“I am writing regarding my stay at your resort from May 29, 2026 through June 1, 2026. On the morning of May 30, I attempted to make coffee in my room, only to discover that the coffee maker was not working. Before leaving for the day, I stopped by the front desk and informed the staff of the problem. I explained that I had been inconvenienced by having to purchase coffee from Starbucks instead of using the in-room coffee maker. There were two employees at the front desk, and one of them assured...
“I am writing regarding my stay at your resort from May 29, 2026 through June 1, 2026. On the morning of May 30, I attempted to make coffee in my room, only to discover that the coffee maker was not working. Before leaving for the day, I stopped by the front desk and informed the staff of the problem. I explained that I had been inconvenienced by having to purchase coffee from Starbucks instead of using the in-room coffee maker. There were two employees at the front desk, and one of them assured...
Monica