“Firstly, there was absolutely no prior notice that the pool/deck would be closed during our stay - surely on one of the many messages you send, that should have been mentioned. This was very cealrly preplanned so why no communication?
The rooms were good, no issues. The food was also good.
However, the (already paid for!) taxi to the airport at 4.30am didn't show up. It took 30 very stressful minutes to source a driver to get us there, arriving almost as check in closed. No apology was made for...
“Firstly, there was absolutely no prior notice that the pool/deck would be closed during our stay - surely on one of the many messages you send, that should have been mentioned. This was very cealrly preplanned so why no communication?
The rooms were good, no issues. The food was also good.
However, the (already paid for!) taxi to the airport at 4.30am didn't show up. It took 30 very stressful minutes to source a driver to get us there, arriving almost as check in closed. No apology was made for...
Alan