헤이즐크레스트 호텔 검색: 지금 예약 가능한 인기 숙소

“I am writing regarding my stay at your resort from May 29, 2026 through June 1, 2026. On the morning of May 30, I attempted to make coffee in my room, only to discover that the coffee maker was not working. Before leaving for the day, I stopped by the front desk and informed the staff of the problem. I explained that I had been inconvenienced by having to purchase coffee from Starbucks instead of using the in-room coffee maker. There were two employees at the front desk, and one of them assured...

“Rooms need more supervision, dirty floors and bathroom”

“Spent a week here room card always deactivated and would never give me a replacement”

“It was a brand new. All people were kind and all were very clean. I very recommend you guys to stay here when you need to stay somewhere around this area.”

“Outside looks good. Inside was rough. It got the job done but was a little worse condition than I expected. Staff was friendly, location was decent. It was quiet. Bed was comfy. Nice cold AC! Interior needs updates. Smelled like dog hair and buring popcorn inside.”

“Very clean, great front desk staff. Elijah, Jackie. Great breakfast, great housekeeping. I've visited this hotel many times and enjoy staying there for my stay cation.”

“Booked a King size room. Arrived bed dirty hair on the pillows and in the sheets. Went to ask staff at the desk for another room. Stated they were all gone. Which the next morning found out that was not correct. Asked for clean sheets to change the bedding myself. Was given a full fitted sheet. Had to tell the front desk girl this is not the right size. Horrible service would not recommend.”

“Great room! Food options were slim but still good! Will return!”

“I loved it”

“The room was nice and spacious. The bathroom was spacious as well. The only problem was that I think the shower was wheelchair accessible. The shower curtain was too short and didn't reach the floor so when I took a shower, water leaked out onto the bathroom floor. The floor got really wet and I wasn't provided with enough towels to dry it completely. The wet floor caused me to slip and fall. The other problem with the stay was that it was supposed to be quiet after 10:00 pm, however the staff...

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“Pool was green and cold water. Could not have been safe to swim in. We booked this hotel because we wanted a pool and we couldn't even use it. Also the parking lot and surrounding area seemed very unsafe. Would not recommend for anyone.”

“The location was good for ease of getting on and off the highway. The building, room and parking lot were very clean, they have only been at that location for a year. The area is pretty rural. There is a McDonald’s nearby, a Dunkin’ Donuts and a Charlie’s for eating. And there are a couple of gas stations at that exit. The only negative, and it wasn’t a big deal was the number of parking spaces that can be seen from room windows is very limited. So if you’re the type that wants to keep an eye on...

“Many things in the room were broken or dilapidated. But the important things like AC, hot water, and toilet were all working.”

“Staff was very kind and helpful to get me checked in early”