โEvery staff member and the manager I met, were personable, helpful, courteous, and professional. They are a cut above many places I have stayed in my life of travels. In this day and age, where no one seems to understand the meaning of Customer Service, they were exceptional. As a sidelight, the food there is exceptional, including breakfast. If Iโm in Auburn Hills again, I will stay there. โ
โThis was a really nice hotel and the breakfast offered was good for a $15 add on (you pay once and can eat breakfast every day). The kitchen and housekeeping team were friendly and professional. Our room was clean and the hotel was very quiet. There was a very loud wedding party happening at the bar downstairs and we couldnโt hear a peep in our room. The hotel has a good amount of parking and there are some food options and a gas station right across the street. I would definitely stay here...
โHotel was very clean. Staff was very friendly and helpful. Location was great to get on and off a major highway as well as being close to things like Wal-Mart, Tractor Supply, multiple gas stations, multiple different food options ( Coney Island, Five Guys, Shawarma etc) to help with any extra things you need. Also a lovely park nearby called Innovation Park off Hamlin road. Amazing for kids and families and also offers good bike paths and hiking as well although it's not a large path....
โIt was VERY clean and nice ESPECIALLY for the price we paid. Unfortunately it was a quick overnight stay. Next time hopefully we can enjoy the amenities!!!โ
โThe room was recently remodeled and very clean. Two minor issues in the room and front desk staff were very quick to solve the problems (even offering to give us a different room which was not needed). Night time staff was very empathetic when we had to check out in the middle of the night due to a family emergency that we needed to get home for (seemed genuinely concerned for us and our safety driving home). Would recommend a stay here if you're looking for cheap price and no extras like...
โIt was very good the only problem was one of the front desk service desk person he was very rude to the customers and when we asked for clean towels we were told we had to get them from house keeping but we never seen house keeping so we had to wash our own towelsโ
