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포 포인츠 바이 쉐라톤 포트 로더데일 에어포트 - 다니아 비치 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1093개 이용 후기 중 572개" "
평점 8 - 좋아요. 1093개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 1093개 이용 후기 중 135개" "
평점 4 - 별로예요. 1093개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1093개 이용 후기 중 59개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Lavon

별로예요: 편의 시설/서비스
I never checked in😢
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Wilcaisse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 5월에 4박 숙박함
답변 제공: GM 님, 2024년 5월 21일
Dear Wilcaisse, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to revisit us the next time you travel back to Dania Beach. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Eladio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional front desk staff
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 21일
Dear Eladio, Thank you for reviewing and recommending our Four Points by Sheraton and wonderful staff. I’m pleased our staff’s professionalism exceeded your expectations and made for a five-star experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest and hope you'll revisit us soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Teri

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff and clean room. Perfect for 1 night for an early flight.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 21일
Dear Teri, What a fantastic review! It is rewarding to see that we provided you with a "perfect" stay and we are proud to have done so. Thank you for being our guest, and we will see you the next time you visit Fort Lauderdale. Best, Melissa Cockerham, GM

6/10 - 괜찮아요

Bonnie 님, Carp

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel and the room was clean, however you have to keep your shoes on while you’re in the room because your feet will be black with dirt. The beds were very comfortable, but the pillows should be changed with new ones
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Bonnie, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Melissa Cockerham, GM

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good job
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Brent, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Sheetal

좋아요: 청결 상태, 직원 및 서비스
Staff was polite and friendly
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Sheetal, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Donald, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Duke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for the right price with good and professional staff
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Duke, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found us to be a good value and our staff friendly. We hope to see you again soon! Best, Melissa Cockerham, GM

6/10 - 괜찮아요

Carolyn 님, Chepachet

연인과의 여행
좋아요: 직원 및 서비스
The highway roared out my window. An overnight road work team kept backing up with the associated beep-beep-beep sound. I arrived too late to figure out the noise machine.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Carolyn, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Melissa Cockerham, GM

8/10 - 좋아요

Brittney

출장 여행
Comfy stay.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Brittney, We are thrilled you had a comfy stay! Thank you for the review, and please visit us again. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Manda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was big and had a restaurant.
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Dear Ginette, Thank you for your review of our hotel and our excellent staff. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Melissa Cockerham, GM

6/10 - 괜찮아요

Frankira

단체 여행
Hotel is near airport with complimentary shuttle. Fairly average. Can't say I'd stay again.
2024년 5월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Dear Frankira, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Sincerely, Melissa Cockerham, GM

10/10 - 훌륭해요

Ginette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were always smiling and happy
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 20일
Dear Ginette, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Melissa Cockerham, GM

4/10 - 별로예요

Lori

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much that I liked. Lots that I didn't. This hotel's condition surprised me since it has the Sheraton name. Our room just felt icky. The lighting was poor, the furniture was extremely worm, the carpeting felt dirty, the bathroom was in rough shape and the "buffet breakfast" that we paid for wasn't good. I would never recommend this hotel for any reason, even if just staying the night before a cruise.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 16일
Dear Lori, We apologize for the disappointment you experienced during your stay. We continually strive to upgrade our property including the rooms and amenities, and lament that we didn't meet your expectations this time around. It's important to note that, while some of our amenities may differ, our focus on guest satisfaction remains constant. We appreciate your feedback as it aids us in enhancing our services. We hope you give us another chance in the future to offer you a more satisfactory experience. Sincerely, Melissa Cockerham, GM

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 15일
Dear Elizabeth, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Sincerely, Melissa Cockerham, GM

4/10 - 별로예요

robert

2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 15일
Dear robert, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Melissa Cockerham, GM

4/10 - 별로예요

Carey

연인과의 여행
별로예요: 직원 및 서비스
There are too many other choices close by for indifferent and unhelpful staff and a dirty room
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 13일
Dear Carey, Thank you for taking the time to share your review with us. We are deeply sorry to hear that we failed to meet your expectations in terms of our hospitality and the cleanliness of your room. As a Marriott hotel, we strive to exceed the expectations of our guests, and we regret that we fell short in your case. Please know that we are committed to improving our services and ensuring that our guests have an enjoyable stay. We hope to have the opportunity to serve you better in the future. Sincerely, Melissa Cockerham, GM

10/10 - 훌륭해요

Clinton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 12일
Dear Clinton, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

kironde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My initial connection with the staff didn’t start off great but eventually it warmed up and things went great. The facility was convenient breakfast was good and overall no problem.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 12일
Dear kironde, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that you eventually had an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and staff was friendly
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 12일
Dear Stephanie, We are happy to hear from you and value your kind review. It is lovely to hear that our clean rooms, cheerful service, and comfortable accommodations all helped make your Fort Lauderdale trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Melissa Cockerham, GM

4/10 - 별로예요

Dellanira

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The restroom was full of long hairs smelly and dirty the staff no very friendly the cleaning lady was mean and she was always in the elevator all the time taking all the space and very unfriendly they offer a shuttle every hour and that doesn't happened you have to pay for a taxi
2024년 5월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
Thank you for taking the time to provide feedback on your recent stay. We sincerely apologize for the shortcomings you experienced during your visit.We are truly sorry to hear about the cleanliness issues you encountered in the restroom. Maintaining a clean and welcoming environment is of utmost importance to us, and we will address this matter with our housekeeping team to ensure that such incidents do not occur in the future.Furthermore, we regret that your interactions with our staff did not meet your expectations. Hospitality and friendliness are core values of our team, and we will be sure to address your concerns with our staff members to improve the overall guest experience.Regarding the shuttle service, we apologize for any inconvenience caused by its inconsistency. We will investigate the issue to ensure that our shuttle service operates as advertised, providing timely and reliable transportation for our guests.Please know that your feedback is incredibly valuable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Thank you once again for bringing these matters to our attention.

6/10 - 괜찮아요

Patricia

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Dealt with the same staff member twice, she was very standoff-ish, and rude. She eventually came around both times, so by the end she was friendly. But it was off putting.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 13일
Dear Patricia, Please accept my sincere apology that you were not treated in a friendly and welcoming manner. There is no number of associates, not even one, that is an acceptable number for the unfriendly treatment of our guests. Thank you for your review, and please know it will be addressed with the team. We hope to see you again on a return visit. Sincerely, Melissa Cockerham, GM

8/10 - 좋아요

Kalina

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
Thank you for staying with us. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your thoughts. We are constantly striving to improve our services and facilities, and your insights help us in our ongoing efforts to provide the best possible experience for our guests.

6/10 - 괜찮아요

Diane

연인과의 여행
Staff not friendly at all
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 10일
Dear Diane,I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, our team has reviewed the feedback provided to ensure we consistently deliver on guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for staying with us. Sincerely, Melissa Cockerham, GM

8/10 - 좋아요

Semexan Marie Frederic

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
No
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 10일
Dear Semexan Marie Frederic, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Melissa Cockerham, GM

6/10 - 괜찮아요

Carlton

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Dear Carlton,We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Sincerely,Melissa CockerhamGeneral Manager

8/10 - 좋아요

Kory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
Thank you for staying with us. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your thoughts. We are constantly striving to improve our services and facilities, and your insights help us in our ongoing efforts to provide the best possible experience for our guests.

10/10 - 훌륭해요

maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 8일
Dear Jonathan, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience and are eager to provide you with excellent service the next time you visit. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great smell and staff was very friendly!
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 8일
Dear Andrew, Thank you for your review and recommendation of our clean hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Fabiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.

10/10 - 훌륭해요

Norberto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 7일
Dear Norberto, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean , convenient and friendly staff
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Dear Michael, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely located to the airport. New and exceptionally clean hotel. Very good outdoor parking.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Dear Paul, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Melissa Cockerham, GM

6/10 - 괜찮아요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 7일
Dear Glenda, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Melissa Cockerham, GM

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 직원 및 서비스
Breakfast was extra which was horrible. What gets me is we book a hotel thinking we’d check in on the day of reservation, after hotel contacts us saying check in is at 4pm ! How in the hell do I book a hotel for only an evening stay. Ridiculous won’t stay here again
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 5일
Dear Mark, I'm sorry we disappointed you upon arrival by not having a room ready earlier; we would hate to leave you with a bad impression. Our front desk associates are updated when rooms become available, and we do our best to meet our 3:00 p.m. arrival time. Please forgive us for appearing unaccommodating. Sincerely, Melissa Cockerham, GM

8/10 - 좋아요

MONICA

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Fácil de ubicar
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 4일
Dear MONICA, We're happy to hear from you! It's great to know that you enjoyed your stay and found our location convenient. Please plan to visit us again the next time you travel to the area. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

miguel Antonio

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Miguel Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 5월 3일
Dear Miguel Antonio, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our convenient accommodations. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Melissa Cockerham, GM

6/10 - 괜찮아요

KATHLEEN 님, Winnipeg

연인과의 여행
좋아요: 청결 상태
The property was clean and staff were friendly but room had a strong mouldy door. The staff were using perfume yo for controllers but the door was quite strong. We were on the top floor so I suspect water damage that has not been properly addressed. I mentioned it at check out but only got a curt apology. charging $15 per person for breakfast that is free with a room stay at two. Nearby hotels is also disappointing . There is shopping nearby and took an Uber to dinner and back very easy so good location and very close to airport and cruisport. Expected more from a Marriott Bonvoy hotel though
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 3일
Dear KATHLEEN, I am truly sorry to hear that you experienced odor issues during your stay. Please accept my sincere apologies for any inconvenience caused. Your honest feedback is very valuable to us, and we will use it to improve our services and make sure that similar issues do not occur in the future. We truly hope that you will give us another chance to provide you with the exceptional experience that you deserve. Sincerely, Melissa Cockerham, GM

8/10 - 좋아요

Chassidy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would definitely stay there again. The staff was friendly and the room was nice and clean
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 5월 4일
Dear Chassidy, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we look forward to hosting you again soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Tammy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Dear Tammy, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

RICHARD

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 1일
Dear RICHARD, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Melissa Cockerham, GM

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lenny 님, 2024년 5월 11일
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.

10/10 - 훌륭해요

DeWayne

2024년 4월에 1박 숙박함

8/10 - 좋아요

Cathy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not realize shuttle does not run 24 hours day
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Dear Cathy, It's lovely to know you enjoyed your stay overall. Thank you for your time sharing a review, and we hope to see you again. Best, Melissa Cockerham, GM

6/10 - 괜찮아요

Nicole

좋아요: 직원 및 서비스
Staff was friendly
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 29일
Dear Nicole, Thank you for your time reviewing our hotel; we appreciate your compliments regarding our staff. We enjoyed hosting you and hope to provide you with a WOW experience upon your return to the area. Sincerely, Melissa Cockerham, GM

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
COMFORTABLE tHE MAID SERVICE DID NOT PROVIDE REGULAR COFFEE
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
Dear Richard, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed you found our hotel comfortable, and I have noted your recommendations regarding housekeeping. Thank you for your time in reviewing our hotel. Best, Melissa Cockerham, GM