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디오게니스 블루 팰리스 여행 후기

4 out of 5
디오게니스 블루 팰리스
Kato Gouves, Hersonissos, Crete Island

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 39개 이용 후기 중 12개" "
평점 8 - 좋아요. 39개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 39개 이용 후기 중 4개" "
평점 4 - 별로예요. 39개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 39개 이용 후기 중 5개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mary

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous vacation at Diogenis Blue Palace. Captivating sea views and delightful cuisine. Chef Ilias and the entire food and beverage team (especially the hardworking wait staff) were wonderful - freshly prepared meats, seafood, pasta and authentic Greek treats (lamb, calamari, octopus, spinach pie, loukoumides, bhaklava) daily. Ilias and his staff checked on all the guests and families every day. Surroundings were constantly cleaned and beachfront was well maintained, easy access to neighbourhood shops and eateries. No rowdy and drunk tourists or visitors fighting for sunbeds/umbrellas, crowd was mature and well behaved. Friends said that snorkeling on the reef was excellent, an abundance of marine life including turtles. Bartender was super kind and attentive. Stella, the inhouse entertainer, was dynamic and vibrant and she sang in 5 or 6 languages for the guests, newlyweds and birthday people. Thekla on the front desk was warm and hospitable, offering directions, transport and tour advice. Thanks to the entire team for their professionalism and a superb stay. We've been to many all inclusives across Europe, Dom Rep and Caribbean, but the personal touch made all the difference. Fantastic

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Das personal ist sehr sehr nett und hilfsbereit. Sehr freundlich und zuvorkommend. Die Sauberkeit, die Einrichtung und das Essen ist schrecklich. Ich habe jede Tag auswärts gegessen, obwohl ich all inklusive gebucht habe, jedoch war das Essen schlimm.
2022년 10월에 6박 숙박함

4/10 - 별로예요

Andreas Karl

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Außen Hui - Innen Pfui. Das Hotel ist ein völlig abgewirtschaftetes Objekt. Möbel kaputt, Bad defekt, alles alt und verschlissen. Zerschlissene, teils kaputte Bettwäsche/Betten, keine Bezüge usw. usw. Die Liste der Mängel ist endlos. Die guten Zeiten und die 4 Sterne sind lange her! Man muss mit der Putzfrau streiten, damit sie nicht putzt, während man im Bett liegt. Hier wird einfach nur noch Geld abgeschöpft, solange das Haus nicht schließt. Das einzig positive ist das (wenige) Personal mit 14 h Schichten - freundlich! Das Essen ist für All-In in Ordnung.
2022년 10월에 6박 숙박함

6/10 - 괜찮아요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 7박 숙박함

2/10 - 너무 별로예요

Jacopo

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura pessima!Spacciata per un 4 stelle con spa ( al nostro arrivo scopriamo che non c'è)spiaggia(condivisa con altri hotel e ristoranti quindi al Diogenis rimangono 6 lettini con ombrelloni),fatiscente, con bagno rotto e arrugginito nelle camere... pagato per un hall inclusive che al nostro arrivo scopriamo che è pensione completa,acqua calda inesistente,cibo identico proposto a pranzo e cena......potrei andare avanti per molto,invece preferisco dirvi:PRENOTATE SUL SITO DI EXPEDIA!!!! Dati i notevoli problemi abbiamo contattato il servizio clienti:disponibili,gentilissimi,professionali ci hanno ascoltato e risolto in maniera superba, il pasticcio che aveva genereto il Diogenis !
2022년 8월에 7박 숙박함

6/10 - 괜찮아요

Julie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Notre séjour s est bien déroulé dans l ensemble mais l établissement ne vaut absolument pas 4 étoiles!!! Le personnel est plutôt agréable et la piscine et la plage également mais… Les chambres sont très rustiques et les salles de douche très très sales et vétustes. Nous avons pris des photos tellement le bois du miroir était gonflé par l humidité et les joins de la douche moisis. Les filtres de la climatisation étaient également remplis de poussière et empêchait donc de la faire fonctionner correctement. La formule all inclusive ne propose aucune collation entre la fin du buffet de midi à 14h30 et le début de celui du soir a 19h. Le buffet est presque le même chaque jour et il y a très peu de mets locaux. Le bar n ouvre qu a 11h le matin alors que le buffet déjeuner ferme a 10h. Nous n avons donc rien à boire pendant une heure.
2022년 8월에 7박 숙박함

8/10 - 좋아요

Valdas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 10박 숙박함

10/10 - 훌륭해요

Krisztina

2022년 6월에 5박 숙박함

4/10 - 별로예요

Valentine Clemence de

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Discotheek onder ons raam tot 04.30 keiharde muziek de eerste nacht nauwelijks geslapen, zeer onaardig management (receptie), overig personeel wel vriendelijk, eten basic maar te verwachten bij all incl., oud meubilair en oude/vieze douche maar was niet echt een probleem voor ons, zeker geen 4 sterren waard. Recensie was veel positiever geweest als de manager niet zo onaardig was geweest, nare vent.
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함

2/10 - 너무 별로예요

Jaroslav

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very bad experience
2022년 6월에 1박 숙박함

8/10 - 좋아요

Michalis

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

elisa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Non hanno mai pulito camera nè bagno in 7 giorni di soggiorno. Non abbiamo capito cosa entrava a fare la signora delle pulizie tutti i giorni dato che trovavamo camera e bagno esattamente uguali ogni volta. Bagno fatiscente e sporco.
2021년 9월에 7박 숙박함

4/10 - 별로예요

dominique

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Diogenis ** no palace
Catégorisé 4****, mérite 2** pas plus, on est bien loin du palace!!! tout est dans le tape à l’œil peintures extérieur et piscine, sinon le reste est vieillot. Accueil trés formel, prise de température, désinfection des bagages, positif en cette période de covid mais il faut que ce soit de même dans la vie de l'hotel. Nous apprenons que le masque n'est pas obligatoire dans l'hotel, le covid 19 serait il capté à l'arrivée!!! Propreté hygiène: Des mots qui ne font pas partis du vocabulaire de cet hôtel, ménage pas fait pendant les 3 jours que nous y étions, serviettes pas changées, salle de douche petite, sale et mal entretenue ( nous prenons la douche avec des tongs !!!) Repas: file d'attente comme à la cantine en période covid c'est normal mais ce qu'il est le moins, nous étions ma femme et moi les seules à porter un masque hors personnel de l'hôtel!!! Nous ne recommandons pas cet hôtel, on peut trouver bien mieux dans Gouves dans la même gamme de prix, dans cette période de covid on doit s'attendre à plus de rigueurs, le port du masque devrait être obligatoire pour déambuler dans l'hôtel et dans les files d'attentes du restaurant, ce manquement est inadmissible. Nous venions de passer 3 semaines dans un appart hotel sur Elounda et les mesures de protections étaient exemplaires, diogenis devrait s'en inspirer. Les points positifs sont la piscine, vue mer et la petite plage devant l'hôtel mais ça s'arrête là. Hôtel.com, cet Hôtel bas de gamme ne vous mérite pas.
Bac à douche chambre standard
Bac à douche chambre standard
2020년 9월에 3박 숙박함

8/10 - 좋아요

Séverine

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien
Tout à portée de main Très grande piscine propre et la mer juste en face Les repas variés et bon Le personnel très bien Le seul bémol est la salle de bain un peu vieillot
2020년 8월에 14박 숙박함
답변 제공: Irene, Reservations Dpt. 님, 2020년 8월 20일
Dear Severine, Thank you so much for your kind review. We are glad you enjoyed your stay in our property and we hope to welcome you back in the future. Best regards, Diogenis Blue Palace Team.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was right next to the sea, the property has potential. We didn’t have our own room we had to share our room with a family friend. No commodity- other rooms were offered water and juice.
2019년 9월에 8박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 10월 12일
Thank you for your feedback. We are suprised to hear a comment like that concerning the rooms allocated. The only circumstance under a guest stayed with another guest, was after their ownrecommendation, because they were relatives, and we had available a family room with separate bedroom, so I suppose that's your comment about. We hope to welcome you again in our property. Best regards, Diogenis Blue Palace Team.

4/10 - 별로예요

Alexey 님, NRW

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Das Essen war sehr schrecklich. Personal war unfreundlich. Ich kann dieses Hotel nicht raten.
2019년 9월에 2박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 9월 11일
Dear Alexey, Thank you for your review. We are keeping our notes for further investigation and future improvements. Best regards, Diogenis Blue Palace Team.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We order transfer from the airport to the hotel, and the driver didn't come to pick us. The shower was too small for one average preson. In our first day there was not hot water to shower. The stuff was not nice, and didnt explain the facilities outside the hotel. In our first day, the hotel was full and the food was not enough for every one. The beach near to the hotel was to small and with small stones, so we prefered to go to somewhere else. we will not come back and will not recommend this hotel to anyone.
2019년 8월에 3박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 9월 11일
Thank you for your kind review, as it helps us improve our facilities and services. Best regards, Diogenis Blue Palace Team.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 3박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 9월 11일
Thank you for rating your stay in our property. We hope to welcome you back again in the future. Best regards, Diogenis Blue Palace Team.

8/10 - 좋아요

Borja 님, Madrid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Habitacion e instalaciones correctas. Buen personal. Bufet escaso salvo que vayas a primera hora
2019년 8월에 7박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 8월 30일
Dear Borja, Thank you so much for your kind review. We hope to welcome you again in our property in the near future. Best regards, Diogenis Blue Palace Team.

10/10 - 훌륭해요

Kristyna

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 7박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 8월 30일
Dear Kristyna, Thank you for your rating of the accommodation provided. We really appreciate it and we hope to welcome you again in our property. Best regards, Diogenis Blue Palace Team.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Manque d'hygiène au niveau de la restauration et de l'état des chambres personnel pas très agréable au niveau restauration sauf à l'accueil besoin d'être restaurée au niveau des chambres nourriture peut varier
2019년 7월에 7박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 8월 4일
Thank you for your review. We are keeping your suggestions for reconsideration and improvements. Best regards, Diogenis Blue Palace Team

10/10 - 훌륭해요

STEPHANIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel très accueillant
2019년 7월에 14박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 8월 4일
Thank you so much for your kind review. We hope to welcome you again in the future. Best regards, Diogenis Blue Palace Team.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
(+) L'emplacement, l’ambiance, le service, le personnel, l’accueil (-) la connexion wifi quasiment inexistante et la nourriture
2019년 7월에 14박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 8월 4일
Thank you for your kind review. We are glad you enjoyed your stay in our property. We are keeping your suggestions for reconsideration and improvement of our facilities and services. Best regards, Diogenis Blue Palace Team.

10/10 - 훌륭해요

Raj 님, Telford, UK

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had exceptional service from all the staff at Diogenis , right from the driver Costas who picked us up from the airport, Stavros the manager, Dimitris and Maria. A special thank you to Levteris, who was outstanding, always greeting us with a smile and helping us with our queries. We thoroughly enjoyed our stay and would highly recommend staying at Diogenis Blue Palace.
2019년 7월에 6박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 7월 25일
Dear Raj, Thank you do much for your kind review. We are glad you enjoyed your stay in our property, and we hope to welcome you again in our property. Best regards from all of Diogenis Blue Palace Team.

4/10 - 별로예요

실제 이용하신 고객

En comparaison avec d'autres établissements 4 etoiles en Crête, nous sommes extrêmement déçu par l'alimentation : â part des oranges et des pommes matin et soir et quelquefois de la pastèque ( si on arrive temps), aucun autre fruits frais. Que des viandes et des poissons en sauce (façon cantine). Toujours les mêmes salades de crudités, pas de yaourts, de glaces. Un dessert par soir ( crème à l'eau et au colorant). Quelquefois un gâteau. . .un service hôtelier qui laisse à désirer : on débarrasse notre assiette à prine terminée et essuie la table. Un public tres bruyant. . .
2019년 6월에 10박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 7월 7일
Thank you for your kind review, and for your suggestions as they help us improve our servcices. Best regards, Diogenis Blue Palace Team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 7박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 6월 4일
Thank you for kind rating. We are glad you enjoyed your stay in our property and we hope to welcome you back again in the future. Best regards from Diogenis Blue Palace team.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sauber und zuvorkomment, Essen in Ordnung, Zimmer gut, Pool oK
2019년 4월에 4박 숙박함
답변 제공: Irene, Reservations Dpt. 님, 2019년 5월 6일
Thank you so much for your kind review. We are glad you liked our property and we hope to be able to accommodate you again in the future. Best regards, Diogenis Blue Palace Team.

6/10 - 괜찮아요

Teresa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 9박 숙박함
답변 제공: Irene, Reservations Dpt. 님, 2019년 4월 22일
Thank you for staying with us. We would be glad if you could share with us your suggestions. Best regards, Diogenis Blue Palace Team.

4/10 - 별로예요

Eduardas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Disappointing
Haven't met expectations and it was a disappointment. To start the area is far away from main cities. Secondly the cleanlines of the room was terrible , they haven't changed towels, bed sheets or took away dirty cups or cutlery. The wifi in the hotel was terribly slow. Some days we had no hot water in our room. The bat next to the pool was really poor. Finish in positive note staff was really good and wellcoming all the time. Wouldn't go again.
2018년 10월에 4박 숙박함

10/10 - 훌륭해요

JOCELYNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Semaine de détente et baignade piscine et mer
Semaine agréable. Situation idéale pour profiter de la mer. Pas trop d’hôtel, plus agréable que ceux alignés avec les chaises de couleur différente pour pas se perdre .
2018년 10월에 7박 숙박함

8/10 - 좋아요

Sandra 님, Auxerre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cette hôtel et très jolie et agréable, les chambres sont spacieuse, mais légèrement vieillotte, ce qui était agréable c'était le balcon vu sur la piscine! La piscine était chouette mais pas chauffé! Le must c'était la petite plage de magnifique l'hôtel avec les transats! Le point négatif c'était la nourriture, cela faisait très cantine... ( avis au français surtout éviter le jus d'orange!! ) Le personnel était très gentil et à répondu à nos question mais il n'y en avait qu'un seul qui parlait français.. Pas de service d'aide pour les expédition ect en français du coup...
2018년 9월에 6박 숙박함

10/10 - 훌륭해요

Guylain 님, Flins-Neuve-Eglise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel et personnels Accueillant. Bonne animation et disponibilité du personnel à tout moment. Animation avec thème différent avec groupe de musicien avec ou sans Danseurs
2018년 10월에 7박 숙박함
답변 제공: Irene, Reservations Dpt. 님, 2018년 10월 16일
Dear Guylain, Thank you do much for finding time to write us a review and for your positive feedback. We hope to accommodate you again in our property in the future. Best regards from all of the Diogenis Blue Palace Team.

10/10 - 훌륭해요

Luigia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacanza da sogno
Il posto e il rapporto prezzo qualità è stato oltre le aspettative,siamo stati coccolati,non ci hanno fatto mancare nulla,camera grande comoda unica postilla il bagno un po’ angusto.
2018년 9월에 5박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2018년 9월 19일
Dear Luigia, We would like to thank you for your kind review. We are glad you enjoyed your stay and we hope to see you again soon. Best regards from Diogenis Blue Palace Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Albergo sul mare
Struttura molto organizzata con personale delizioso
2018년 9월에 7박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2018년 9월 13일
Thank you so much for your positive review. We are glad you enjoyed your stay in our property and we hope to accommodate you again in the future. Best regards from Diogenis Blue Palace's Team.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wonderful hotel on the sea front
A wonderful hotel on the sea front with its own beach opposite. Great friendly staff made checking in a welcoming experience and two lovely rooms were ready which we appreciated due to our late flight. Restaurant had been kept open until we had eaten thankfully. The pool is very clean and surrounding areas are well looked after. Food is prepared in their kitchens with a very good selection which pleases our party of all tastes. Greek, English and continental fayre every day. No problems at all during our stay and staff very useful for booking days out and finding trustworthy taxis for our grandchildren’s evenings out. Considering ours was a late booking as a surprise for our family we have been delighted with our choice.
2018년 8월에 14박 숙박함
답변 제공: Irene, Reservations Dpt. 님, 2018년 8월 29일
Dear David, Thank you so much for your kind review. We are glad you enjoyed your stay in our property and that we managed to meet your demands. We hope to see you soon in our property. Best regards from Diogenis Blue Palace Team.

8/10 - 좋아요

Marsh 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice hotel
Hotel was adjacent to the beach. The staff were perfectly delightful and helpful especially Maria in the restaurant and Dimitra at reception. Ilia’s the restaurant manager was very friendly and made sure that all clients were happy at all times. Would revisit in future. I will close off by inserting a picture of the view from the balcony of our bedroom.
2018년 8월에 7박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2018년 8월 31일
Dear Marsh, We are glad you enjoyed your stay in our property. Our aim is to make our guests feel like home and we are glad we managed it one more time. We hope to see you again soon! Best regards from Diogenis Blue Palace Team.

8/10 - 좋아요

Sean 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, my room looked out over the beach, which they owned. Good salt water pool. Friendly staff. Rooms and main reception a bit tired. Generally very pleasant experience.
2018년 5월에 8박 숙박함
답변 제공: Irene, Reservations Dpt 님, 2019년 1월 25일
Thank you so much for your kind review. We are glad you enjoyed your stay in our property. We hope to accommodate you again in the future. Best regards from Diogenis Blue Palace Team

8/10 - 좋아요

gianluigi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kato gouves
Zona non bella come altre Servizi pubblici efficienti
2017년 7월에 1박 숙박함