โStaff made us very welcome and the shuttle service was excellent. The dining at the hotel was a very special experience (our first). An excellent choice.โ
โLe Ryokan est superbe. Le personnel trรจs serviable et accueillant.les bains trรจs agrรฉables. Exactement ce que nous รฉtions venus chercher et mรชme plus encore โ
โThe hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...
โLocation is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10amโ
โImpeccably clean, nice hot onsen, super helpful front desk. Cozy comfy beds. We donโt try the food but we will next time because it smelled delicious. *expedia site is WRONG - itโs not a 3 minute walk to ski resort - Itโs a 30 min drive.โ
โGood location. Close to train and bus station and convenience store.
Good breakfast, Huge and clean room, and reasonable price.
Facilities(incl. hot spring) were somewhat old need to repair or change.
Wi-fi was suck.โ
โStaff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course.โ
