“The room was nice. Exactly as advertised. It was clearly an older hotel that had been updated, so walls were thin and we could hear our neighbors and people walking (quietly) in the hallway. The staff we experienced upon check-in recited their training script in monotone and appeared offended when I needed clarification. I was then blamed for a mistake they made regarding a food order for my child. Then we found a couple stuck in the elevator because they didn’t understand how to reach the rooms...
“The room was nice. Exactly as advertised. It was clearly an older hotel that had been updated, so walls were thin and we could hear our neighbors and people walking (quietly) in the hallway. The staff we experienced upon check-in recited their training script in monotone and appeared offended when I needed clarification. I was then blamed for a mistake they made regarding a food order for my child. Then we found a couple stuck in the elevator because they didn’t understand how to reach the rooms...
Virginia