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“Not sure how its a 4-star. Anyway, the restaurant was really good, great food (but a bit heavy on cheese and light on mushrooms in the risotto) and wine. Special recognition for Tilly, who was very attentive. The fire alarm went off 12 times in the night, really? The room, No. 17, was way too hot, maybe that's what triggered the alarm? The heated towel rail was on full and I couldn't see how to turn it off. The bathroom extractor fan ran on for ages.”

“No signs for the exit in the ladies pool changing room, and nowhere to leave your room key, which activates your locker, if you can work out how to do it. Nice pool and jacuzzi though, rooms could do with a deep clean, but daily basics are done and it's comfortable. Staff are very helpful and happy to help with queries, rooms spacious and mine had a lovely view, plenty of (free) parking.”