바(숙박 시설 내)

햄프턴 인 프레더릭 여행 후기

2.5 out of 5
햄프턴 인 프레더릭
5311 Buckeystown Pike, Frederick, MD

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 450개" "
평점 8 - 좋아요. 1000개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 109개" "
평점 4 - 별로예요. 1000개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 55개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

???

2023년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 6월 18일
Thank you for the perfect rating!We are very pleased to hear that you had a wonderful stay at Hampton Inn Frederick. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스
Room was n highway side of building and there was lots of highway noise. Staff kindly provided ear plugs which helped.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Mary, it's great to know that you benefited from our team's thoughtful service when faced with the noise issue. At Hampton Inn Frederick, we're always striving for a comfortable stay for all our guests. Your comment about the noise has been taken into account as we constantly look for ways to provide a more serene environment. We hope to have you with us again soon.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent breakfasts, great location, very convenient. I've stayed here before and will stay again.
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Steven, it's wonderful to hear your continued satisfaction with Hampton Inn Frederick's breakfast selections and ideal location. Our team is thrilled you plan to return. We eagerly await your next visit!

10/10 - 훌륭해요

Diane 님, Green Bay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff especially Nicole was wonderful! She was the nicest and most helpful front desk staff member!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Diane, it's delightful to know that you had an excellent experience at Hampton Inn Frederick! We are incredibly proud of our team members, like Nicole, who are always ready to help. Your commendation is greatly appreciated, and we will definitely share these kind words with her. We hope to welcome you back in the future to deliver more wonderful experiences.

10/10 - 훌륭해요

gerardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio y muy bonitas habitaciones
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Gerardo, gracias por tu maravillosa reseña. Estamos encantados de saber que apreció el excelente servicio y las hermosas habitaciones del Hampton Inn Frederick. Nos esforzamos por brindar una experiencia excepcional a los huéspedes y nos complace poder lograrlo por usted. ¡Esperamos darle la bienvenida nuevamente!

4/10 - 별로예요

Spencer 님, Nepean

가족 여행
별로예요: 숙박 시설 상태 및 시설
The shower didn’t work.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Spencer, it's unfortunate to learn that you encountered a problem with the shower functionality during your stay. We really aim to provide a flawless guest experience. We will carry forward your feedback to our maintenance team to prevent future incidents of this nature. We hope you'll give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk was outstanding.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Michael, it's wonderful to hear that you had an exceptional experience at Hampton Inn Frederick, particularly regarding our desk colleague. We place great significance on offering top-notch service and your acknowledgement is appreciated. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
You can definitely hear the highway quite loudly in the rooms.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Alicia, thank you for your feedback. At Hampton Inn Frederick, we strive to create a calm and peaceful atmosphere for our guests. We regret to learn of the noise disruption you experienced during your stay. Rest assured, your feedback is invaluable as we continually make enhancements based upon our guests' experiences. We hope to welcome you back for a more serene stay.

10/10 - 훌륭해요

Junior

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice desk staff, easy check in
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Junior, thank you for sharing your experience at the Hampton Inn Frederick. We are glad to hear that the check-in process was straightforward and that you found our front desk team members to be accommodating. We look forward to welcoming you back for another great stay soon.

10/10 - 훌륭해요

Julie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Propre, tranquille, bon déjeuner et personnel super sympathique.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Julie, merci pour cette critique élogieuse. Nous sommes ravis d'apprendre que le Hampton Inn Frederick a répondu à vos besoins, de notre atmosphère sereine à notre délicieux petit-déjeuner. C'est également merveilleux d'entendre que les membres de notre équipe vous ont laissé une impression durable. Nous avons hâte de vous accueillir à nouveau pour un autre agréable séjour.

8/10 - 좋아요

Nicola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to highway there was little to no shampoo and conditioner the bottles were not refilled It is an older building but it was clean and breakfast options were good
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Nicola, thank you for sharing your experiences at Hampton Inn Frederick. It's wonderful to learn that our convenient location and clean environment met your expectations. For future visits, should any amenities be lacking in quantity, do reach out to our team members, who are eager to ensure your comfort. And we're pleased that you enjoyed our breakfast variety. We look forward to offering you another satisfying stay.

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The person at front desk was outstanding!!! Very personable and helpful. She’s a keeper.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Donald, it's delightful to read how much you appreciated our front-resk colleague at Hampton Inn Frederick. Your kind words about her exceptionally cordial and helpful service duly resonate with us. She indeed is a valuable member of our team. Looking forward to seeing you again soon.

8/10 - 좋아요

Jean-Yves

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was impossible to increase the temperature in the room but everything else was perfect.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Jean-Yves, we're thrilled to hear that your stay at Hampton Inn Frederick was largely perfect. However, we took note of your remark about the room temperature. We always strive for optimal guest comfort and we appreciate your patience with this matter. We hope to welcome you back for an even better experience next time.

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태
Nice folks but...
Dirty and poorly maintained... probably the worst Hampton Inn I've ever stayed in. Nice staff, though.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
David, we regret to hear that your experience fell short of the usual standards we strive to uphold. Your comments regarding cleanliness and upkeep have been noted. However, we're glad to hear our team members made a positive impression on you. We hope you will consider giving us another opportunity to serve you better in the future.

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Carol, it's wonderful to see that your experience at Hampton Inn Frederick was a positive one. We appreciate your rating and hope to welcome you back in the future. Thank you for choosing us.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Thank you for taking the time to leave this wonderful rating, Larry! We hope to see you again soon at Hampton Inn Frederick so we can share yet another amazing experience!

10/10 - 훌륭해요

Lillian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whoever was working the desk that night was very kind. I had to check in late and they helped me out very happily and easily.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Lillian, we're overjoyed to hear about your positive experience at Hampton Inn Frederick. It's delightful to know that our team members made your check-in process effortless and amicable, even in the late hours. We look forward to providing more seamless experiences during your future stays.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 17일
James, it's splendid to learn you had a ten-star experience at the Hampton Inn Frederick. We hope to have the opportunity to deliver another exceptional stay in the future. Thanks for choosing us!

10/10 - 훌륭해요

Delores

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was friendly. Beds were very comfortable and clean.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
Delores, it's wonderful to hear that you had such an enjoyable stay at Hampton Inn Frederick. We're thrilled to note that our team members were friendly and that you appreciated the cleanliness and comfort of our beds. We look forward to the opportunity to welcome you again.

10/10 - 훌륭해요

James T

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no red wine at snack shop
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
James, we appreciate your feedback. At Hampton Inn Frederick, we aim to ensure a well-rounded experience for all our guests. Noted on the red wine, we're keen on making sure we meet our guests' expectations in the future. Thank you for choosing us — we're excited to welcome you back for another wonderful stay.

10/10 - 훌륭해요

Suzanne 님, Louisville

2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thank you for this excellent rating, Suzanne!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn Frederick! We'd love to host you again someday for yet another unforgettable visit.

10/10 - 훌륭해요

Matthew O

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 4일
Matthew, thank you for choosing Hampton Inn Frederick. It's wonderful to see your top score, and we're excited to welcome you back in the future.

8/10 - 좋아요

Margaret

단체 여행, 가족 여행
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Margaret, thank you for choosing to stay at Hampton Inn Frederick and sharing your feedback via your rating. We're delighted to understand that your experience was largely positive. Your support and feedback inspire us to deliver better. We hope to host you again soon, ensuring an even better stay.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas trip
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Robert, thank you for taking the time to rate Hampton Inn Frederick. It's wonderful to see the perfect score and we hope your stay was just as perfect. We're looking forward to having you back on your future travels.

4/10 - 별로예요

Vikram

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed in room 515. It was extremely difficult to get the right temperature in the shower water. It wasn’t working properly. As a result one day i showered with cold water and the next day with too hot water. The room had a weird smell. The breakfast options were bad - almond slices for the oatmeal were rancid. I have always considered Hampton Inn as my first choice due to the reliable quality but thia time we had an unpleasant stay.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Vikram, your feedback is essential for us to improve. It's disheartening to hear about the difficulties you had in managing the shower temperature and the unsatisfactory breakfast options. We strive to provide a seamless and welcoming stay, so we regret that we missed that mark this time. Our team members will look into the reported issues and work diligently to enhance these areas. It is our hope that you will still consider us for future stays and experience the top-notch service we typically provide.

10/10 - 훌륭해요

Linsey

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 25일
Thanks, Linsey! It's outstanding your time at Hampton Inn Frederick was fantastic. We can't wait until your next visit!

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 숙박 시설 상태 및 시설
The breakfast bar was not very good on the second morning of our stay. Found a Kleenex that wasn’t mine in my bed
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Elizabeth, regarding the breakfast, our team continuously works to enhance our offerings and your feedback is valuable in making improvements. We're also sorry for the cleanliness concern in your room, we assure that this isn't reflective of our usual standards. Thank you for sharing your experience, and we hope to provide a superior experience on your next visit.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hampton Inn Frederick MD
Easy check in, room super clean, very nice breakfast. Staff super friendly too !
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
David, your positive feedback about Hampton Inn Frederick is greatly appreciated. We're thrilled to hear that our efficient check-in process, spotless rooms, and delightful breakfast added value to your stay. Your recognition of our friendly team members means a lot to us. Your satisfaction is our top priority, and we hope to welcome you back soon.

8/10 - 좋아요

Terence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Terence, it's great to hear that you had a positive experience at the Hampton Inn Frederick. We appreciate the high rating you awarded us and we're looking forward to welcoming you back on your next journey. Thanks for choosing us.

10/10 - 훌륭해요

Lauren

2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Thanks for the perfect rating, Lauren!We're pleased to hear that you have fully enjoyed your stay at Hampton Inn Frederick, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 - 괜찮아요

Timothy 님, Centreville

좋아요: 청결 상태, 직원 및 서비스
Hotel is in need of remote;/update
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Timothy, we appreciate you sharing your observation about the need for updates in the hotel. Your suggestions provide valuable insights, helping us identify areas that might benefit from improvements. We constantly strive to enhance our guest experience and your feedback aids in this. We hope to have an opportunity of welcoming you back in the future.

2/10 - 너무 별로예요

John

별로예요: 청결 상태
noise from highway was loud and lasted all night and day
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
John, it truly saddens us to learn about your recent experience concerning the unanticipated noise levels. We sincerely appreciate your feedback as it provides vital insights for refining our accommodations. We hope you'll give us another opportunity to meet your expectations next time you're in town.

10/10 - 훌륭해요

annette

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Annette, thank you for your top-rating of Hampton Inn Frederick. We strive to provide a memorable experience and it's wonderful to know we were successful in our endeavor. We look forward to your next visit!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite get away
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Robert, it's wonderful to hear you enjoyed your tranquil retreat at the Hampton Inn Frederick. The team is thrilled you found such peace during your stay. We look forward to welcoming you back for another quiet getaway soon.

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, comfortable bed.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Deborah, we're so glad to hear that you found your room at Hampton Inn Frederick to be well-maintained and the bed cozy. It's our aim to provide our guests with a relaxing stay. We hope to welcome you back soon.

10/10 - 훌륭해요

Carol

2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 17일
Carol, it's a joy to know your stay at Hampton Inn Frederick met your expectations. Your high rating is greatly appreciated. We look forward to welcoming you back in the future.

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok stay, I would stay again
The staff was extremely friendly and courteous. The building was clean, but the room I was in could have used some updates and better quality repairs.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 21일
Aaron, we're pleased to know that you benefitted from our friendly and courteous team members at Hampton Inn Frederick. Your feedback regarding the cleanliness is encouraging. We appreciate your suggestions regarding room updates and take it as an inspiration to focus on enhancing our accommodation quality. Thank you for choosing our hotel, we aim to provide an even better experience in the future.

8/10 - 좋아요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I reserved 2 queen beds and upon arrival was told they only had a king, and nothing could be done about it. I’ve stayed there every time I visited Frederick and feel as if I should have been treated a little better.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 21일
Terry, we appreciate your ongoing patronage at Hampton Inn Frederick and are truly sorry your latest stay didn't meet your usual expectations. We understand that the room configuration wasn't as requested, and we wish the situation could have been managed differently. Going forward, we aim to continue improving our reservation process to ensure all our guests' requirements are met more accurately. We do hope to have the pleasure of welcoming you back for a smoother experience next time.

6/10 - 괜찮아요

Dawn

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 19일
We appreciate the feedback, Sawn.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No night driving
We needed a place to stay for one night on our way to Bellefonte PA, but we don't like a long night on the road so Frederick was a perfect stop. We find this brand comfortable and breakfast is a good start to the rest of our drive.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 17일
Benjamin, it's great to know that Hampton Inn Frederick served as the perfect resting point on your journey to Bellefonte, PA. It's uplifting that you found our accommodations comfortable and that our breakfast gave you a fantastic start to the rest of your drive. We appreciate your consideration and truly hope to welcome you back on future road trips. Safe travels!

4/10 - 별로예요

Jacob

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It looks like the management of this hotel has given up on maintenance and upkeep. Some many little details not in good condition, but worst of all my room had a big open space that looked like once had a dishwasher but now is just a big cavity next to the bed. Pretty rough
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 9일
Jacob, it's regrettable to learn about your recent experience. It appears there were some maintenance concerns and an unexpected encounter with a room setup during your stay. We're committed to rendering top-quality hospitality and comfort to our guests and we're truly disheartened if you felt it was not reflected in your visit. Your feedback is important and will be utilized to make necessary enhancements. Thank you for choosing our hotel and we hope to have a chance to better serve you in the future.

10/10 - 훌륭해요

Robert

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 11월 7일
Robert, we greatly appreciate your stellar rating for Hampton Inn Frederick. We're thrilled to hear that you enjoyed your stay and hope to host you again very soon!

4/10 - 별로예요

Bonnie

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
So the room were in had a microwave that not only didn't work but was in a different language, shower absolutely filthy, pubic hair on back of toilet seat, broken bed & 2 towels & no room cleaning but had the audacity to charge $165 a night. This is Hampton Inn not Super 8 Do Better. This hotel was packed for a Women's Conference & a big wedding party, also could not keep up.with breakfast, we ate out.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 6일
Bonnie, we regret to hear that your stay did not meet expectations and appreciate your detailed feedback. We deeply apologize for any inconvenience regarding the in-room amenities and cleanliness, and understand your disappointment with the service during breakfast time. Our team always strives for better, and we will do our utmost to improve these matters. We hope to have another opportunity to deliver a more satisfying experience.

4/10 - 별로예요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 1일
Elizabeth, it appears you provided a rating without any specific feedback. We would greatly appreciate it if you could share more about your experience so that we can understand how we can improve.

4/10 - 별로예요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Choose your room wisely.
The room was clean, the bed was comfortable and the staff were courteous and friendly. The problem was the party outside of my window. At the rear of building, where my room was, there is a pool and fire pit, deck, party area. I heard the crowd for the first time around 10pm. It wasn't an issue until I turned the tv off at around 10:45, as I was trying to fall asleep all I heard was talking, outbursts of laughter and occasional yelling. I thought management would shut the party down by 11pm but it didn't end until 1am. I already have a hard time falling asleep so I probably didn't go to sleep until after 2am. If you do stay there ask for a room on the front on the building.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 31일
Oliver, thank you for providing your detailed experience. It's pleasing to know you found the room tidy and the bed comfortable, and that our team members made a positive impression. However, it's unfortunate that the noise from outdoor activities disrupted your sleep. We certainly strive to ensure all guests have a peaceful stay. Your feedback about room location preference is appreciated and will serve as a guide for future reservations. We hope you choose to stay with us again for a better experience.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 31일
Richard, thank you for choosing Hampton Inn Frederick and taking the time to rate your stay. It's great to see that your experience was largely positive. We're continuously striving to provide the very best service we can. We hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so friendly - had the most amazing time - would absolutely stay here again
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 29일
Thank you for sharing this glowing review, Michelle!We are delighted to hear about your experience at Hampton Inn Frederick! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future.

10/10 - 훌륭해요

Daniel Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 28일
Daniel, thank you for sharing your positive experience at Hampton Inn Frederick. We're glad to hear that our team members made an excellent impression on you. We look forward to welcoming you back for another fantastic stay.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 27일
Daniel, thank you for choosing Hampton Inn Frederick. We're delighted to know you had a good stay with us. We look forward to seeing you again on your next visit.

8/10 - 좋아요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like how the parking lot was configured; it was confusing how to enter the property.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 24일
Tracy, thank you for sharing your experience. We understand that some guests might find the parking arrangement a bit challenging to navigate. We're continuously seeking ways to enhance our guests' overall experience and will consider this in future improvements. We hope your stay at Hampton Inn Frederick was otherwise pleasant and we look forward to welcoming you back.