카자흐스탄의 사우나가 있는 호텔

“5성급 이지만 아침식사는 3성급수준이였으며 단체관광객 때문에 제대로 먹지도 못했다”

“호텔직원분들의 친절함으로 너무나 편안한 숙박이 되었습니다. 그리고 택시기사분들도 너무나 친절하셨습니다.감사드립니다.”

“Terrible condition. Not recommended at all. At check-in, the staff was extremely unfriendly. The next morning, during breakfast hours, the restaurant was not even open. When I asked at the reception, the staff didn’t even look at me and muttered something in his own language, treating me rudely. This was very unpleasant and disrespectful. The local male staff member who was at the reception around 7:00 AM on April 8 should reflect on his behavior. The room was also dirty and very small,...

“호텔스닷컴과 계약이 끝나서 어플로 한 예약은 무효이며 현금 결제만 가능하다고 안내 받음. ”

“좋아요 리셉션 친절하시고 조식맛있어용 ”

“Very friendly and polite staff. Great breakfast. Sauna and poolhelps alot with dry continental climate.”

“I specifically booked a non-smoking room, but the hotel claimed they had none left and forced us into a smoking room that smelled disgusting. They flat out refused to resolve the issue or provide the room I actually paid for. I ended up with a terrible headache for all 5 nights. Terrible management and awful customer service.”

“We were so pleased with our stay, the breakfasts and laundry service, super helpful staff!”