Find hotels near Kawagoe Castle, Kawagoe from ₩65,305

"Avoid this hotel if you are looking for a "premium" experience. I splurged on a stay at Keio Plaza because the photos on Expedia showed updated rooms and promised down comforters. What we actually got was a room stuck in the 1980s—complete with pink bathroom fixtures (sink and tub) and a thin, "Motel 6" style polyester blanket. The mattresses were the worst part: barely 6 inches thick and looked like old-fashioned (coil style), were rock-hard and extremely uncomfortable. When I complained, the manager was useless. He actually sent me to a second room just to "prove" that they were all the same instead of trying to help. I had to spend two hours arguing and eventually brought my blanket down to the lobby as proof of one of their misleading advertisements as it wasn't a down comforter. Only after this exhaustion did he move us to an updated room. His service was unprofessional, and the room quality is a total gamble. Do not trust their room photos. The rest of the hotel: lobby, entrance and restaurants are beautiful. Some of their rooms not so much."

"Room was small but it was nice and modern"

"N/A"

"Better than expected "

"Overall, this place was amazing. I am so happy I selected it with the amount of places to stay in Tokyo, it can be extremely overwhelming. But, this place was great, breakfast buffet, absolutely delicious with a lot of options. Something I enjoyed doing every morning was trying the different options they had out. Location- great! Right across the street from a wonderful and peaceful park, which was lovely. One thing I would wish for was simply more space in my hotel room. I expected it to be small, based ok the other reviews, but wow, definitely a very tight squeeze, even for a solo traveler for myself. But, everything else made up for it, in my opinion, just a heads up for anyone else traveling, the rooms are TINY and maybe pack lighter than usual if possible."

"Very friendly staff and amazing location "

"clean and quiet room - very close to the station"

"Awesome location, but the hotel was very dirty and seemed lacking maintenance like I did not expect it to be look in such rough shape considering it has such a high rating in Expedia. But the staff was fantastic"

"Not so clean room"