Michelle, thank you for your review. I am so happy to hear that you enjoyed your clean accommodations, comfy beds and amazing service from our staff. We would love to welcome you back next time your travels bring you to beautiful Hershey PA !

Candice,Thank you so much for your review and feedback regarding your stay with us! We love the staff shoutouts and will be sure to let them know!! We hope you think of us in the future when your travels bring you back to Hershey PA!

Thank you Elizabeth for your review and feedback regarding our location! We are just minutes away from all Hershey has to offer! We hope you visit us again soon.

Destiny, Thank you for your review and feedback. We hope you enjoyed your stay and we look forward to hosting you again soon!

Stefanie, Thank you for your review and feedback. The rooms aren't huge, and this was there plan. The idea was to get you out of your room, visit and enjoy our large lobby and enjoy all Hershey has to offer. We understand not all guests enjoy this but not to worry, there are 22 Hilton brands to choose from! We hope you enjoyed your stay otherwise and we look forward to hosting you again soon!

Rachel, Thank you for your review and feedback. We are so glad you enjoyed your clean accommodations and received amazing service from our staff. We hope you visit us again soon!

Thank you Carol for your 5/5 review! We are so glad you enjoyed your stay and we hope you visit us again the next time your travels bring you to Hershey PA!

Amy, Thank you for your review! We are so happy to hear your stay was exceptional! We hope you visit us again soon!

Thank you for your review. I am sorry to hear that the AC kept you up, I will let our management team know about this so we can ensure this does not happen in the future.

Thank you for your review! We appreciate the time you put in to leaving your feedback and recommendation to our future guests! We are so pleased you had a great experience with us, enjoyed the location, and the service you received during your stay. We hope you come visit us again soon!

Thanks Erika for your review! We hope you enjoyed your stay with us and would love to host you again soon!

Thank you for your review! We hope you visit us again soon!

Thank you for your review! I hope you come visit us again soon!

Thank you for your review! I am so happy to hear that the hotel staff took good care of you while dealing with this inconvenience. Visit again soon!

Thank you for your review Linda! We hope you visit us again soon!

Thank you for your review on your recent stay with us. We are pleased to hear you enjoyed the staff, service and cleanliness you experienced during your visit. Please think of us the next time your travels bring you to Hershey PA!

Thank you for your review! We hope you enjoyed your stay. Please think of us the next time your travels bring you to Hershey PA!

Thank you for your review! I am so glad to hear you enjoyed the location, clean and crisp rooms, our modern and minimalistic design, and all our amenities. We hope you had a wonderful stay with us and would love to host you again in the future!

Thank you for your review and feedback. I am so glad to hear that you always have a great experience with us and you enjoy the staff, clean accommodatinos, and amenities. Thank you for being loyal to our TRU and we can't wait to host you again soon!

Thank you for your review! We are so glad you had a great stay with us and look forward to hosting you again soon!

Thank you for your review. The Tru by Hilton brand is one of the newest in the Hilton Portfolio and offers a more modernized style of accommodations. Its minimal yet meaningful, all TRU hotels are built with stand up showers vs a bath tub, it eliminates closet space and drawers, but offering alternatives for storage throughout the room, replacing bottles of shampoo/soaps with bulk dispensers, etc. The Tru rooms are built smaller as we recommend spending your time out visiting Hershey or spend time in our very unique lobby space to relax, work, play and chew. We hope you visit us again in the future!

Thanks for your review. What could we have done better to make sure we got a 5/5?We hope we are able to make it right for your on your next stay with us in Hershey PA!

Patricia, Thank you for your review! We are so glad your boys enjoyed our hotel ammenities and breakfast! Think of us in the future when your travels bring you to Hershey PA!

Thanks Alex for your review! We are so happy to hear you enjoyed your stay and we hope to host you again soon.

Thank you Joshua for your review. We thank you for your time and we hope to host you again soon!

Thank you Diana for your review. We are so glad you enjoyed your stay and we hope you visit us again soon.

Thank you for your review and we hope you enjoyed your stay with us!

Thank you for your review and feedback about your customer service experience during your stay! We hope you visit us again soon.

Thanks Kathryn for your review! We hope to welcome you again soon.

Thank you for your feedback Prachi.You are right! The Tru by Hilton brand is one of the newest in the Hilton Portfolio and offers a more modernized style of accommodations - eliminating closet space and drawers, but offering alternatives for storage throughout the room, replacing bottles of shampoo/soaps with bulk dispensers, etc. Its minimal and clever design allows you a unique space to relax, work, play and chew. Your feedback goes a long way in ensuring we can enhance the experience of all of our guests at the hotel. While we know that the TRU is not for everyone, Hiltons portfolio has over 20 brands for you to choose from to fit your specific needs!

Thank you for your review and we hope you enjoyed your stay and would love to host you again soon!

Thank you for your review! We hope you enjoyed your stay and wish you back with us soon!

Thank you for your 5/5 review Liliya! We are so glad you chose us for your hotel accommodations and would love to welcome you back again soon.

Lisa,Thank you for your review, we are so glad to hear you had a great stay and we would love to host you again soon!

Thank you for your review! We hope you enjoyed your stay and we would love to host you again soon!

Thank you for your review! We are glad you had a wonderful time with us and we hope to host you again soon!

Thank you for your review! We are so glad you enjoyed your stay with us.

Ollie,Thanks for your review! We hope you visit us again soon.

Thank you for your 5.0 review on your recent stay with us! We love hearing about our cleanliness and well kept hotel and that you received amazing service from our staff!We hope you come back to see us again soon.

Thank you for your 5.0 review and feedback! We apprectiate you taking the time to let us know how we did! We hope to welcome you again soon.

Robert,Thank you very much for taking time to leave feedback regarding your stay. Guest satisfaction is our #1 priority and I am so sorry it seems that we have missed the mark on your stay. We will be reviewing the weekend and ensuring we get to the bottom of this. I know there were teams in house and as much as we try to contain them, it's sometimes harder than said. We truly would love the opportunity to make this right for you in hopes that we may earn your trust to stay with us again on your next visit to Hershey. Please reach out to the hotel management team if you would like to discuss your stay more.

Dianna,Thank you for your review and feedback regarding your stay. We are so happy to hear your family enjoyed the property and staff service during your visit. We hope to host you again soon!

James,Thank you for your review! I hope you enjoyed your stay and we hope to host you again soon!

Thank you for your recent stay

Thank you for recent stay

Thank you for recent stay

Rachel- Thank you for your review and feedback. We cannot wait to host you on your next trip to Hershey!

Joanne- Thank you for your review and feedback regarding your recent stay! I absolutely love to hear that you recieved amazing service from our staff, our free hot breakfast and 24 hour coffee. I apologize for any noise disturbances you experienced during your stay and I can understand your frusteration while trying to get a good nights sleep. We hope you consider staying again in the future!

Thank you so much for writing a review about your recent stay with us. We're happy to hear that you enjoyed your stay. Our team takes pride in making sure each and every guest has a memorable stay. We're sorry to hear that you had issues with the pool. We actually don't have a chlorinated pool here. The pool is a heated Salt water pool. Is it possible that the suit had a reaction to the salt water? WiFi is free for all Hilton Honors members at all Hilton hotels and joining Hilton Honors is completely free! I personally love utilizing the digital key as I always forget my key in the room when I take my daughter to the pool but never remember until I'm standing outside my door after a swim. We're glad that you and your family were able to enjoy the variety of games that we have in the lobby! I love watching how excited everyone gets for the foosball tables! Can't wait to see you again the next time you're in town!