Find Hotels near Isla Mujeres Airport (ISJ)

"I recommend that you don’t try to visit this all inclusive resort as not everything was all inclusive even for the ELITE Guests. Expedia definitely upload some false information about this resort. The dining restaurants was extremely hard to book with no options to sit down and eat if you can’t find any booking for the restaurants as the buffet is only opened for breakfast and other 3 restaurants are also only opened for lunch. So if you miss out on the booking, you have no other options to eat with your friends or family other than room services. I had a terrible experiences in this resort. Under staffed. Staffs are unhelpful. Most staffs weren’t fully trained. This resort was definitely small. I was able to walk one end to the next week within 5-10 minutes. Overall , I think this resort is definitely not worth the money. "

"Everything was amazing! "

"First off I didn’t see a single bug the entire stay, Even extended my trip a day. If you do extend please go down to re-register your bracelet as no one told me and I was locked out. Schedule the spa with the activities people instead of at the spa because it’s cheaper. The maps are intimidating but just walk around or take the golf carts to go where you want to go. Do the karaoke. Dorado was delicious. My room was great except there was no hand soap when I arrived. Staff was amazing. My concierge could’ve been more responsive but You get your moneys worth with this place. I’ll definitely be back soon!"

"I really enjoyed the nightly entertainment, everything was amazing. I will come again. The only bad thing was the steak house steak, not good"

"Nice pools and nice beach area"

"This hotel is good in general. There are a few things to mention. The good: Beautiful landscape and gardens, everywhere you look is green and flowering. The rooms are big and modern looking. The pools are delicious, I am not sure but I think they are heated. The staff is very friendly and polite. The thing that most impressed me was the quality of the night shows. They are very elaborated to be a hotel, the costumes, the dancers, the equipment, the facility (they have a climatized theater), it was all wow. Things I wish were different: the food was mostly good, but not great, some desserts I couldn’t even finish them, the Mexican food was great though. We could not get a reservation for the seafood and japanese restaurant so I can’t say anything about them. Also, the bathrooms would benefit from ventilation fans or some sort of odor extractors. The bathrooms in the buffet smell terrible all the time, same in the rooms: if you do number 2, the smell will stay there for hours. I advise to pack “before you go”. The drinks were also kind of soft. But we had a great time in general to be honest."

"Great resort! Food was fantastic, drinks were premium, and facilities were spotless. The staff was incredibly helpful and friendly. Truly felt like a luxurious experience. Only complaint was the lack of entertainment at night. We were there with our 3 year old so wasn't that big of an issue, but would have expected better entertainment options."

"Everything was perfect"

"We have stayed at several Excellence resorts, this one i thought was going to be a standout and it wasn't. Food was alright, about the same as the others maybe a tad better. The drinks were good but i ran out often. The Honeymoon suite was the best part of our stay, it was a beautiful room and rooftop. If you have been to one Excellence you've seen them all. Not bad for price but but we will probably stick with Garza Blancas for our future Mexico trips. This resort is a 7.5"