2/10
Candlewood Suites โ Stafford (11230 Southwest Fwy, Houston, TX)
Stay: Friday noon โ Monday morning (3 nights)
โข No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs โ and itโs a good thing, because I had already spotted roaches in my room earlier.
โข Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk ladyโs response was baffling: she acknowledged the stain but actually asked if I โstill wanted to keep itโ on the bed. Of course I didnโt! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadnโt been properly cleaned.
By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
David
2025๋
3์์ 3๋ฐ ์๋ฐํจ