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포코노 마운틴 빌라즈 바이 익스플로리아 리조트 여행 후기

3.5 out of 5
포코노 마운틴 빌라즈 바이 익스플로리아 리조트
2157 River Road, East Stroudsburg, PA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 381개 이용 후기 중 222개" "
평점 8 - 좋아요. 381개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 381개 이용 후기 중 41개" "
평점 4 - 별로예요. 381개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 381개 이용 후기 중 16개" "

8.8/10

청결 상태

7.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Handerson

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a Beautiful place! Love every minute of it. Except that the pools were renovating but other then that we loved our stay the whole time.
2024년 5월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 - 훌륭해요

Kathleen

좋아요: 편의 시설/서비스
Disappointed that neither pool was open
2024년 5월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
We apologize for the inconvenience of the pools being closed. We had unforeseen issues however; the outdoor pools are now open.

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful time, beautiful property to walk around on this time of year. Nice size and layout to the rooms. Will definitely be back.
2024년 5월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 - 훌륭해요

Crystal

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the new upgraded rooms. The staff were very friendly. We went just to have a quiet weekend and it was just what we needed! Kitchen is stocked with all the utensils you could need. Looking forward to returning.
2024년 5월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

6/10 - 괜찮아요

Dave

연인과의 여행
별로예요: 청결 상태
Found bedbug shells and very buggy
2024년 5월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Melody

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was well kept and beautiful. I love how quiet and clean the grounds as well as the villa was. My entire family loved this place and we will be staying if we ever come back to PA
2024년 5월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 - 훌륭해요

Jadah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great getaway to relax whether you’re a couple or family traveling.
2024년 5월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 9일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Tanya

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Excelente propiedad
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 9일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in the 1 bedroom villa treetop for my husband and I's 1 yr wedding anniversary. Loved it! So quiet and peaceful. It was nice and clean. The staff was nice and helpful. The indoor pool area was a little too cool for my liking but overall great place for couples, families, work or religious retreats. We definitely will be back and maybe have a family reunion there, there's something for everyone!
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 9일
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

6/10 - 괜찮아요

Tina

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
I liked that the front desk staff was friendly. The property and room was clean and it was a nice bathroom. I didn't like that the way the room looked was not how it looked online. What i saw online was a studio,we stayed in the Premium studio-treetop room. It was a cramped basement room that had no installation in the ceiling. We heard everytime our neighbors moved upstairs. It sounded like they were moving furniture. And they smoked in the hallway which the smell, came down to our room. When you check in they tell you not to smoke in the room because it will be $100 charge, i guess the hallway doesn't count in that?!? The smell was horrible!
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 9일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great stay with my family. Staff is very friendly!
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 1일
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 - 훌륭해요

Wadada

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 9일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Diana 님, Brooklyn

2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 22일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Melissa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such an amazing experience I’m so happy i booked with Expedia. I had an amazing time. I reserved the 3 bdroom and it was hugeeee. Massive!
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 1일
We appreciate your positive feedback and are glad you enjoyed your stay with us

10/10 - 훌륭해요

Dilmurod

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 1일
Thank you for reviewing your stay with us, we hope to see you again soon.

6/10 - 괜찮아요

Jose Roland

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a bad experience with their free offer.
2024년 2월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 1일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the Villas as opposed to a hotel.
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 25일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 1일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

JOANNA 님, FOREST HILLS

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Newly renovated property. Nice size kitchen with the refrigerator. Heating system not too great. Close to activities. Would recommend staying there.
2024년 2월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 24일
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 - 훌륭해요

GARY

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderfully modernized, peaceful and surrounded by nature. The staff was pleasant, professional, and friendly. Will absolutely be returning.
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 24일
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

8/10 - 좋아요

Franecia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in the Premium Tree Tops with my boyfriend & the one bedroom that we rented was more that I expected. The kitchen & living room was one floor & the bedroom was upstairs which I didn't expect. The rental was very modern & beautifully decorated. Exploria provided mostly everything as far as plates, cups etc. The only thing I didn't really enjoy was the tv. Not much options but thank goodness basketball was a channel. But overall i did enjoy spending my weekend at The Exploria. I WILL be back!
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 3 bedroom deluxe was the perfect space for us to celebrate my sister in laws upcoming wedding. It was updated and clean, spacious & relaxing. The fireplace in the main living space was the perfect addition to our laid back weekend of family style meals and game night. The master bedroom was a neat space with a sauna & fireplace.
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you so much for choosing to stay at our property. It was a pleasure having you with us. We hope you enjoyed your time here and that everything met your expectations.

8/10 - 좋아요

turkessa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
nice and quiet atmosphere
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Rodney 님, NY NY

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer Service
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

YAHAIRA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This villa was everything! We came back home in love with it! It was humongous and so well maintained! We loved the 2 Ana a half bathrooms, laundry room, the two decks outside the living room and master bedroom. The fireplace was beautiful! By far, this villa was one of our best stays. There are so many activities to do there as well. Our favorite activity was the horseback riding at Bushkill Riding Stables. We loved them! We will be back God willing. A
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you so much for choosing to stay at our property. It was a pleasure having you with us. We hope you enjoyed your time here and that everything met your expectations.

4/10 - 별로예요

Dominique 님, brielle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Tyjuana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 6일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I liked everything Except the pool. Only one pool open. And it was always packed. I suggest extra indoor pools. Pools for members and private paying should be separate from people visiting on a tour. It’s not fair to pay full value and not able to enjoy the pools with your kids. Thank you.
2024년 3월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 - 좋아요

Jeanne

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice studio apartment. They provided dishwasher detergent even though there was no dishwasher. No larger pot to boil water, large skillet, colander or toaster but otherwise household items were adequate for our needs. Good location. Very close to Delaware Water Gap Park trails.
2024년 3월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Chanel 님, Westfield

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and modern. Would definitely go back
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Tercell

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 4일
Thank you for reviewing your stay with us, we hope to see you again soon.

4/10 - 별로예요

Kelvin

This place sucks. Theres no water in the rooms. No coffee nothing. Theres bugs flying around the lower flats. Also the pictures DO not look like in real life
답변 제공: Exploria Resorts 님, 2024년 4월 12일
We sincerely apologize for the less-than-ideal experience you had during your stay at our resort. Your comfort and enjoyment are of the utmost importance to us, and it is disappointing to hear that we fell short of meeting your expectations.

6/10 - 괜찮아요

Megan

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice & quiet while we visited. I appreciated that the indoor pool kept the kids busy & the young man who monitored the pool was so friendly & kind! My only suggestions would be better tv access. The girls continuously wanted to watch a kids movie on one of the big tvs (not their tablet). However, there were only a handful of channels and 1 for kids - Disney... and if the girls didn’t want to watch what was on that 1 channel, they were out of luck. I called the front desk and asked if i could somehow opt in on the tv to buy kid movies and was told that the channels on #7 is 'all we have to offer'. Also, alot of one-sided political stations, not including what I watch. Such a simple fix could help be more inclusive for all guests & those traveling with kids. Also, hot water doesn’t last long - not enough to fill up a tub. Overall though, I could go back for a day or 2 trip again but may need some simple changes for a more comfortable longer vacation.
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Family winter break, we love this resort.
2023년 12월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 12일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

charise 님, Long Island city

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It has a home like feeling so for the weekend I had a house lol. That’s an experience especially if you don’t have one. Also the layout was really nice. The only problem that I had was the upstairs mattress. I felt the corrals inside the bed in my back.
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 6일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 4월 6일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Shannye

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for choosing to stay at our property. It was a pleasure to have you as our guest. We hope you had a comfortable and enjoyable stay.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Visited out of season so most of the activities were closed.
2024년 3월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Dwayne

2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff on the property were very nice. The unit we stayed in was clean and modern. Family friendly with lots to do for kids. Double check the activities, some are seasonal. I thought everything was open all year round. Activities such as tubing , tree top adventures and horseback riding are separate costs. We did the tubing and had a great time , It rained on our day and we were able to reschedule to the next day with no issues.They did offer a sale preview at check in but were not pushy which was appreciated. We had a good time and would go back .
2024년 3월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 - 훌륭해요

June

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at Tree Top Villa. It was beautiful and peaceful.
2024년 2월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 5월 9일
Thank you for taking time to post a review of our property

4/10 - 별로예요

johnny

2024년 2월에 5박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Otabek

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and renovated place. Receptionist Chante(i might’ve got the name wrong) was super nice and helpful! Everything was great, worth the money!
2024년 2월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 - 훌륭해요

Keith 님, SOUTH RICHMOND HILL

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Experience was great, a few things in my villa needed maintenance.
2024년 2월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 - 훌륭해요

Giuseppe 님, Stoney Creek

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was excellent! Very clean rentals and not very busy which lead to short wait times.
2024년 2월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 객실의 편안함
My trip to the Poconos for the first time. Trip over all great experience. I wish that some adventures were open.
2024년 2월에 3박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for reviewing your stay with us, we hope to see you again soon.

8/10 - 좋아요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice stay
2024년 2월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 - 훌륭해요

Allisa

단체 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

8/10 - 좋아요

Danielle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at the Exploria villas for a short snowboarding trip to a local mountain. The room was updated and spacious. It was notably very clean. The staff were very friendly and attentive. We were however VERY disappointed with the quality of the mattresses on the beds and pullout sofa. They sink in and/or you can hear the springs popping. There's not enough support and made for an uncomfortable sleep for the two nights of our stay. Those really need to be replaced.
2024년 2월에 2박 숙박함
답변 제공: Exploria Resorts 님, 2024년 3월 21일
Thank you for reviewing your stay with us, we hope to see you again soon.