Thank you Jihwan for taking the time to leave us this feedback. Due to Covid-19, and to reduce the amount of contact, rooms are only cleaned every 3 days and on the day of checkout. Any linens or towels can be sent up to your room daily, you just need to request it at the front desk.

Dear Marcus,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the temperature in your room. We will investigate the issue with the climate control to ensure it is functioning properly for future guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more comfortable stay.

Dear Deborah: Thank you for taking the time to give us your feedback, we are happy to hear that the employees are excellent, and yes we will be renovation this coming June,, Thanks you for your business

Dear Luis: Just wanted to say thank you very much for you ratings, we really do appreciate you and your business

Dear Victor: I notice that you rate us 1 out 5 but no feedback, if there were an issues we would love to know about it.. Anyways thank you for staying with us

Dear Tammy; Thank you for your rating, although u did not leave any feedback, we do appreciate you and you business

Dear Diane: Thank you very much for your feedback, we are very glad to hear that hotel stay was comfortable, we are also sorry that you did not have much dining options due to late arrival, but hopefully for future stays thing might be different

Dear Julian: Thank you very much

Dear Brooke: Thank you for your rating, although you did not leave a feedback, we very appreciate you.

Dear Bonnieva: Thank you for your rating even though you did not leave a message we appreciate you.

Dear Mario; Thank you very much for your rating, we are happy to hear that the hotel was clean, we appreciate you and your business.

Dear Jennifer: Thank you very much for your rating, we are glad to hear that the the shuttle service was gresr, as well as the location. we hope to see you soon again

Dear Jonathan: We wanted to thank you very much for your rating, yes we are renovating our pool and gymfor a better look, and yes we an alarm issues that sounded about 3 times and for that we do apologized, but hopefully you will give us another chance should you be in town

Dear David: Thank you very much for your rating, we appreciate you and your business.

Dear Vishal: Thank you for your rating, although you did not leave a feedback we appreciate you

Dear ShellyAnn: Thank you very much for you rating, we do appreciate you and your business

Dear Elizabeth: Thank you very much for your feeback we appreciate you taking the time to let us know of the issues you have encountered, we will definitely address these and find what was the problem, and we do apoligized for the inconvenience. We do hope to see you again should you be in town

Juan Carlos:Thank you very much for your feeback, we appreciate you taking the time to advised of the service provided, that it was unfriendly we will definitely have this address refarding team members,

Dear Omar: Thank you very much for your feedback, we appreciate you and your business and thanking you for staying with us

Dear David: Just wanted to say thank you for your rating, although you did not leave a message we appreciate you and your business

Dear Linda: Thank you very much for your feedback, we are very sorry to hear that your check in was not pleasant, we will definitely investigate that and will have a discussion.

Dear Candice: Thank you for your feedback, your feedback will be pass on to management.

Dear Bill: Thank you very much for your rating, we see that you mention about pricing as well as open drinks, we are sorry about that, which can replace if brought to our attention.. you feedback will be address to management regarding cost of sandwick. have a great a day.

Dear Xavier: Thank you very much for your rating, we appreciate you and your business. hope to see you soon again

Dear Shizuka: Thank you very much for your rating, we appreciate you and your business. although you did not leave a comment regarding the low score we appreciate you

Dear James: Thank you for your feedback, we appreciate your business, and hope to see you again should you be in town

Dear Sherief: Thank you very much for your feedback, we are sorry to hear that you shower did not drain properly, but your feedback is very important to us, we will definitely brought this up to the proper department

Dear Aysha: Thank you very much for your feedback, we appreciate you taking the to let us know that hotel was clean, as well it was very quiet, in regards to the pool it will be opening, as well as renovation is coming.

Dear Gustavo: Thank you for your rating,, have a great day

Dear Caroline: Thank you very much for your feedback, we are happy to hear that the hotel has everything that you needed, we do hope to see you again shoulf you be in the miami area agai.

Dear Charles: Thank you very much for your feedback, we are very glad to hear that the property was great, as well as quiet hallways, we appreciate you and hope to see you soon should you be in Miami.

Dear Nicolas: Thank you very much for your feedback. we appreciate you and tanking you for giveiving us the opportunity.

Dear Rodney: Thank you very much for your rating, although you did not leave review we appreciate you very much.

Dear James:Thank you for taking the time to leave your feedback, we are sorry that we did not meet your expections, none the less your feedback regarding dining options will be advised to management.

Dear Liliana: Thank you very much for your rating, although you did not leave a feedack we appreciate your business

Dear Katarzyna: We thank you for your ratings, although you did not leave a feedback we appreciate you for your business

Dear Dwayne: Thank you very much for your feedback, we appreciate you giving us the opportunity by staying with us, we do hope to see you again should you be in town again.

Dear Michelle: Thank you for your rating, we just wanted to let you know we appreciate you and your business

Dear Natasha: Thank you very much for your feedback, we are happy to hear that you love the hotel, as well as the location, we do hope to see you soon again

Dear Brian: Thank you for taking the time to give us your feedack, we are sorry to hear that your room was given to another guest, please know that its not our intention, and at times the untinkkable happens, and for that we are so sorry.

Dear Omar: Thank you for your feedback, we appreciate you and hoping to see you soon again, should you be in trhe miami area

Dear Deobrah: Thank you for taking the time to give us your feedback, we are please to hear that the front desk team was great, and your room was comfortable. as for bathroom amenities not sure if it will ever returned, but can be brought up to upper management.

Dear Patricia: Thank you for taking the time to give us your feedback, we are happy to hear that it was convenient for you at yoour disposal, as well as it was easy access to MIA.. hope to see you soon again in the near future

Dear Michel: Thank you very much for your feedback we are very happy to hear that the hotel was nice for your convenient, we do hope to see you soon again in the near future.

Dear Darin: Thank you for taking the time to give us your feedback, we are really sorry that you did not received the upgrade due to heavy business demands, but hopefully next time we will be able to fulfill your request.

Dear Tammy: Thank you for taking the time to give us your feedback, we are happy to hear that your stay was wonderful, so we are looking fordward to see you soon in the near future

Dear Tammy Thank you for your feedback. we see that you mentioned when booking this peoperty it said complimentary breakfast' unfortunately our hotel does not offered a complimentary, it might have been another property you look at. sorry about

Dear Jefferson: Thank you for your rating, although you did not leave a review we appreciate you for staying with us

Dear German: Thank you very much for your feedback we do appreciate you for staying with us, hope to see you soo in the near future

Dear Kimberly; Thank you very much for your feedback, we appreciate you taking the time to let us know about breakfast plus dinner, hopefully might be different next time. thank you.