외관

베스트 웨스턴 벨몬트 섀도우 마운틴 인 여행 후기

2.5 out of 5
베스트 웨스턴 벨몬트 섀도우 마운틴 인
12380 West Interstate 40, Flagstaff, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 118개 이용 후기 중 69개" "
평점 8 - 좋아요. 118개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 118개 이용 후기 중 19개" "
평점 4 - 별로예요. 118개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 118개 이용 후기 중 2개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Marisela

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello Rose,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.

6/10 - 괜찮아요

Lester 님, Rio Rancho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Gas station, empty lot behind.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Lester, We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was supposed to be IN Flaggstaff. Is actually 15 min from Flaggstaff. Near a train. And the fitness room is not open yet.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 20일
Hello Lori,We apologize for any inconvenience regarding the location and amenities. We recommend reaching out to the hotel management directly for further assistance with your concerns. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Sam

가족 여행
좋아요: 직원 및 서비스
Property was ok. Beds were just ok. The issue is for $260 a night it wasn’t anything to write home about. Looked like the shower wasn’t cleaned. There was hair on the walls. The shower door wouldn’t open from the side you turn it on so you are forced to get blasted with cold water while it tries to heat up. Slight shifts in the shower me nob change the temperature from mildly warm to blistering hot. Honestly it was an ok stay just not worth the price. Staff was nice enough.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello Sam,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team will be notified to address the issues you raised to enhance our services. We hope to welcome you back for an improved experience that meets your expectations.

10/10 - 훌륭해요

Shannon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very comfortable staying here just up the road from Flagstaff for their graduation this past weekend. The rooms are more recently renovated with some wear and tear, but that’s to be expected. I like having the free breakfast that’s so convenient for me since I was meeting up with friends staying at another location. I highly recommend this roadside hotel for its friendly service and casual comfort.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Shannon,We're glad to hear that you found our location convenient for the graduation weekend and enjoyed our recently renovated rooms. Our team appreciates your recommendation and is pleased to have provided you with friendly service and casual comfort during your stay. If you have any further feedback or need assistance, please feel free to reach out to our management team directly.

8/10 - 좋아요

theresa

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스
Unfortunately, the area is under construction. I’m sure that it will be nice once it’s completed. For now, it was okay.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello theresa, We appreciate your understanding of the ongoing construction in the area. Your feedback is valuable as we work to enhance our guests' experience in the future. Thank you for choosing to stay with us and we hope to welcome you back for an improved stay next time.

10/10 - 훌륭해요

Gary

Price
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello Gary,We appreciate your feedback regarding our pricing and will share this with our team for review. Your comments are valuable to us as we strive to enhance our guests' experience.

10/10 - 훌륭해요

Kyungho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Kyungho,We are thrilled to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another great experience at our hotel!

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Nancy,We are thrilled to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon for another fantastic stay!

6/10 - 괜찮아요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not a new hotel as pictures would like you to believe. Newly renovated. Staff were great, breakfast was very good. Train whistles all night not so good.
2024년 4월에 7박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Stacy,We appreciate your feedback on our newly renovated hotel, and we're glad you found our staff and breakfast enjoyable. We apologize for any inconvenience caused by outside noise, such as train whistles. Your comments will be shared with our team for further consideration.

6/10 - 괜찮아요

HELEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a very nice location. Clean and comfortable.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello HELEN, We are pleased to hear that you enjoyed our hotel's convenient location and found your stay clean and comfortable. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Anita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the towels had stains on them… we ordered new towels and even those has stains.. The front desk had the tv blasting and no one was watching …. our room was near the front desk and we could hear it all night!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 2일
Hello Anita, We apologize for the inconvenience you experienced with the towels and noise disturbance. Your feedback is valuable, and we will address these concerns internally. Please feel free to reach out to our management team for further assistance with your stay.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Tim,We are delighted to hear that you had an excellent experience during your stay with us! Please feel free to reach out if you have any further comments or need assistance with future reservations.

6/10 - 괜찮아요

Meelee

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Meelee, We appreciate you choosing to stay with us. If you have any feedback to share from your recent visit, please don't hesitate to contact us. We hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Mieczyslaw 님, Powell River

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean, good breakfast.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Mieczyslaw,We're pleased to hear you enjoyed our clean accommodations and breakfast offerings during your stay. Should you have any additional feedback or require further assistance, please don't hesitate to reach out to our management team directly. We appreciate your support and hope to welcome you back in the future.

10/10 - 훌륭해요

Cynthia 님, Midwest City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is nice. The location and surroundings aren’t great. Some construction right now.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Cynthia,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel. Our team is diligently working to enhance our facilities to provide an even more enjoyable experience for our guests. Your comments regarding the area are duly noted. We hope this will not deter you from staying with us again in the future.

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Alexis,We are thrilled to hear that you had an excellent experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon for another fantastic stay!

6/10 - 괜찮아요

Rosemary 님, Riverside

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Peeling paint on exterior windows. Room amenities average. TV channel guide useless, didn't match actual channel, incomprehensible coded numbers complicated things. No wifi on TV - get in the 22st century!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Rosemary, We apologize for any inconvenience you faced during your stay. Guest feedback is valuable to us to make improvements. We appreciate your comments and will address them with our team for enhancements. Our goal is to provide a comfortable experience for all guests. Thank you for sharing your concerns with us.

10/10 - 훌륭해요

Kera I

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in with simple staff was very courteous and kind
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Kera I,Thank you for sharing your positive experience with our friendly team. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Kyler

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Kyler,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another fantastic experience.

10/10 - 훌륭해요

Rennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Rennie,We are thrilled that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 - 좋아요

BHASKARA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was ok
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello BHASKARA,We appreciate your feedback on the breakfast experience. Should you have any further comments or concerns, we encourage you to reach out to our management team directly. Your input is valuable to us in ensuring we meet all guest expectations.

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The shower had been recently remodeled, but the sink could /should have been updated.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Wendy,We appreciate your feedback regarding the renovated shower. For any concerns you may have had with the sink, please reach out to our management team directly so they can address them accordingly. Thank you for staying with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Ryan

연인과의 여행
별로예요: 편의 시설/서비스
Stained sheets, no soap, no toilet paper, no body wash. Breakfast ran out of pancakes staffs had no urgency.
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Ryan,We regret to hear about your recent experience. Your feedback is essential for us to improve our services. For any further assistance or concerns, please reach out to our management team.

10/10 - 훌륭해요

Carmecely

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Carmecely,We are happy to hear that you found our hotel to be a nice place. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place and great staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Bradley,We are delighted to hear that you found our hotel to be the perfect place with great staff. Your kind feedback is truly appreciated. We strive to provide excellent service to all our guests. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Ruben

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Ruben,We're delighted to hear that you enjoyed your stay with us! Please don't hesitate to reach out if you have any suggestions or if there's anything we can assist you with further.

10/10 - 훌륭해요

Charles

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Charles,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Barney

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Barney, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 - 괜찮아요

Angie

가족 여행
별로예요: 숙박 시설 상태 및 시설
The stuff they are not really friendly breakfast is limited.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Angie,We appreciate your feedback on the friendliness of our staff and the breakfast options provided. We will review your comments with the team for further improvement. Thank you for bringing this to our attention.

8/10 - 좋아요

Brittany

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Very limited dining options nearby.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Brittany,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel. We recommend exploring further afield for a wider range of dining experiences during your next visit. Your suggestions for improvement are valuable to us.

4/10 - 별로예요

Julie 님, Huntington Beach

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Carpet had foreign debris, a fingernail, coins, lint, stains. Bathroom had hair and something sticky stuck on the ground. A towel had dark brown stains. It was very noisy, could hear people talking, lots of loud footsteps. Lighting is unflattering and cold white illumination.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Julie, We appreciate you sharing your experience with us. Your feedback has been noted, and we will address it with the appropriate departments for improvement. We strive to provide a comfortable stay for all our guests and regret to hear about the issues you encountered during your visit.

6/10 - 괜찮아요

Deborah

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Ice machine broken. Obviously had been for some time. Walked to the gas station next door for a bag. Fortunately we had a cooler with us. The side door would not open with our key when we returned. Breakfast was average. Check in was fine but the guy could have expressed some sort of enthusiasm/interest in his job and our being there. We did like that it was off the beaten path, quiet and clean.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Deborah, We appreciate your feedback and apologize for any inconvenience caused by the ice machine. We're glad you enjoyed the peaceful and clean environment of our hotel. Your comments about breakfast and check-in have been noted for future improvements. For any further concerns, feel free to reach out to our management team directly.

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I did like it was outside of town but its in the center of a major truck stop so you could hear the trucks pulling in and out all night. The only food nearby was a McDonald's and Subway so not much there. The only ice machine on property was not working anf the breakfast lacked in a good amount of areas.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Thomas, We apologize for the inconvenience you experienced due to noise from the nearby truck stop and the limited dining options. We regret to hear about the issues with the ice machine and the breakfast service. Your feedback is appreciated as it helps us improve our guest experience for the future.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Joshua,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

Denia del carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCELENTE SERVICIO. EN TODOS LOS ASPECTOS
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Denia del carmen,Gracias por compartir su experiencia positiva con nosotros. Nos complace saber que nuestro servicio cumplió con sus expectativas en todos los aspectos. Esperamos tener el placer de recibirlo nuevamente en el futuro.

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
My door doesn’t close
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Stephanie, Thank you for bringing this to our attention. We apologize for any inconvenience you encountered with your door. Our team is currently investigating the issue to ensure it does not occur again in the future. If you have any further concerns, please contact our management team directly.

2/10 - 너무 별로예요

Ruben

가족 여행
Your listing was misleading on the location of the hotel it’s actually further out than I wanted
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Ruben,Thank you for your feedback regarding the location of our hotel. We apologize if our listing was not clear. We strive to provide accurate information, and we appreciate you bringing this to our attention. We encourage guests to carefully review the location details on our website to ensure it meets their preferences.

10/10 - 훌륭해요

Karen

연인과의 여행
People were nice and breakfast was good
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Karen,We're delighted to hear that you had a positive experience with our staff and enjoyed our breakfast offerings. We always strive to provide excellent service and delicious meals. Thank you for your feedback, and we hope to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

Zach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Zach,Thank you for sharing your feedback regarding the cleanliness of our hotel. We apologize for any inconvenience you may have encountered during your stay and appreciate you bringing this matter to our attention. Cleanliness is a top priority for us and we will address this issue with our housekeeping team to ensure a better experience for future guests.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Snow weekend
The front desk staff was welcoming even though he got swamped with bookings during the holiday weekend. Truly appreciate his work and efforts to get us checked in quickly because we had a late check in and we were antsy to get some rest. I highly recommend this hotel as it comes with breakfast and the place was very clean. We had everything we needed.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Dear Guest,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We're glad to hear that our front desk staff provided a warm welcome and efficient check-in, despite the busy holiday weekend. It's great to know that you enjoyed our clean accommodations and the convenience of having breakfast included. We appreciate your recommendation and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Apple Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Apple Grace,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all of our guests. If there is anything else we can do for you in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Syed Ali

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Syed Ali,We are thrilled to hear that you had an excellent stay with us! We appreciate your positive rating and are delighted that you enjoyed your time at our hotel. We hope to welcome you back soon for another memorable experience!

10/10 - 훌륭해요

Carlos

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Carlos,We are delighted to hear that you had a fantastic stay with us! It was a pleasure hosting you and we appreciate your positive rating. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another exceptional experience.

10/10 - 훌륭해요

Jodi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We already had a reservation before a snow storm came through, and the hotel ended up filling up. This must have been stressful for the staff, especially the young man working the breakfast area. However, everyone stayed calm and courteous. The bathroom products are high quality and everything was nice and clean.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jodi,Thank you for taking the time to share your recent experience at our hotel. We appreciate your understanding of the challenges we faced during the snowstorm. Our dedicated staff worked diligently to ensure our guests' comfort and safety. We are thrilled to hear that you found our team to be calm and courteous. It is also delightful to know that you enjoyed our high-quality bathroom products and found everything clean. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Ranulfo De los

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really calm place
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Ranulfo De los,Thank you for your feedback on our calm environment. We strive to provide a tranquil atmosphere for our guests. If you have any suggestions on how we can further enhance your experience, please feel free to reach out to our management team. We appreciate your stay with us!

10/10 - 훌륭해요

Jada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Jada,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are delighted to know that we were able to exceed your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Monica

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Monica,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a fantastic experience with us. We strive to provide excellent service and are thrilled that it was reflected in your rating. Should you have any additional feedback to share, please feel free to reach out to us. We hope to welcome you back in the future!

10/10 - 훌륭해요

Isaiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Isaiah,We're thrilled to hear that you had an amazing stay with us! We greatly appreciate your positive rating and hope to welcome you back soon for another exceptional experience.