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“Went in the beginning of November, room and rest of the hotel was spotless and very nice. Restaurants and buffet weren't very good, no coffee in the rooms unless you paid for it, people still allowed to smoke in the casino, still a strong heavy smoke smell in the non-smoking section. Overall it wasnt a terrible experience, for what I paid it was a good deal and I went and explored the whole area and would come back to the Poconos for sure. I've never been and always wanted to go I just probably...

“The heat was on and set at 74 and outside temp 65. Was told they shut our heat off (impossible because the room remained at 74) and they could not turn on air conditioning. Staff was very unenthusiastic as nd not very helpful.”

“The worst place you and the stove never help you just let your way”

“Beautiful property, so many things to do!”