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"Nice hotel. Great location. Outstanding staff."

"The Pfister is an incredible place to stay! However, given it was Kentucky Derby night, I could not get in house dining to pick up the phone for over 45 minutes. The front desk and the concierge were very helpful!"

"Tried to have a relaxing weekend. My tv did not work. Told the staff and she told me they had always known the televisions on that entire side of the building did not work. I was like why sell those rooms? The issue never got resolved, I didn’t even get compensated for the inconvenience."

"Stood for one night for a birthday celebration and unfortunately, the experience did not meet expectations. We called the front desk to request two comforter because the comforters on both beds were stained. They brought two of them up promptly, which I appreciated, but one of the comforters still had visible stains, which was very disappointing. The mattresses were also very uncomfortable, and we both woke up in pain. The indoor pool was another letdown—the water appeared cloudy and didn’t seem well-maintained. The room temperature was also an issue. Even with the heat set to 74°F, it felt more like air conditioning, leaving the room uncomfortably cold. On a positive note, the 2 beds and TV stand looked newer and well-updated (NOT the mattresses), showing that some remodeling has been done. However, it seems incomplete. Parts of the room still felt outdated, and the hallway had an unpleasant smell that clearly still needs remodeling. Overall, for $300 per night, the stay did not feel worth the price."

"Everything about the place was perfect. I wish I could have stayed longer "

"If you wanna experience Madison, WI, th capital and State Street, look no further than this beautiful place."

"The hot tub was clean and hot, it was just too many kids in the hot hot tub "

"Clean, friendly staff, plenty of dining options"

"I had a good stay overall this weekend. The hotel is in a very convenient location, the room was clean, and the staff were friendly and welcoming. The property itself was nice and well-kept. The only downside was the noise—both at night and early in the morning there was a lot of stomping and loud activity from other guests, which made it difficult to relax and sleep. Overall, a positive experience, but the noise level could definitely be improved"