The Hilton Garden Inn Cleveland East/Mayfield Village offers a warm atmosphere with a lobby fireplace. Relax in the spa tub, swim in the indoor pool, or enjoy American dishes at The Garden Grill & Bar. Free WiFi, a gym, and laundry facilities are available.
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Hilton Garden Inn Cleveland East/Mayfield Village pet-friendly?
Yes, Hilton Garden Inn Cleveland East/Mayfield Village allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at Hilton Garden Inn Cleveland East/Mayfield Village?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cleveland East/Mayfield Village on Jun 14, 2026 start from ₩166,393, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Cleveland East/Mayfield Village?
Check-in start time: 3 PM; Check-in end time: 1:00 AM.
What time is check-out at Hilton Garden Inn Cleveland East/Mayfield Village?
Check-out is at noon.
Where is Hilton Garden Inn Cleveland East/Mayfield Village located?
Situated in the business district, this hotel is within 3 mi (5 km) of North Chagrin Reservation, Chagrin River, and Cleveland Clinic - Hillcrest Hospital. St Ann Shrine is 2.5 mi (4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 471 out of 1002 reviews
10 - Excellent
471
Rating 8 - Good. 267 out of 1002 reviews
8 - Good
267
Rating 6 - Okay. 122 out of 1002 reviews
6 - Okay
122
Rating 4 - Poor. 73 out of 1002 reviews
4 - Poor
73
Rating 2 - Terrible. 69 out of 1002 reviews
2 - Terrible
69
Reviews
Verified
10/10 Excellent
David
Jan 30, 2026
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and the room was warm and clean.
The staff was extremely polite and helpful during our stay. Our room was clean when we arrived, they did mention if you wanted room service that you’d need to let them know the night before. Breakfast was nice- they had a menu with a few options to choose from, and they also offered a “made to order” type of breakfast as well. They were doing maintenance work so the hallway wasn’t the most aesthetically pleasing thing to look at, but overall great hotel! Really close to the zoo, hall of fame and other areas!
I enjoyed my stay at Hilton Garden Inn East Mayfield -Ohio-. The bed was reallly comfortable and the ports on the clock were useful. My room was clean and the bathroom water pressure was good.
Vikkitti
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Melanie
Dec 21, 2025
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, friendly staff, close to everything.
The breakfast was cooked to order , free with voucher, but had to sign a tab and expected to tip. parking was ok. all of the first floor was under construction. pool and hot tub were closed
Clean room, comfy beds, friendly staff, everything you need to feel like home away from home.
Eleni
Stayed 7 nights in Nov 2025
Verified
6/10 Okay
Catherine
Apr 14, 2026
Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work.