플로렌스 플로랑스 몰 근처 호텔 & 숙소 추천

“항상 만족하는 드루리 숙박입니다. 그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다. 그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다. 많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다. 드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다.”

“5star and excellent staff”

“Room was clean”

“all was good.”

“The room was clean, wonderful staff, but the best was the warm swimming pool, the kids had a blast!”

“Booked 4 rooms for this hotel 8/19 night and arrived late in the night but only 2 rooms were left for staying over the night. Asked to staff at front but he replied that it was the contract between you and hotels.com and he couldn't help me anymore. 2 rooms were sold to another visitors and no explanation for me in prior to arrival at hotel. I called to customer help desk of Hotels.com but they were not professional to handle this and my friend and myself had to go to another hotel. This hotel...