Find Resorts & Hotels with Spas in Gold Coast

"I booked 3 rooms for 7 days and the stay was so disappointing, I will be requesting money back or credit. main desk only had one staff, so wait time to even ask a question was over half an hour, called from room and no one answered the phone. the bathrooms have no fans or windows so it completely steamed up while having a shower shower spout was like a hose, we were out of the room most of the day and came back at 3pm room had not been cleaned I requested every day for the room to be cleaned earlier but it never happened. Pool - pool was closed 2 days so hot and I asked staff and they said staff had an accident with filtering. The baby pool was so dirty. We ordered food by the pool it never arrived had to ask for a refund. The marina across the road, for all restaurant or shops is closed down so nothing around hotel. I booked restaurant in hotel for Easter dinner in advance for 8 people and when we arrived at the restaurant the staff said you can stay for dinner but the wait time for food in over 1 1/2 hours I was forced to choose the buffet which was double the price. Not happy. I was not compensated. At breakfast the first day 8 people we had to sit in a section with no air conditioning the 2nd day I asked to sit in another section and then after 10 minutes was asked to move as this table was reserved for a priority family. The hotel has water stations for water, ice and sparking water. It tasted like clorine, Not enough staff on the property so many people complained "

"The staff were excellent and the room was clean. The Aircon was working well and there where shops across the road. You can easily catch a bus to Pacific Fair shopping centre as well."

"The staff were amazing, my accommodation and resort was lovely and clean. Could not fault anything."

"Great hotel with great breakfast buffet, so much choice. Location was perfect 10 mins walk to beach and tram stop opposite hotel. 2 small pools either side of hotel so always having sunshine! Only issue was our toilet didnt flush properly, mentioned it to reception who sent a plumber out straight away but after he had gone still didn't flush properly! But all in all would definitely stay again and would recommend."

"Good position friendly staff. "

" Very enjoyable and excellent location "

"Very dated"

"Awesome rooms, great location and top amenities . The staff are what makes QT memorable. Helpful, kind, fun and caring. Thanks for a great stay. "

"Hotels tired, beds uncomfortable and needs a good refurb. Location is good. Pool area nice. Lobby is soulless. Great activities for the kids for Easter however no engagement or animation from the staff. On the staff, they seemed generally disinterested which is unlike an Accor hotel. Probably wouldn’t stay again. "