Find Hotel Wedding Venues in Crystal Lake, IL

"Clean Room, clean pool "

"Property is clean and smells so good. Bed and pillows are very soft and comfy. Room is spacious. Definitely will book again while in Chicago"

"Staff was helpful and attentive. Layout was convenient for load in/out and amenities. Breakfast options were better than other lodgings on our trip in the same price range. Would definitely stay here again."

"Room service was terrible, they wouldn’t change our sheets with clean sheets and never gave us the right amount of towels. The last day they gave us the thin sheets instead of the sheets we first had. Front desk was rude."

"The whole place felt run down, like it was in need of a renovation everywhere except the front entrance. The elevator was very clunky, everywhere felt dark and dingy, and our room has a chemical smell similar to paint thinner. Our room also had mysterious carpet stains, hair all over the shower, debris on the "balcony" ledge, and a very old box spring mattress that needed to be replaced. We also were not prepared for a conjoined room, and let me tell you if you have neighbors with one of those rooms you will hear EVERYTHING. When I called the desk (I was off site) to let them know we were checking out early I couldn't understand the guy I spoke to at all beyond the question of what my room number was so I just hung up. We will not be returning here ever."

"Dirty rooms , roaches around the bed , very bad smell "

"Room is clean. Bed and pillows are good. Shower leaked and many non working channels on the television"

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have made it more sound proof because not only you can hear loud footsteps from above from but also noice from outside the building and inside the hallways. A disappointing. "

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