“My room flooded the first night (the inner bathroom, and outer bathroom, all tile areas had water, some deeper than my foot). It made trips to the bathroom at night *cold* :( That next morning they did give me a different room w/ similar setup w/o issue and said "oh we'll make this right".
The next morning, at checkout (I turned my keys in), I asked whether they had comp'd the first night, I was told they didn't know how to do that because I'd booked through Expedia. I didn't have time to...
“My room flooded the first night (the inner bathroom, and outer bathroom, all tile areas had water, some deeper than my foot). It made trips to the bathroom at night *cold* :( That next morning they did give me a different room w/ similar setup w/o issue and said "oh we'll make this right".
The next morning, at checkout (I turned my keys in), I asked whether they had comp'd the first night, I was told they didn't know how to do that because I'd booked through Expedia. I didn't have time to...
Shane