“The room was dingy. There was no television. The air conditioner was not working. The staff member was enclosed in a stall to protect her from criminals. I talked to her through a hole in the glass. When I reported these problems to Expedia, the woman on the line basically called me a liar. She said she checked with the hotel, and the staff disputed my statements. Why would I lie?
We did not stay there. We booked another hotel. The hotel was not supposed to charge me until I arrived at...
“The room was dingy. There was no television. The air conditioner was not working. The staff member was enclosed in a stall to protect her from criminals. I talked to her through a hole in the glass. When I reported these problems to Expedia, the woman on the line basically called me a liar. She said she checked with the hotel, and the staff disputed my statements. Why would I lie?
We did not stay there. We booked another hotel. The hotel was not supposed to charge me until I arrived at...
Kinaya