바(숙박 시설 내)

로코 포르테 호텔 사보이 여행 후기

5 out of 5
로코 포르테 호텔 사보이
Piazza Della Repubblica 7, Florence, FI

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 161개 이용 후기 중 121개" "
평점 8 - 좋아요. 161개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 161개 이용 후기 중 4개" "
평점 4 - 별로예요. 161개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 161개 이용 후기 중 1개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

SOOJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
피렌체에서 손꼽을만한 호텔
깔끔하고 좋은 호텔이었습니다. 앞으로도 이용하고 싶습니다.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellente
Very pleasant stay. Made my honeymoon trip perfect

10/10 - 훌륭해요

Salah 님, SAFAT

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, Clean rooms, in the middle of everything you want to buy or see.
2024년 3월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2024년 3월 24일
Dear Salah,Thank you very much for your recent visit and for your lovely review.We are delighted you had an excellent stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Sandra

2024년 2월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2024년 2월 29일
Dear Sandra, Thank you very much for your recent stay with us and for your lovely feedback.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito boa. Porém, o hotel fica localizado em uma praça muito movimentada e barulhenta. O café da manhã e a alimentação no quarto não é compatível com um hotel de luxo
2023년 12월에 5박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 12월 27일
Dear Guest,Thank you very much for your recent visit and for sharing your valuable feedback.We are pleased to learn you had a good overall experience with us , however we are indeed sorry to hear that you felt disappointed with some aspects of your stay. Please accept our sincere apologies for that. At the Hotel Savoy we have a wide range of room categories and we will definitely do our utmost to address your concerns the next time you stay with us.Your feedback has been shared with the relevant departments and ,with the desire to focus on more positive experiences, the team and I very much look forward to the opportunity to welcome you back on a future occasion.Kind regards,Salvatore-Vittorio Galentino

8/10 - 좋아요

mastercard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Salvatore Vittorio Galentino 님, 2023년 11월 28일
Dear Guest,Thank you very much for your recent visit.We are very pleased you had a good stay with us and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Dayanara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo me gustó
2023년 8월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 9월 10일
Dear Dayanara,Thank you very much for your recent visit and for your lovely review.We are delighted you had an excellent stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Savoy, Florence
Thoroughly recommend the hotel. Clean, fantastic location and brilliant service!
2023년 8월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 8월 30일
Dear Guest,Thank you very much for your recent stay with us and for taking the time to share your wonderful feedback.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Arun

2023년 7월에 4박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 8월 9일
Dear Mr Puri,Thank you very much for your lovely review.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very nice hotel at a very convenient location.
2023년 5월에 4박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 5월 22일
Dear Mr Andrew,Thank you very much for your lovely review.We look forward to welcoming you back to our hotel in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

8/10 - 좋아요

William

2023년 5월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 5월 30일
Dear Mr Chalmers,Thank you very much for your lovely review.We are delighted you had a good stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only bad part of our experience was when we checked in they told us there was free breakfast. So we ate breakfast all days. When we checked out we were charged 50 a person for breakfast because when you book with Expedia breakfast is not free. We were mortified spending hundreds of dollars for breakfast that was only so-so, when you can eat in Florence very inexpensively.
2023년 5월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 5월 8일
Dear Mrs Jacqueline,Thank you very much for your recent visit and for taking the time to share your valuable feedback. May we firstly thank you for your 5 out of 5 rating, we are very glad that overall you had great stay. On the other hand , we were very sorry to learn about the issue experienced with the breakfast charges. The rate you selected was indeed room only, however we would like to extend our sincere apologies whether this was not communicated to you accurately. As a gesture of goodwill we have refunded the full breakfast charge to the credit card on file and we very much look forward to the opportunity to welcome you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean room. All of staff is so friendly. I would definitely like to come back to this hotel
2023년 4월에 4박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 4월 17일
Dear Mr John,Thank you very much for your wonderful review.We are delighted you enjoyed your room and appreciated our warm service.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Eefje

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 4월 17일
Dear Eefje,Thank you very much for your lovely review.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Thank you
2023년 2월에 4박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 3월 7일
Dear Mr John,Thank you very much for your recent stay and for your wonderful review.We are delighted you had a great stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely impeccable. One of the nicest stays ever. All staff were so kind and always at the ready to assist. Unexpected and delightful touches throughout our experience. Bravo!
2023년 2월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 3월 2일
Dear Gregory,Thank you very much for a truly wonderful review.We are absolutely thrilled to read you had "one of the nicest stays ever" and we sincerely appreciate your positive feedback , from the "delightful touches" to the warm and efficient service delivered by the team.We look forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

ilker

2023년 2월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 3월 2일
Dear Ilker,Thank you very much for your lovely review and for your 10 out 10 score.We are delighted you had a great stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
We had an excellent trip and staff couldn’t do enough to make our stay memorable (they really spoilt my partner who had a birthday during our stay)
2023년 2월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 3월 2일
Dear Stephen,Thank you very much for your wonderful review.We are sincerely grateful you chose the Hotel Savoy to celebrate your partner's birthday and so pleased to read you had a "memorable" stay.We hope to be able to welcome you back soon , for another special occasion maybe?Bet regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

ilker

2023년 2월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2023년 3월 2일
Dear Ilker,Thank you very much for your lovely review and for your 10 out 10 score.We are delighted you had a great stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 - 훌륭해요

Miray

2022년 10월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 10월 20일
Dear Miray,Thank you very much for your recent stay with us and for your review.We are looking forward to welcoming you back the next time you visit Florence.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 - 훌륭해요

Sun Gun 님, Chicago

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Sergio

2022년 8월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 10월 20일
Dear Mr Sergio,Thank you very much for your recent stay with us and for your review.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 - 훌륭해요

Vince

2022년 8월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 11월 30일
Dear Mr Vince,Thank you very much for your lovely review.We are delighted you had an excellent stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 - 훌륭해요

Beate

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolle, zentrale Lage! Sehr zuvorkommendes, nettes Personal!
2022년 7월에 4박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 7월 17일
Dear Beate, Than you very much for your wonderful review. We are delighted you enjoyed your stay with us and we all look forward to your next visit. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 - 좋아요

LUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Superb location, very attentive staff. Rooms could receive a bit of an upgrade on amenities and overall hotel maintenance.
2022년 7월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 7월 17일
Dear Mr Luis, Thank you very much for your lovely review. We are delighted you enjoyed our very central location and that appreciated the service provided. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 - 좋아요

Farahnaz

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2022년 5월에 8박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 11월 30일
Dear Farahnaz,Thank you very much for your lovely review.We are delighted you had a great stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

2/10 - 너무 별로예요

Gary 님, califon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 11월 30일
Dear Mr Gary,Thank you for taking the time to share your valuable feedback. We are very sorry to learn that you felt disappointed with some aspect of your recent stay.Please feel free to share any additional details directly with me as I would be more than glad to look after your future reservations.We do hope you will give us the chance to welcome you back on a future occasion.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 4월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 4월 24일
Dear Jose, Thank you very much for your recent stay with us. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

Helal

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
لا يفوتك
فندك كلاسيك ،، ممتاز خدمه ممتازه و موقع ممتاز طاقم الفندق ممتازين
2022년 3월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 4월 24일
Dear Mr Helal, Thank you very much for your recent stay with us and for such lovely review. We are very glad you had an excellent experience and we all look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

Françoise Louise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Idéalement placé au centre historique
2022년 2월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 2월 23일
Dear Mrs Louise, Thank you very much for your recent stay with us. We are delighted to read you had an excellent stay and that you enjoyed our very central location in Piazza della Repubblica. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

Sallie

2022년 1월에 7박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2022년 11월 30일
Dear Sallie,Thank you very much for your lovely review.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 - 훌륭해요

Hamad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
Friendly staff and met all needs . Upgraded to suite with a view . Amazing
2021년 11월에 4박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2021년 11월 27일
Dear Mr Hamad, Thank you very much for your lovely review. We are delighted you had a great stay and we look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

Ugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2021년 11월 7일
Gentile Sig. Ugo, La ringraziamo molto per la recensione. Ci auguriamo di darle ancora il benvenuto in Hotel . Cordiali saluti, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

benno

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply outstanding in every way!
I could not recommend staying at Rocco Forte's Hotel Savoy in Florence more highly. The hotel is perfectly located to explore all Florence to offer and the staff could not be more helpful. It is the first hotel in a long time, where I felt the staff were genuinely pleased to have us visit - it was just such a shame we weren't staying longer! We were treated to a complimentary upgrade, which was delightful. The food in Irene (the hotel restaurant) for breakfast and lunch was brilliant, as was the service. The Concierge was amazing - organising a fantastic dinner reservation and arranging speedy entry to the Uffizzi. We were so impressed, with the Rocco Forte service we couldn't wait to arrive in Rome where we were staying at Hotel De Russie - another Rocco Forte, which didn't disappoint either. We will definitely be back!
2020년 9월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2020년 10월 13일
Dear Jason, Thank you very much for the wonderful review. We are delighted you had an outstanding experience at the Hotel Savoy - Florence. The entire team is most grateful for your compliments and we look forward to welcoming you back to our hotel in the near future. Kind regrads, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフの対応が素晴らしかった。
2020년 2월에 2박 숙박함
답변 제공: Salvatore Vittorio Galentino 님, 2020년 2월 26일
Dear Guest, Thank you very much for your lovely review. We are delighted you had an excellent stay with us and we look forward to welcoming you back. Kind regards, Salvatore Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in every situation, the service was exceptional.
2019년 11월에 2박 숙박함
답변 제공: Salvatore Galentino 님, 2019년 11월 21일
Dear Guest, Thank you very much for your wonderful review. We are very pleased you had an excellent stay. Looking forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

tomoko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
最高のホスピタリティ
家族4人で2部屋に滞在しました。 コネクティングルームをリクエストしたのですがないとのことで、代わりにグレードアップしていただきました。 両親の結婚25周年記念旅行だと、事前に娘がホテルにメールをしたら、サプライズでシャンパンとフルーツを用意してくれていました。 その上散歩から戻ると、ベッドの上に薔薇の花びらでハート♥️マークが。 ミネラルウォーターも飲みきれないほど補充があったり、至れり尽くせりでした。 ホテルのフロントも細かい気配りをしてくれ、ドアマンもとても丁寧で好感度高かったです。 ドォウモから徒歩1分という立地も最高で、街歩きにもとても便利。 フィレンツェに滞在する時は、必ずリピートするつもりです。
2019년 11월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 12월 7일
Dear Tomoko, Thank you very much for your lovely review. We are delighted you had a wonderful stay and we look forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Salvatore Galentino 님, 2019년 11월 21일
Dear Guest, Thank you very much for your recent stay with us. We are delighted to receive a 5 out of 5 score and we look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Galentino

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We where welcomed by Jiovani at the reception. He was very nice and friendly.
2019년 11월에 4박 숙박함
답변 제공: Salvatore Galentino 님, 2019년 11월 21일
Dear Guest, Thank you for your lovely review. We are delighted you had an excellent stay , we have shared your kind words with Giovanni who joins us in thanking you. Looking forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 - 좋아요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 10월 22일
Dear Nadia, Thank you very much for your stay and for your lovely feedback. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The people at the reception and concierge desks were excellent The location of the hotel was terrific.
2019년 10월에 5박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 10월 22일
Dear Guest, Thank you very much for your recent stay. We are very pleased you enjoyed our central location and that you experienced an excellent service. We look forward to welcoming you back in the near future, Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, location. Amenities, decor Would be nice to have in house spa
2019년 8월에 5박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 8월 20일
Dear Guest, Thank you very much for your recent stay and for your lovely review. We are delighted you had a wonderful time in Florence and we are looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 8월 2일
Dear Fernando, Thank you very much for your recent stay. We are delighted to receive a 10 out of 10 review and we all look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

takaaki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 7월 15일
Dear Mr Takaaki, Thank you very much for your recent stay with us. We are delighted to receive such a lovely review and we all look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about the property is excellent . I cant think of anything that could be improved. Dinner in the restaurant was excellent!!
2019년 5월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 5월 24일
Dear Guest, Thank you very much for your recent stay with us and for your great review. We are delighted you had an excellent stay and we look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 5월 11일
Dear Guest, Thank you very much for your feedback. Looking forward to welcoming you back, Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in ideal location
Excellent hotel right in the heart of everything you want to see and do in Florence. The rooms are very comfortable and the staff is very courteous.
2019년 4월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 4월 24일
Dear Pedro, Allow me to thank you for your recent stay and for your beautiful review. We are delighted you had an excellent stay. We look forward to welcoming you back, Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing Beautiful Hotel! Courteous Staff Excellant location!
2019년 4월에 1박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 4월 24일
Dear Guest, Thank you very much for your recent stay with us. We are delighted to receive such a great review. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 3박 숙박함
답변 제공: Salvatore-Vittorio Galentino 님, 2019년 4월 11일
Dear Guest, Thank you very much for your recent stay with us and for the great review. We are delighted to receive a 5 out of 5 score. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager