레스토랑

레지던스 인 바이 메리어트 로스앤젤레스 레돈도 비치 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 471개" "
평점 8 - 좋아요. 1000개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 131개" "
평점 4 - 별로예요. 1000개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 85개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Youngkyeong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Jae Song

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Hyunyou

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
개인적으로 몇 년전 부터, 꾸준히 이용하고 있음. 이번 방문이 5~6번째. 약간 아쉬운 점은 세탁실이나 키친 등, 시설들이 약간씩 노후화 되고 있다는 점. 그래도 전반적인 서비스, 시설, 위치 등등 만족스러움. 위치는 약간 이견이 있을 수는 있으나, 공항과 멀지 않고, 해변과도 접근성이 (물론 도보로는 아님) 좋은 편. 잘 알려져 있지는 않으나 괜찮은 위치라고 생각함. 주변이 약간 낙후된 감은 있으나 자동차로 10분 거리에 메이저 쇼핑몰들과 함께 일반적인 혹은 약간 높은 수준의 레스토랑들이 있고, COSTCO, 트레이더스 조, 홀푸즈 마켓, BevMo, 인앤아웃 등 다양한 옵션이 있어서 키친 시설을 활용하기 좋음.
2019년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2020년 1월 23일
Thank you for your feedback. We appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여기 참 좋아!
커다란 냉장고가 마음에 든다. 주차 비용은 예상치 못한 공격이었다.
2019년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2019년 9월 9일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Hyunyou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋음
4번 정도 머물렀습니다. Residence inn 중에서 시설이 좋은 편에 속합니다. 다만 세탁시설 등, 처음에 비해 낡아가는 시설들이 보이네요.
2019년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2019년 9월 9일
Thank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

kidon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2019년 5월 18일
Thank you for staying with us.

10/10 - 훌륭해요

Elias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Elias, We are thrilled you had an excellent stay at Residence Inn Los Angeles Redondo Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Elias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and perfect for a family
2024년 5월에 7박 숙박함

6/10 - 괜찮아요

Fidelmar 님, Modesto

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 12일
Dear Fidelmar, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Kindly,Galen M.General Manager

10/10 - 훌륭해요

Jacqueline

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 7 nights at this location. It was very convenient for what we planned to do on our trip. The place, the staff, and their accommodation were exceptional. We would choose to stay here again on our next trip back in California.
2024년 5월에 7박 숙박함
답변 제공: General Manager 님, 2024년 5월 11일
Dear Jacqueline, Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your generous comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our comfortable accommodations, prime location, and the excellent service provided by our associates. It was our pleasure hosting you, and we look forward to welcoming you again whenever your travels bring you back to Los Angeles.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Danish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and near and clean hotel and room, very friendly and helpful all staff. Highly recommend.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Windy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and staff are very helpful … great breakfast selection
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 9일
Dear Windy, Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your generous comments. We are pleased to know that we exceeded all of your expectations and that you loved our refreshing accommodations. We are also glad that you enjoyed our delicious breakfast as well as the excellent service provided by our staff. It was our pleasure having you as our guest, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Karla, Thank you for being our guest at Residence Inn Los Angeles Redondo Beach. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Gina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Freeway very close but really no noise from it…windows doubled and didn’t open. Close to some good food but not much to look at out and about until driving to Manhattan beach…then the walking trail was superior
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Ahmed

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the place is really really good. I didn’t like the 300$ deposit, I’ve never paid that amount in any place around the world but the staff claimed this is the rules in the state of California, other than that. All is good and highly recommend it
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Ahmed, Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your kind feedback. We are pleased to know that your overall stay was enjoyable. However, we regret your disappointment with the incidental hold policy, and we will share your comments with the appropriate individuals. We appreciate your positive rating, and we look forward to welcoming you again soon.Kindly, Galen M. General Manager

6/10 - 괜찮아요

daniel j

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheryl was great but we encountered several issues during our stay at the Marriott Residence Inn. Firstly, the staff was unresponsive to our needs and complaints. The hot tub was functioning, but not producing hot water which was disappointing. Additionally, the loud noises from neighbors throughout the night were bothersome, and despite our complaints, the issue was not addressed promptly. The blackout curtains in our room were also broken and remained unfixed even after we brought it up on the first day. Overall, due to these experiences, I would prefer to stay at a different hotel the next time I visit the area.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Daniel, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with your room, and we will share your comments appropriately. We also apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We also regret that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Kindly, Galen M. General Manager

2/10 - 너무 별로예요

maria corazon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid more than 200 dollars for nothing ! Service is not good , not worth it.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Ms. Corazon, Thank you for choosing our hotel for your recent stay. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future.Kindly, Galen M. General Manager

4/10 - 별로예요

Esther

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The property was OK except I had to change my room because there were roaches in my room more than one there
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Esther, Thank you for being our guest and for your constructive feedback. We apologize for the unpleasant experience you had with your previous room. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Kindly, Galen M. General Manager

10/10 - 훌륭해요

DIPTI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was very clean and in a convenient location. Prices were decent and breakfast options met my expectations.
2024년 4월에 7박 숙박함
답변 제공: Eric Romero 님, 2024년 5월 7일
Dear DIPTI, Thank you for taking the time to share feedback of your most recent stay at the Element Anaheim Resort Convention Center. We are glad that you enjoyed your stay and proximity as well as our delicious breakfast served by our amazing team! We look forward to welcoming you back when your travels may permit.

10/10 - 훌륭해요

Iram

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and service were really good. Breakfast was fresh and full of options. Kids loved the pool area with hot tub. Overall I really enjoyed my stay there. We stayed for a week and will definitely recommend this hotel to stay in.
2024년 4월에 6박 숙박함
답변 제공: Eric Romero 님, 2024년 5월 7일
Dear Iram, Thank you for taking the time to share feedback of your most recent stay at the Element Anaheim Resort Convention Center. We are so glad that you were able to call our hotel home away from home! We look forward to being of further service if your travels may bring you back to the area.

10/10 - 훌륭해요

Nico

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super helpful and friendly!
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Nico, Thank you for acknowledging our outstanding service at Residence Inn Los Angeles Redondo Beach. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. We hope to see you again soon.Kindly,Galen M.,General Manager

10/10 - 훌륭해요

Joshua

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super friendly and welcoming. Room was big and comfortable.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Sravan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Sravan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you liked your stay. It was our pleasure hosting you at Residence Inn Los Angeles Redondo Beach; we hope to see you again soon.Kindly,Galen M.General Manager

8/10 - 좋아요

Grace 님, Prince Albert

좋아요: 청결 상태, 직원 및 서비스
Hotel was nice.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Grace, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Katiria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Eric R. 님, 2024년 4월 18일
Dear Katiria, Thank you for sharing your experience at the Residence Inn by Marriott Redondo Beach. We are glad you enjoyed your stay and look forward to being of service in the future if your travels may permit.

8/10 - 좋아요

Libia

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Estuve 11 dias y el desayuno no fue variado, sustancioso pero lo mismo. Y no importó que la limpieza en la habitación fuera cada segundo día, lo que no me gustó es que solo hacen la cama y cambian toallas. No limpian la habitación, no lava el baño, no aspiran. Eso fue decepcionante.
2024년 4월에 10박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Libia, Thank you for taking the time to tell us about your stay with us at Residence Inn Los Angeles Redondo Beach. We regret your dissatisfying breakfast experience. Your comments will be discussed with our food and beverage team to see where enhancements can be made in our offerings. Furthermore, we are sorry for the unsatisfactory housekeeping service you received during your time with us. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We are grateful for your feedback as ot helps us improve, and we hope you will give us another chance to make a better impression. Kindly, Galen M.,General Manager

10/10 - 훌륭해요

Reyna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is very close to the beach without the party crowds, the staff was great and the property is well taken care of.
2024년 4월에 1박 숙박함
답변 제공: Eric R. 님, 2024년 4월 15일
Dear valued guest, Thank you for taking the time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay at the Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back when you travels may permit.

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I left a pair of brand new baby shoes in the room, and the staff stole the shoes and said there were nothing in the room when I went back to grab them
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Michelle, Thank you for being our guest and for your constructive comments. We truly regret to hear about baby shoes that were misplaced during your travels. If lost items are found in the hotel, our staff is dependable and well-trained in the proper procedures to follow. We continuously strive to maintain a secure environment for all guests and their belongings, with protocols in place for managing and safeguarding property within our premises. We value your feedback as it plays an essential role in our ongoing efforts to enhance our guest experience. Thank you again for staying with us, and we hope you will revisit the next time you are in our area.Kindly, Galen M. General Manager

8/10 - 좋아요

Miguel Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Mr. Angel, Thank you for the generous rating of Residence Inn Los Angeles Redondo Beach. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our city.Kindly, Galen M.,General Manager

10/10 - 훌륭해요

Cristal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 5박 숙박함
답변 제공: Eric R. 님, 2024년 4월 15일
Dear valued guest, Thank you for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your stay, we will ensure to share your feedback with our team.

8/10 - 좋아요

Suzanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. It’s really nice to have a full kitchen and sitting room. Feels much more like an apartment then a hotel room.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Suzanne, Thank you for choosing Residence Inn Los Angeles Redondo Beach and for your kind feedback. We are pleased to know that you loved our beautiful property as well as our comfortable accommodations with a well-equipped kitchenette. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Noemie

2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Noemie, We are pleased to receive your generous rating for Residence Inn Los Angeles Redondo Beach. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Samantha Austin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every person at the front desk was nice and very helpful. Very easy check in and out, breakfast was definitely on the better end and staff was very thorough in keeping people safe and making sure we were comfortable. Rooms are massive for a hotel with a full kitchen. Would definitely return.
2024년 4월에 3박 숙박함
답변 제공: Eric R. 님, 2024년 4월 10일
Dear Samantha, Thank you for taking the time to share feedback of your most recent stay. We are so glad to hear that our amazing staff was able to ensure that you were able to absolutely enjoy your stay with us. I will ensure to share your feedback with our staff as we always look to provide true hospitality to our most valued guest such as yourself.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service.
2024년 3월에 6박 숙박함
답변 제공: Eric R. 님, 2024년 4월 8일
Dear Matthew, Thank you for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your stay and will ensure to share to our staff of your experience with our amazing staff.

10/10 - 훌륭해요

Virenderjit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is 10 mins drive from very nice beach. Gas and food places are also close by.
2024년 4월에 2박 숙박함
답변 제공: Eric R. 님, 2024년 4월 8일
Dear Virenderjit, Thank you for taking the time to share feedback of your most recent stay. We are glad that you were able to enjoy your stay and also our local area stores and shops. We look forward to welcoming you back again when your travels may bring you back to the hotel.

6/10 - 괜찮아요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great except when the fire alarm went off.
2024년 4월에 2박 숙박함
답변 제공: Eric R. 님, 2024년 4월 8일
Dear Cody, Thank you very much for taking the time to share feedback of your most recent stay. We apologize about any inconveniences due to fire alarm going off. Although we know that it may be an inconvenience we take safety and well being of our guest very seriously, although alarms were set off due to smoke our system is developed to protect each and every guest. If we may be of any assistance now or in the future please let me know.

10/10 - 훌륭해요

Ying

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed very nice breakfast and location
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Ying, Thank you for choosing Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. We are pleased to know that we exceeded all of your expectations and that you loved our convenient location. We are also glad that you enjoyed our delicious breakfast provided at our in-house restaurant. We appreciate your business, and we look forward to welcoming you back soon.Kindly, Galen M. General Manager

8/10 - 좋아요

Carla 님, Winnipeg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was great and convenient. Staff were friendly & accommodating!
2024년 3월에 2박 숙박함
답변 제공: Eric R. 님, 2024년 4월 4일
Dear Carla, Thank you for taking the time to share feedback of your most recent stay. We are glad that everyone on staff was able to be friendly and accommodating as we strive for that to be our overall goal. We hope to see you soon when your travels may permit your return to the area.

10/10 - 훌륭해요

Keyana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean property
2024년 3월에 4박 숙박함
답변 제공: Eric R. 님, 2024년 4월 2일
Dear Keyana, Thank you so much for taking the time to share feedback of your most recent stay. We are glad that you enjoyed your most recent stay at the Residence Inn by Marriott Los Angeles Redondo Beach. We look forward to welcoming you back to the area when your travels may permit.

2/10 - 너무 별로예요

Ebony

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Ebony, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Kindly,Galen M.General Manager

10/10 - 훌륭해요

FEDERICO

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Large rooms. Convenient location next to freeway. Wonderful breakfast. Pool is a bit too cold though. Parking is expensive for no reason.
2024년 3월에 7박 숙박함
답변 제공: Eric R. 님, 2024년 4월 2일
Dear Omar, Thank you for taking the time to share feedback of your most recent stay. I will ensure to share your feedback with our staff and celebrate all of our amazing teams effort during your stay. We look forward to welcoming you back when your travels may bring you back to the area.

8/10 - 좋아요

Vonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Vonda, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Jesus, We are thrilled you had an excellent stay at Residence Inn Los Angeles Redondo Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kindly, Galen M. General Manager

2/10 - 너무 별로예요

Lilly

좋아요: 숙박 시설 상태 및 시설
Super loud all night, bedding was dirty
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Lilly, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with our housekeeping service in your room. We will share your comments with the appropriate individuals to ensure this is not repeated. We also apologize for the noise concerns you had during your recent visit. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. Please know our front desk is staffed around the clock to make you as comfortable as possible. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Kindly, Galen M. General Manager

2/10 - 너무 별로예요

Quyen 님, Escondido

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Quyen, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Kindly, Galen M. General Manager

8/10 - 좋아요

Mirza

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Mirza, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Residence Inn Los Angeles Redondo Beach. We look forward to welcoming you back on your next visit.Kindly, Galen M. General Manager

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second stay here and we were as happy as the first time. Clean, spacious rooms and a friendly, helpful staff. Great breakfast, too. There is a $20 per night parking fee but there are plenty of spots.
2024년 3월에 1박 숙박함
답변 제공: Eric R. 님, 2024년 3월 18일
Dear Nancy, Thank you for taking the time to share feedback of your most recent stay. We are so glad you had an amazing stay previously and most recently. We look to being of further assistance when your travels may bring you back to the area.

10/10 - 훌륭해요

Monica

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Monica, We are happy you chose Residence Inn Los Angeles Redondo Beach for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kindly, Galen M. General Manager