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It was very fun to be so pampered and taken care of. As soon as we arrived, the staff were there ready to pamper us. One of the ladies spoke English, and was very helpful in navigating our first stay at a Ryokan. Dinner was very fun. The onsens were an exciting new experience as well. We thoroughly enjoyed it.

The staff was incredibly nice and the incl. buffet breakfast and omakase dinner was excellent. The in room private onsen was very nice with views of Mt. Fuji. The nightly drum show was a nice touch. 10/10 recommend!

Cool place

The ryokan at entrance was beautiful. The lobby and the whole lower floor was spectacular. Loved how walking inside your completely transported to a Japanese experience with bridged walkways shaped of arcs and where there was ponds underneath lthose bridges. Right before entering the onsen, on either men or women, there's an amazing walkway Japanese decorated pathway that leads to their very own and waterfall. It is picture worthy to be posted on any and all social media. The onsens was also...

Was very good stay!

Staff was very kind and accommodating. Bath was very nice. Elevators were small and had to wait around a long time to catch an elevator when the facility was crowded. Food was beautiful and fresh, but a little advanced for kids. Wish they had a little bit more western breakfast choices. Rooms and futons were comfortable and clean. Facility could be updated a little bit, but overall was acceptable stay. Thank you.

It was a great experience would definitely recommend it to anybody looking to stay in the area

My friends and I stayed here for one night during what was supposed to be the peak time for Sakura in Lake Yamanakako. This place did not disappoint despite the Sakura being shy. The view from our room And the rooftop was incredible, the owners and workers were also incredibly kind and attentive. Overall we felt so grateful for our experience.

Stayed here for a work trip. Great location and friendly staff. I was late for check-in due to transportation and staff stayed up to wait for me. Location is nice and quiet, about 30min walk from downtown.

Room is big, clean and cozy. Environment is great and peaceful. Location is good. It is only 10 minutes walk to the lake. We had a great time here.

A unique experience! Comfortable, very clean, and the staff were very hospitable. The onsen were very relaxing. Most notable was the food—absolutely stunning presentation and very interesting (we are new to Japanese food). The ryokan is on the quieter side of town but it’s still possible to walk to the attractions, especially on the path beside the lake.

Even prettier than the pictures and Mount Fuji feels so close

We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks...

It was a peaceful stay. Check-in/check-out is done by tablet and was easy to understand. It was nice having a microwave in the room. I thought it would be scary to have a room open right to the outdoors, but it was convenient for coming and going quickly. There are snacks available, and the rooftop terrace is nice (beware of bugs like mosquitoes, though). The bed was comfortable. The TV is one of those with Netflix, Abema, YouTube, but no regular TV stations...? I couldn't find any regular...

This place is beyond awesome. Wish could’ve stayed longer