“Great hotel. We had an incident whereby on night one a neighbouring room had a very loud and aggressive domestic. Staff acted promptly and it was dealt with. I have to say the staff here are fantastic. Amazing with kids, go out of their way to be kind and helpful. The food is great. Pool is an added bonus. Rooms clean, warm and good hot water shower. Ticked all the boxes for us. Bus stop across the road so east access into Leeds too. Definitely will be booking again when back in Leeds”
“Parking information is different between homepage and reception
I would be better if the reception prepare parking information using paper addresses and name
At the moment parking is npc”
“Excellent hotel with friendly, polite and helpful staff. Rooms as described, spacious clean with a lovely designed ensuite . Biggest plus was the swimming pool with sauna, whirlpool etc , very clean and large.
Overall a great stay and we will definitely return in the future.”
“Liked everything. Room was super comfortable and clean. Nice having a kettle for tea. Really close to train station..road work being done outside but didnt cause us any inconvenience. Near to buses and shopping. Would stay here again.cost reasonable. ”
“Pleasantly surprised. Paul was very welcoming & friendly. He gave us advice on taxis and where to go (taxi less than £7 to first direct arena - dont get uber!). Hotel dated but really nice. Breakfast was lovely with enough choice. Room good, bed a bit too soft for me. The fan was a welcome addition as it got hot overnight and the quilt is very warm. Shower was extremely powerful only issue with it is its an overhead shower which isnt great for us ladies not wanting to get their hair wet (luckily...
“All of the staff were incredibly friendly and helpful
The hotel is undergoing a major refurbishment and looking amazing.
The only minor downside to our stay was the air conditioning/ heating not working as a consequence of the refurbishment. The brilliant staff had a portable heater put in our room within minutes.
Excellent service from excellent staff.
Looking forward to staying again. ”
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