Find hotels near Holy Cross Roman Catholic Church, New York from ₩176,421

"Beds are terrible "

"I booked the junior suite with the large balcony on the second floor & the property staff put me in a much smaller room on the third floor. When they were told of their mistake, they told me to contact Expedia for any issues, concerns, or refunds. When i asked for a receipt that reflected the room in which i had to stay, they told me the receipt will look like the one i received from my booking, even though i never stayed in that room. Their towels & washrags were heavily stained. When house keeping was told, they brought new towels that were still stained. The mirror in the bathroom was broken & swinging loose. Now the property staff are trying to give me the run around on my receipt, telling me they have to make a receipt & that I’ll get it via email within 24hrs. I told them i need that reflected in writing because i have no guarantee that that email will be sent. They told me once again they need to contact their manager. "

"Liked the location of the hotel, convenient, safe, quiet. The room feels comfortable, of good size, especially the bathroom. Gym is big with plenty equipments, runners, bikes, climbers,etc. Staff are very friendly and helpful. "

"Room was nothing special. Small. Beds were not great quality. Made so much noise every time you turned your body. Bathroom door did not lock. Looked like a closet. Hotel reeked of pot inside and outside. The receptionist was talking on the phone while checking me in. Not friendly. Breakfast had enough tables, but not enough chairs. Ate standing up. Food was decent for continental breakfast. "

"The staff is very friendly and although Broadway is a little rough around the edges if has many convenient shops and restaurants and close to a subway stop. It would be nice to have a decaf option in the lobby and the TVs in the rooms didn't always function the best, but I will come back."

"The property was nice and clean. A few little problems, which I guess can't really be changed the bathroom is really small, thight shower. There's no parking on site. There's one close by, but it cost $60+ per day, so don't bring a car with you. The staffs were really nice and friendly. Didn't make it to breakfast, so can't say anything about that. "

"Staff was able to accommodate with parking at our late arrival. Place was perfect for pre cruise and near the subway to visit NYC."

"The room is exceptionally clean and the staff are very professional. I have truly enjoyed my stay here."

"My room was very run-down, and the cleanliness of the bathroom and bed sheets was lacking. I have pictures to prove this. Additionally, the "washcloths" in the bathroom was microfiber; one that you would use to dust NOT to clean your body. It was dingy and I obviously did not use it. This experience was very disappointing. "