very convenient location next to the Oeda line and a 10 minute walk to Golden Gai. While the rooms are not very spacious (something we were aware of so not a negative note really) the amenities of complimentary soaps, lotions and razors and the excellent service from all the staff more than made up for it."

"Very ample room and great amenities. The lobby is very helpful and serviceable. Centrally located but the hotel has quite a few restaurants and other stores, including a 7-11 onsite. "

"Great staff and attention to detail. Able to accommodate to last minute changes with no issues. "

"I loved how everyone was ready to help and answer any questions. They made the transition very smooth. Very professional staff. "

"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Room is clean and quiet. Near train station and easy to catch taxi"

"The Knot is in Shinjuku but on the quiet side. It can be a little confusing to find metro entrances and figuring out the best exits but it’s convenient to major lines. We also used the 51 bus. From Shibuya to the hotel is an easy route. The breakfast made our days better! Started off long days of exploring Tokyo with a delicious breakfast and the variety allowed us lots of variations in meals. Not luxurious but comfortable and good value. "

"Large rooms compared to the average sized room in Tokyo, staff was super accommodating and the view of Tokyo Tower is unparalleled. "