โExcellent apt with spacious rooms and huge bathroom. Online check-in was easy and staff was available by Whatsapp and onsite. It is a10-min walking from the main train station and 10 mins walk to the old town. It is on a quite street and very safe to walk around. There is a farmer market right next and super market stores are all over the area. The big shopping mail next to the train station is 10-min walking distance. A perfect stay in Krakow. โ
โThe property is amazing however there wasn't and info for public transfer and it was a bit too much of a walk to get back into town after a long busy day. Giving that, it was only ยฃ3-4 in a Bolt taxi onto the main square so it wasn't bad at all. The place really is a treat to stay at.โ
โProperty is immaculate, beautiful and convenient with top-tier service and a 5-star breakfast that should not be missed. Rooms are above average but not perfect. Upgraded room but bit boxy although the lovely, high ceilings give it charm + still able to keep room very cool. Also, took a few days to not get water everywhere during shower + lighting option in bathroom are too bright. Still, excellent, highly recommended, experience and I cannot emphasize enough: do not miss breakfast!!!!!!!!โ
โWe felt the hotel was perfect! Not too big, exceptionally clean and comfortable. Quiet rooms with perfect amenities. The breakfast is incredible!โ
โBrilliant hotel. We had a lovely welcome by the lady on reception after a long journey and arriving much later than we were due to. We were tired , but the lady made the check in seamless and couldn't do any more to make us feel really welcome.
The room, even though it was one of the road facing rooms, was extremely quiet, as the road is not one that has passing traffic so extremely quiet, and borders on to the park that circles the old town.
We did have a problem with the air conditioning,...
โSuperb location everything within easy reach of property.
Staff friendly and spotless.
Only thing cooked items at breakfast could be advertised.
Will be back againโ
โThe best hotel in old town Krakow. We were very happy with clean room, gorgeous spa and kind staff. We could reserve any tour in the desk. 100% recommended!โ
โGreat stay at Portal. Amazing location, a 3 minute walk to the square.
Everything was clean, breakfast was plentiful and the staff was very helpful. โ
โI picked this hotel because itโs close to the train station which I had to use at late night afterwards. Well, it turned out thatโs true but I had to move all the way through old town to the office in order to store my luggage after check out, a pretty annoying situation.โ