Find hotels near Crococun Zoo, Puerto Morelos from ₩79,439

"Things that were great: -the size of our junior swim-out room and the mini pool -the waterslides -the food -the greenery on the resort ground -the gym -Filippe serving us at the buffet for dinner service (best server at the resort!) -the entertainment -the cleanliness of the rooms -the hot tub Things that weren’t great: -the (rentable for a price) cabanas at the big pool blocking the view of the pool -the fact that the big pool was unheated (there were more people in the hot tub than in the pool) -the staff trying to sell you things every time you leave your room -the beach (SO much seaweed) -the tractor running on the beach trying to get rid of the seaweed -the hard beds All in all, we had a good time. I understand the resort makes money off the cabanas but they’re all front row around the pool so they block the view for hundreds of people and they’re expensive to rent. I also understand the need for the tractor to work on the seaweed (sargassum) situation but we were hoping for Caribbean beaches. We should have spent less and gone to Puerto Vallarta!"

"The staff are so helpful, polite and very attentive to the guests. I'll definitely vist this resort again. "

"THERE IS NO SWIMMABLE BEACH!!! Expedia failed to mention this! I spent well over $1200 going outside our resort to beach clubs!!! "

"We had a great time, the amenities and the quality of food and drinks was top notch, including healthy options. The staff, especially Jose (Guest services), Antonio and Luis at the Casa del Mar restaurant, Juan at the front desk, were extremely helpful and took good care of us. The bowling alley and the silent disco were the highlights of our stay. The only downside is that the beach is full of brown seaweed. "

"The customer service at this resort is wonderful. "

"They truly made my birthday week unforgettable. Every single employee was incredibly helpful and hospitable. From room service to guest services, entertainment, housekeeping, front desk, and all the restaurants—everyone went above and beyond. A special thank you for the birthday cake in my room and the beautiful dinner at Blue Moon Restaurant. It meant so much and made my celebration even more special."