외관

레드라이언 호텔 유레카 여행 후기

3 out of 5
레드라이언 호텔 유레카
1929 4th St, Eureka, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 331개" "
평점 8 - 좋아요. 1003개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 186개" "
평점 4 - 별로예요. 1003개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 56개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Hyunoh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Tim 님, 2020년 7월 18일
Hi Hyunoh, Thank you for the review. We apologize for whatever inconveniences you suffered. We hope to see you again in the future. Safe travels

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went great except for no warm water during the shower. Seemed like a bathroom piping issue.
2024년 4월에 2박 숙박함
답변 제공: Sarah Dahlquist, GM 님, 2024년 4월 15일
Happy Monday John. I am sorry to hear you experienced an issue with the water. Our maintenance team will be looking into the issue. Your feedback is greatly appreciated and I hope you have wonderful day.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 편의 시설/서비스
This property is great for the price and location. We only stay here when we travel to Humboldt County.
2024년 4월에 2박 숙박함
답변 제공: Sarah D. 님, 2024년 4월 9일
Hi Michelle,I am happy to see you enjoy staying with us when you are in the area. We look forward to your next visit. Have a great day.

4/10 - 별로예요

Alexander

좋아요: 청결 상태, 직원 및 서비스
My qualms are with my Expedia reservation not actually reserving a room. I reserved a family suite, but when I arrived they did not have one available. The property rectified as best as possible with an executive suite, which replaced a queen bed from the initial reservation with a pull out couch.
2024년 4월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 4월 8일
Hi Alexander,I apologize for the confusion as well as not being able to offer you the original room type that you booked. Unfortunately, our team identified a maintenance issue in the room that required significant repairs that were not able to be completed until the day after your arrival. I can see that we were able to offer you a similar room type of a 2 room suite that had 2 beds and a pull out couch as the 3rd bed. Again I apologize for the unexpected change to your room type and hope you will choose to stay with us again in the future. Have a wonderful day.

6/10 - 괜찮아요

Scott

2024년 3월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 4월 2일
Hi Scott,We appreciate you taking the time share your thoughts about your stay at our hotel. Have a great day!

10/10 - 훌륭해요

Robbin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and near the ocean.
2024년 3월에 1박 숙박함
답변 제공: Nickie 님, 2024년 3월 27일
Thank you so much for your feed back, I am glad to hear you enjoyed your visit!Thank you,Nickie ChildreFront Desk Manger

6/10 - 괜찮아요

steven

가족 여행
별로예요: 숙박 시설 상태 및 시설
Room lacked USB charging ports
2024년 3월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 3월 26일
Hi Steven,Your feedback is greatly appreciated. As we make upgrades to our rooms and amenities we will keep this information in mind. For future reference, all of our rooms do have 2-4 USB outlets located in the top of the alarm clock on the bedside table. Have a fabulous day.

10/10 - 훌륭해요

Julianna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really helpful and friendly staff, clean and quiet rooms (we were on top floor). Convenient location to Redwood Acres/Fairground, groceries, walk along water. Slept really well for two nights!
2024년 3월에 2박 숙박함
답변 제공: Nickie 님, 2024년 3월 21일
Thank you so much for your kind review. we appreciate you taking time to let us know how enjoyable your stay was and hope you come back to see again very soon!Thank you,Nickie ChildreFront Desk Manager

10/10 - 훌륭해요

Roel 님, Fairfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice 3 night stay. Front desk was wonderful. Room was spacious and clean and housekeeping did a great job daily. Great value.
2024년 3월에 3박 숙박함
답변 제공: Sarah D 님, 2024년 3월 19일
Hi Roel,I am happy to hear you enjoyed your stay at our hotel and our team did a great job. Your feedback is greatly appreciated. Have a great day.

2/10 - 너무 별로예요

Samantha 님, Long Beach

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk area was lined with buckets catching water from multiple leaks. Our room was horrible. Bed bugs, bathroom full of dust, hair and mold. Terrible experience.
2024년 3월에 1박 숙박함
답변 제공: Nickie 님, 2024년 3월 17일
Dear Samantha,I am so sorry to hear your stay was not satisfactory. I was unaware of the issues in your room, for there had been no complaints passed to me that day. Had you let the front desk know there were issues with your room we would of been happy to move you rooms and do proper inspections. I assure you that we are diligent in our measures to control such situations and the room you were in has been fully inspected and there are no signs of the matter. We have had a lot of rain this year. Sometimes the unexpected happens and we are addressing the issues in our lobby.Thank you,Nickie ChildreFront Desk Manager

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room is very spacious and it's great for the family.
2024년 2월에 1박 숙박함
답변 제공: Nickie 님, 2024년 3월 1일
Thank you for you review, we appreciate your feedback and hope to see you again!Thank you,Nickie ChildreFront Desk Manager

8/10 - 좋아요

Moises

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, comfy rooms, and easy parking.
2024년 1월에 3박 숙박함
답변 제공: Sarah D 님, 2024년 2월 22일
Hi Moises,Your feedback is greatly appreciated and I am so happy to hear you enjoyed your time at our hotel.Safe Travels

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Sarah D. 님, 2024년 1월 23일
Your feedback is greatly appreciated. I am happy to see you enjoyed your stay with us. Have a fabulous day!

8/10 - 좋아요

Sally Ann

2024년 1월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 2월 8일
I appreciate you taking the time to leave a review. We hope you join us again in the future.Safe Travels

4/10 - 별로예요

Sharice

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Cold and strange
The room was decent. There wasn’t A lot of guest or so it appeared because the parking lot was always empty so A room with A view would have been nice we just had A view of the roof and the back of the front of the hotel. The main issue is other than the room every inch of that hotel was cold. The counter folks were always warming up next to A portable heater. The hallways, public restroom. We couldn’t even sit in the dining room for breakfast as it was comparable to Antarctica. Friendly staff except the guy front counter man came into the dining who creepingly just stood there staring at my wife as she was making herself A cup of coffee. She finally asked him if he needed anything when he snapped out of his staring to grab some creamers for the front desk.
2024년 1월에 4박 숙박함
답변 제공: Sarah D 님, 2024년 1월 15일
Hi Sharice,Your feedback is very appreciated. In the winter there are definitely days that are colder than we would like and we do our very best to keep the public areas as warm as possible for our guests and our employees. I do hope you will choose to stay at our hotel again.Have a fabulous day.

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Sarah D 님, 2024년 1월 9일
Thank you for your feedback.Have a wonderful day.

6/10 - 괜찮아요

Benjamin

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Don't Stay in Room 311
I've stayed here before. The prices seem to be a good value for the area; and everything is usually great. This trip, I was in room 311, and it's across the hall from some sort of machine (heater, AC unit?, unknown), but about every hour and a half, it would make a REALLY loud sound, that woke me up throughout the night. So I'd say the hotel is fine... but maybe stay away from rooms around 311.
2024년 1월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 1월 9일
Hi Benjamin,I appreciate your feedback about the noise around the room you stayed in. Our maintenance team will be looking into the issue. I look forward to your future visits. Have a wonderful day.

8/10 - 좋아요

Jason

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great experience.
답변 제공: Sarah D 님, 2024년 1월 9일
Hi Jason,I am happy to hear you had a great experience at our hotel. We look forward to your future visits.Safe Travels

10/10 - 훌륭해요

Laniea

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sarah D 님, 2024년 2월 8일
Your feedback is greatly appreciated. I am happy to see you enjoyed your stay at our hotel.Safe Travels

6/10 - 괜찮아요

george

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
parking lot not so good, entrance to far from rooms, only one entrance.
2023년 12월에 1박 숙박함
답변 제공: Nickie 님, 2023년 12월 28일
Thank you for letting us know your concerns. If you stay with us in the future, we would be more than happy to help you to your room with your bags. We have several exits to the parking lot from the 1st floor, but we do keep them locked to the outside for safety. Our apologies for any inconvenience.Thank you,Nickie ChildreFront Desk Manager

6/10 - 괜찮아요

Vasanth Kumar

Expedia advertised this hotel has free breakfast but it was not. When I checked in the hotel about it , I was informed Expedia is showing wrong info
2023년 10월에 1박 숙박함
답변 제공: Nickie 님, 2023년 12월 27일
Good morning,I want to start by apologizing for the confusion. I have double checked our website and it states "breakfast is available for a fee" I will be changing the verbage so there is no more confusion. Thank you,Nickie ChildreFront Desk Manager

2/10 - 너무 별로예요

Brandie

2023년 12월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 1월 15일
I am sorry to see we did not meet your expectations for your stay at our hotel. I appreciate your feedback and hope you have a wonderful day.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a wonderful experience. They got us right in. They’re always so sweet and helpful.
2023년 12월에 4박 숙박함
답변 제공: Nickie 님, 2023년 12월 21일
Thank you for staying with us and we look forward to seeing you again!Nickie Childre Front Desk Manager

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reliable and comfortable
This hotel has been around a long time. The staff is friendly and knowledgeable; the rooms are large and clean; the location is handy.
2023년 12월에 2박 숙박함
답변 제공: Sarah D. 님, 2023년 12월 18일
We are happy to hear that you enjoyed your time at the Red Lion Hotel Eureka. Thank you for your feedback about our friendly staff and our clean hotel rooms. We look forward to seeing you again in the future.Have a fabulous day.

8/10 - 좋아요

Mathew

2023년 12월에 1박 숙박함
답변 제공: Sarah D. 님, 2024년 1월 9일
Thank you for your feedback. Have a fabulous day!

6/10 - 괜찮아요

Tracey

2023년 12월에 1박 숙박함
답변 제공: Sarah D. 님, 2023년 12월 11일
Hi Tracey,Thanks for choosing Eureka's Red Lion Hotel. We look forward to seeing you again soon!Safe travels

4/10 - 별로예요

Perma

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strong smell of mold. Repainting didn’t solve the problem. No complimentary breakfast. Basic cable with no movie channels. However, staff was helpful and the TV was new.
2023년 12월에 2박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
Hi Perma,Thanks for staying with us. We apologize for the odor in your room. We have assigned our maintenance to to look into what may be causing it. As you noted we do not offer a complimentary breakfast. Our restaurant is open 7-11a Tuesday through Saturday. We hope to have the opportunity to serve you in the future.Safe travels

6/10 - 괜찮아요

Heather

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hello, The staff were amazing. Everyone was kind and courteous. The purpose for the average score was mainly due to no hot water. My disabled grandmother and I was unable to shower. Staff was notified and they contacted the maintenance man immediately, however the water still remained cold after running for 38 minutes. An apology was issued but that was all. I was never offered a discount on future or current stay, and I definitely wasn't offered a refund. It was a major inconvenience.
2023년 11월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 17일
Hi Heather,Thanks for staying with us. We apologize for the plumbing failure you encountered. We will work with our team to help them better find creative solutions to problems they may encounter. We hope to have the opportunity to serve you in the future.Safe travels

8/10 - 좋아요

Nicole

출장 여행
좋아요: 직원 및 서비스
Area around the back of the property should be maintained
2023년 11월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 15일
Hi Nicole,Thanks for staying with us. We apologize for the back of the property not being up to standards. We have asked our maintenance team to increase their efforts in this area. We look forward to your next visit.Safe travels

2/10 - 너무 별로예요

Pearl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 9일
Hi Pearl,Thank you for choosing Eureka's Red Lion Hotel. We're saddened to hear that you did not enjoy your stay. We hope to have the opportunity to serve in the future.Safe travels

10/10 - 훌륭해요

Yun Feng

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
我很滿意這酒店的房内的設置。很安靜。
2023년 11월에 1박 숙박함
답변 제공: 蒂姆 님, 2023년 11월 6일
云峰您好,感谢您选择入住我们酒店。我们希望尽快再次有幸再次光临。安全旅行

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Tim 님, 2023년 11월 6일
Hi Thomas,Thanks for staying with us. We're pleased to see you enjoyed your visit. We hope to see you again soon!Safe travels

8/10 - 좋아요

Michael

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet. The staff was great.
2023년 11월에 1박 숙박함
답변 제공: Tim 님, 2023년 11월 3일
Hey Michael,Thanks for sharing your impressions on your time with us. We're pleased to see that you enjoyed your stay. We look forward to your next visit!Safe travels

4/10 - 별로예요

Kelly

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water for the duration of the stay
2023년 10월에 2박 숙박함
답변 제공: Tim 님, 2023년 11월 1일
Hi Kelly. Thanks for staying with us. We apologize for the conditions you experienced. We are working with our maintenance team to ensure they do not happen again. We hope to have the opportunity to serve you in the future.Safe travels

2/10 - 너무 별로예요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Eco Friendly by keeping hot water cold
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 31일
Hi Kenneth,We apologize for the conditions you encountered. We are working to address the hot water problems you reported. We hope to have the opportunity to serve you in the future.Safe travels

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful
2023년 10월에 3박 숙박함
답변 제공: Tim 님, 2023년 10월 31일
Hi Kim,Thanks for choosing to stay with us. We're pleased to have been able to exceed your expectations. We'll see you again soon!Safe travels

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 22일
Hi Jeffrey,Thanks for choosing Eureka's Red Lion Hotel! We're proud to have been able to exceed your expectations! We look forward to your next visit!Safe travels

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet place to sleep and comfortable. Room very clean. Only free coffee!
2023년 10월에 2박 숙박함
답변 제공: Tim 님, 2023년 10월 22일
Hey Karen,Thanks for sharing your thoughts. We are pleased to have been able to make your stay nice and comfortable. We'll see you next time you're in town!Safe travels

8/10 - 좋아요

Chenghong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 23일
Hi Chenghong,Thanks for choosing to stay with us. We're pleased to see you enjoyed your visit. We look forward to your return!Safe travels

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel bien ubicado, limpio, seguro, cerca de todo. Me volvería a quedar aquí y muy amable su personal. La habitación cumplió todas mis expectativas.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 24일
Hola Luis,Gracias por elegir el Red Lion Hotel de Eureka. Estamos orgullosos de haber podido superar sus expectativas. ¡Esperamos volver a verte pronto!Viajes seguros

10/10 - 훌륭해요

PAUL 님, CASTLE ROCK

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Location
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 20일
Hey Paul,Thanks for sharing your thoughts on your time with us. We look forward to seeing you again soon!Safe travels

6/10 - 괜찮아요

Dave

연인과의 여행
It's OK for a three star hotel. Had a one night stay. Negative experience with breakfast - service in that department was pretty bad.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 20일
Hi Dave,Thanks for choosing us. We're sorry to hear that our breakfast options did not fit your needs. Our breakfast restaurant has reopened and is available 7-11 Tuesday through Saturday again. We hope to have the opportunity to serve you in the future.Safe travels

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and convenient location. Lots of homeless around the hotel and in the area. Room was clean and easy to access.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 18일
Hi Joshua,Thanks for staying with us. We're pleased to see we were able to make your visit a success. We'll see you again soon!Safe travels

6/10 - 괜찮아요

Barbara

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is good. Staff were friendly. Breakfast was very disappointing.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 18일
Hi Barbara,Thanks for sharing your thoughts on your visit. We're sorry to hear you did not enjoy the breakfast options. Our restaurant is currently open again Tuesday through Saturday, 7a-11a. We hope to have the opportunity to serve you again soon!Safe travels

8/10 - 좋아요

Beverley Fern

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Tim 님, 2023년 10월 18일
Hi Beverly Fern,Thanks for choosing Eureka's Red Lion Hotel. We look forward to seeing you again soon!Safe travels

10/10 - 훌륭해요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic choice!
Clean, friendly, and great staff. Robert was amazing such a nice guy! Excellent service!
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 11일
Hi Phillip,We are extremely pleased to hear that you enjoyed your time with us. We look forward to seeing you again soon!Safe travels

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very friendly and professional both when checking in and checking out.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 11일
Hey Paul,Thank you for sharing your thoughts on your visit. We're proud to have been able to exceed your expectations. We look forward to seeing you again soon!Safe travels

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wish that bar and restaurant were still open
2023년 10월에 4박 숙박함
답변 제공: Tim 님, 2023년 10월 11일
Hi Paricia,We appreciate your taking the time to tell us about your stay. Perhaps we will have the restaurant and bar available by next year's event. We look forward to your next visit!Safe travels

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 10일
Hi Jessica,Thanks for choosing Eureka' Red Lion Hotel. We're proud to have been able to make your stay special. We look forward to your next visit!Safe travels

8/10 - 좋아요

Monika

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was inattentive by not noticing my father fall in the parking lot.
2023년 9월에 1박 숙박함
답변 제공: Tim 님, 2023년 10월 2일
Hi Monika,Thanks for staying with us. We are sorry to hear that your father fell. We hope he is OK. We hope to see you again soon!Safe travels