리셉션

햄프턴 인 바이 힐튼 헤리스버그 웨스트 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 747개 이용 후기 중 516개" "
평점 8 - 좋아요. 747개 이용 후기 중 178개" "
평점 6 - 괜찮아요. 747개 이용 후기 중 32개" "
평점 4 - 별로예요. 747개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 747개 이용 후기 중 9개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean and very comfortable. The staff....wonderful! Absolutely no complaints!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Hasim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay here again.
2024년 3월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
Thank you for your wonderful rating!

10/10 - 훌륭해요

Jeanne

2024년 3월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
Thank you for your wonderful rating!

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to my visit
2024년 3월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
Thank you for your wonderful rating!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent breakfast choices
2024년 2월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
We're thrilled to hear that you enjoyed our breakfast choices! We strive to provide a variety of options to cater to all tastes, and we're delighted that you found them excellent. Thank you for your kind feedback, and we look forward to serving you again during your next stay!

10/10 - 훌륭해요

James 님, Pittsford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
Thank you for your wonderful rating!

10/10 - 훌륭해요

Haley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay! Was very quiet and clean! We will be booking here again in the near future!
2024년 2월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
We're thrilled to hear that you had a great stay with us! Providing a quiet and clean environment is important to us, and we're delighted that you found everything to your satisfaction. Thank you for your kind words, and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff were over the top helpful and courteous .facility was immaculately clean and very well situated from the highway and had several dining options in walking distance!
2024년 2월에 1박 숙박함
답변 제공: Keith K 님, 2024년 4월 4일
It's fantastic to hear that you had such a positive experience at our hotel! We strive to provide excellent service and cleanliness, and we're delighted that you found our staff to be so helpful and courteous. We're also glad to hear that our location near the highway and dining options within walking distance were convenient for you. Thank you for your kind words, and we look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Carol 님, ROCKVILLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very much appreciated the hot buffet breakfast that included make-your-own waffles. Helped start the day. Thank you!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rosanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just stayed one night and the beds are very comfortable as always.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Maggie

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Shawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic customer service at the front desk!
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Allison

2023년 11월에 1박 숙박함

4/10 - 별로예요

J

가족 여행
별로예요: 직원 및 서비스
2023년 10월에 4박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to learn more about your specific concerns. If you're comfortable sharing more details about the aspects that led to your rating of 4 out of 10, we'll do our best to address and improve upon them. Alternatively, if there's anything specific you'd like assistance with, please feel free to let us know. We appreciate your input and strive to enhance the guest experience.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay from check in to departure.
2023년 10월에 2박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
We're thrilled to hear that your stay from check-in to departure was enjoyable! Our goal is to provide a positive and seamless experience for our guests, and we're glad to know we achieved that during your visit. If there's anything specific you enjoyed or any suggestions you have for us, feel free to share. We appreciate your feedback, and we hope to welcome you back for another enjoyable stay in the future!

8/10 - 좋아요

Shannon

단체 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
The bathroom was not cleaned well, there were hairs in the tub, before we even used it. The bedding did not fit the mattress. The sheets did not cover the mattress and the we could see the mattress as soon as we walked in.
2023년 10월에 2박 숙박함
답변 제공: Laura K 님, 2023년 10월 28일
Thank you for your feedback. We apologize that we did not exceed your expectations. We will be following up with our housekeeping department and look forward to welcoming you back when your travel brings you to the Mechanicsburg area.

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
Thank you for taking the time to provide a rating. We appreciate your feedback! If there's anything specific you enjoyed or any areas where we can improve to make your next stay even better, please let us know. We value your input and look forward to the opportunity to welcome you back in the future. Safe travels!

10/10 - 훌륭해요

Kevin

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
Thank you for the perfect rating! We're delighted to hear that you had a great experience. If you have any specific comments or suggestions, we'd love to hear them to ensure that we continue to meet and exceed your expectations. Your feedback is important to us, and we appreciate you taking the time to share your positive experience. If there's anything else you need or if you plan to visit us again, feel free to let us know!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had one unfortunate issue. A group came into the room next to ours at 3 am drunk and loud. We banged on door but they didn’t stop. Called the front desk who came up and banged on their door until they answered. Thankfully they stoped after that.
2023년 10월에 1박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
I'm sorry to hear about the disturbance during your stay. Your comfort and well-being are our top priorities, and I apologize for any inconvenience caused by the noisy neighbors. It's great that the front desk promptly addressed the situation and resolved the issue. If there's anything more we can do to ensure your satisfaction or if you have any additional concerns, please feel free to share them with us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more peaceful stay in the future.

10/10 - 훌륭해요

Audra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
Thank you for the perfect rating! We're delighted to hear that you had a great experience. If you have any specific comments or suggestions, we'd love to hear them to ensure that we continue to meet and exceed your expectations. Your feedback is important to us, and we appreciate you taking the time to share your positive experience. If there's anything else you need or if you plan to visit us again, feel free to let us know!

4/10 - 별로예요

Erin

가족 여행
별로예요: 청결 상태
As a dog owner myself, I am completely comfortable staying in pet-friendly rooms. However, our room on the second floor smelled of very heavy urine, and it was evident from the moment we walked in. When I called to ask the staff to help with the smell, they informed me that they couldn't do anything until I was out of the room for an hour and a half so they could filter the air out to remedy the odor. Because it worked with our schedule the next day, we were amenable to it, however it did not work, and I informed them that the carpets needed to be scrubbed (and told them precisely where). While we were able to "hide" some of the smell by draping blankets over the offending areas, we were stuck with a pricey room all weekend that smelled of pet urine. Although everything else about the hotel was generally satisfactory, I would not ever stay in this location again, particularly given their overall lack of interest in rectifying the issue.
2023년 10월에 2박 숙박함
답변 제공: Laura K 님, 2023년 10월 10일
Thank you for your feedback. We have addressed the room you were in. At this is not typically for our hotel; I do hope you give us another chance to show you why we are in the top 7% of the Hampton brand.

10/10 - 훌륭해요

Jared

단체 여행, 가족 여행
Staff was amazing! Rooms were exceptionally clean and comfortable. Facilities were clean/spotless. Exterior was well kept. Patio area in back was a great place to unwind and relax with friends. Can’t say enough about the staff, from the desk attendants to cleaning staff. Will definitely be back the next trip to Mechanicsburg.
2023년 9월에 3박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
Thank you so much for your positive feedback! We're thrilled to hear that you had an exceptional experience during your stay. Our team works hard to provide a clean and comfortable environment, and it's wonderful to know that their efforts were noticed. We look forward to welcoming you back on your next trip to Mechanicsburg. If there's anything specific you enjoyed or anything we can improve upon, please feel free to share. Your satisfaction is our priority!

10/10 - 훌륭해요

Andrea

가족 여행
Clean place. Great breakfast
2023년 9월에 2박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
Thank you for taking the time to share your feedback! We're delighted to hear that you found the place clean and enjoyed the breakfast. Providing a clean and comfortable environment along with a satisfying breakfast experience is important to us. If you have any other comments or if there's anything specific you appreciated, please let us know. We look forward to the possibility of hosting you again in the future!

10/10 - 훌륭해요

Mary Kay

좋아요: 청결 상태, 직원 및 서비스
When checking in, Jessica was wonderful.
2023년 9월에 1박 숙박함
답변 제공: Keith K 님, 2023년 11월 11일
We're delighted to hear that Jessica provided you with wonderful service during your check-in! Our team strives to create a positive and welcoming experience for all our guests. If there's anything specific you appreciated about Jessica's service or if there are other ways we can enhance your stay, please let us know. Your feedback is valuable, and we hope you have a fantastic time during your visit!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vette guy
The whole staff was amazing. Very clean and updated. Pool was clean but they really should have somone at least in the mornings skim the pool it was loaded with bugs. And i mean alot!
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

p a

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exploring the Area
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

p a

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sarah 님, ARLINGTON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean, comfortable beds, shower supplies on the wall was very convenient and helpful. One of the best breakfast buffets I’ve been to at a chain hotel. Friendly staff. Will definitely stay here again when we’re in the area.

10/10 - 훌륭해요

Xiao JI

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sarah 님, ARLINGTON

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Fenton

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good swimming pool But not overly large. Breakfast buffet was delicious and well rounded Everything here was great.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice large clean rooms, nice outdoor pool, very good breakfast buffet, located right off the highway with very friendly staff. Will definitely stay here again for subsequent Camp Hill trips.
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was friendly. The room was clean and comfortable. Very nice stay.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

anthony

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for my clinic at
2023년 7월에 1박 숙박함

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

John

2023년 7월에 1박 숙박함

8/10 - 좋아요

Phillip

단체 여행, 연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Plenty of parking. Nice pool and courtyard area.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Gwendolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was convenient and easy to find. It was very quiet. The room was very clean. They also offer continental breakfast.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Joe

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and hard working staff. Very clean. Nice breakfast options.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Edward

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Thomas

2023년 6월에 3박 숙박함