When I got there, the Hilton System was down nationally.
Since I booked on a 3rd party site, Expedia, I couldn’t see my reservation on the Hilton Honors site. People who reserved at Hilton could see their Room # and were given rooms.
It was frustrating after a long day of work and then driving…and I was hungry.
Then I booked at the Marriott AC which was much more expensive, but lovely.
The manager at the Hilton Hampton promised me to cancel the reservation so I would not be charged.
I wish I had a confirmation from them or from you, Expedia, that I am not being charged for the stay at the Hilton Hampton!!!
Can you do that????