โThis family is professional and kind. I left a $100 tip because I watched attend to her guests and her two Autistic sons as well as her elderly parent. Amazing โ
โValerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH accountโwhich I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank youโ
โBeautiful hotel, very well-maintained. Friendly professional, welcoming staff. Rooms are beautiful, well appointed and very comfortable. Exceptional service by the staff at this particular property. We ended up leaving something behind by mistake and they immediately called us and let us know that we had left something in the room that was important to us. We really appreciate the extra special personalized service. When in the area, we will definitely stay here again. โ
โWe booked for an overnight stay to attend a concert at Tanglewood and were pleasantly surprised by the quality of the room for the price; clean, large, updated, comfy. Great value!โ
โRead reviews about checking in & was worried. I had no problem. Called the phone # - lady answered right away. Walked me through the payment & key card process & I was done & in my room in 5 minutes. She gave us a different room & it was clean & looked like all new bathroom and curtains. We'll definitely stay here againโ
โVery nice place. Quiet. The breakfasts are included and are upscale with excellent staff service.
Unless you are young and don't care, make sure you get a ground floor room - the upstairs rooms require a walk up a large staircase, and are inconvenient.
Would definitely return. โ
โThis motel worked perfectly for our weekend at Tanglewood. We had two rooms for our group, and they were perfectly clean, and it was quiet at night. The facilities are outdated and could use a renovation. But for location - just a short drive to Tanglewood - and cleanliness, it fit the bill. Also, the service was excellent. โ
โThis in was such an unexpected find. From the outside it looks like an old fashioned roadside motel but theyโve done a beautiful renovation / upgrade and the rooms are spacious and modern with nice touches like healthy snacks , a good coffee machine, noise machine , super comfy bed. Bathtub is always a nice plus. Second surprise is that breakfast is all homemade and delicious. I mentioned on the phone that a family member has a dairy allergy, and there were 2 dairy free homemade baked goods...
