Gold Coast 4 Stars Hotels

"The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure. "

"We recently stayed at Nobby’s Beach Holiday Village and unfortunately had a very disappointing experience. We were allocated a tent site directly beside the bins without prior notice, which caused issues immediately. When I tried to call the office to discuss the tent location and seek assistance, my call was not returned. There were ongoing disturbances throughout our stay, including cars driving in and out of the park throughout the night on both nights we stayed, which made it very difficult to sleep. Noise late at night, repeated disruptions, and unsafe behaviour in the pool area meant my children did not feel comfortable or safe using the facilities. As a result, they were unable to enjoy key amenities during our stay. I made multiple attempts to contact management during and after our stay, including phone calls, a website feedback submission, and email, but received no response. What was meant to be a relaxing end to the holidays turned into a stressful and exhausting experience, and the lack of follow-up has been equally disappointing. "