I booked my room and was told there would be a few (small) perks. I received an email TWO days before check in that the free breakfast and welcome drink that came with my room booking would NOT be honored. I was told the hotel apologized for any inconvenience, and they would waive the resort fee (of $30). I checked in bc it was too late to change hotels, and they not only put my in a lousy room, but also "could not find the message that indicated my resort fee would be waived". I'll NEVER stay her again. On the up side, folks were at least friendly, so that's a plus.