โIt is an outstanding hotel. Fabulous finishes, pristine, new rooms. Great location and very walkable. Good gym and skilled spa professionals. Overall - nearly flawless.
Two suggestions. First, change the red dirty carpet leading to the bar โ it is the first thing people see about the hotel, and it is disappointing. Second, ask staff to pay a bit lore attention to restocking tea/coffee. It was not always done. โ
โStaff was so amazing. Any request was taken care of. Everyone went above and beyond for us and made this stay so memorable and remarkable. Room was amazing. The property beautiful the restaurants fantastic. Best service of all time. โ
โThe room was huge compared to other hotels in metropolitan cities. Condition and service of the hotel was great for the price. Complimentary breakfast was okay but wish they had better(payable)breakfast service. The hotel's very close to McGill university.โ
โThe breakfast was decent and the beds were very comfortable. It was within walking distance of some of Montreal's main attractions, and the metro station is located right in front of the hotel so it was easy to get around. The noise was unfortunate when going up and down the stairs. It would also be nice if disposable slippers were provided.โ
โConveniently located from the airport bus (747) stop --- less than 100m. Hotels staffs are kind to the guests. European style breakfast is good and rooms have facilities for cooking. However, the facility is somewhat old and the toilet lid keeps falling down on its own. I had to use tape to hold it.โ
โI spent one night with my two kids. It was for my boy to celebrate his birthday. I wrote note to the hotel the reason why we going to the hotel. Hotel asked me about him such as his age and what he likes. few days before we get there.
When we got our room he was so~happy. There were balloons and small gift with cookies. What is more, birthday card for him. My boy had best birthday ever~!!
We enjoyed a swimming pool and a jacuzzzi.
Room was big and clean. Specially service was great~!...
โLocation wonderful. Hotel is in the middle of old Montreal within walking distance of restaurants and shopping. We ate at Gasparโs one of the restaurants onsite. Food was delicious and the atmosphere lively. The hotel staff could not have been more helpful or friendly. Uber pickups were 2 minutes or less at the hotelโs location. โ
โExcellent location. The most friendly and helpful staff ever. There are 3 steps going into the hotel if you are mobility challenged, but good elevator once in. The breakfast area is also down some steps.
Getting there was an issue because taxi and uber can't drive within blocks of this hotel due to road renovation. Have to drag your luggage over pads, steel pads, and gravel to get to the hotel. The hotel does have a taxi service that will come get your luggage and help you get to the taxi...
"Conveniently located from the airport bus (747) stop --- less than 100m. Hotels staffs are kind to the guests. European style breakfast is good and rooms have facilities for cooking. However, the facility is somewhat old and the toilet lid keeps falling down on its own. I had to use tape to hold it."
