“Very disappointed with our stay. Check-in is listed as 4:00 p.m., but when we arrived at 5:30 p.m., our room still wasn’t ready. We had to wait another 30 minutes before we could check in. Not fun with cranky kids.
When we finally got to the room, it didn’t feel clean. It smelled like someone had just sprayed air freshener to cover up odors rather than the room actually being cleaned.
The pool area was also very disappointing. The lazy river and pool were full of sand and visibly dirty,...
“Very disappointed with our stay. Check-in is listed as 4:00 p.m., but when we arrived at 5:30 p.m., our room still wasn’t ready. We had to wait another 30 minutes before we could check in. Not fun with cranky kids.
When we finally got to the room, it didn’t feel clean. It smelled like someone had just sprayed air freshener to cover up odors rather than the room actually being cleaned.
The pool area was also very disappointing. The lazy river and pool were full of sand and visibly dirty,...
Alicia L