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"Breakfast was good, but it is very basic. Don't expect multi cuisine. Room is very old. No microwave, no water provided if you did not book it through Accor. Beach view is good with a small balcony. Hotel is very basic. Not even par with Novotel, though Accor keep them in same range."

"Clean"

"The staff were friendly and welcoming. The room was clean, spacious and well appointed. The location is very central and easy to get around. I note that they are currently building a new metro station next door so it will be even easier in future. It’s an easy walk to the botanical gardens, the river and the bridge across to Southbank. The shower was great and the toiletries provided smelt wonderful. "

"Very expensive for what it was. Breakfast an extra $22 per person was just acceptable."

"Room was extremely loud all night, the floor in the room crackles underfoot. Some of the lights didnt work. The shower was mouldy and the seals on the door were broken. The sauna and spa were overrun with unsupervised children who repeatedly left the sauna door open "as it was too hot". They were snorkeling and going under the water splahing and throwing toys and balls. Was definitely not hilton level staff were hard to contact as they were short staffed. Pool area never had towels and had to repeatedly go to reception to get one."

"The room was very nice with a comfortable bed and big screen TV. The separate couch was handy. The rain shower felt great after a day around the pool with plenty of pool furniture. The breakfast had many choices, and the omelettes were tasty. The staff were helpful at all times. Nice lobby bar and bar menu. Overall, an enjoyable stay. "

"Was great 20 years ago but now some average staff, two non functioning lifts during breakfast time and a pool that is way to small for the property is showing its age. The rooms were still very comfortable but not quite up to 2026 QT standards. If you don’t mind about other amenities the value for money was quite good. "

"Old rooms but not to complain for the price "

"We have stayed at this hotel many many times before and find the beds very comfortable and generally the rooms are decent. This time the room was in dire need of an upgrade. It did appear clean but there was a lot of mould in the grout and on the tiles. We also had 2 cars with us and they wanted to charge us $22 for the first car park and $37 for the second. The carpark was half empty. The pool has lots of mould in the tiles and there was a couple of broken ones laying around. We normally find the staff friendly and helpful but not this time unfortunately. I wonder whether because we book on Expedia we get a non upgraded room. It was also very noisy at the pool area with the building going on next door. "