Find hotels in Kentwood, Grand Rapids

"Very basic. Bar and restaurant didn’t open until 5 pm. Bummer!! Not stated on hotel information. Waterslide in pool was non-operational. We did not receive enough toilet paper nor towels. Outlets didn’t work. Doors swelled in the frames; you had to heave your whole weight against them to get them open. Staff seemed nice. "

"Excellent"

"A/C perfect, clean room"

" ."

"This is one of our favorite places to stay and we were so pleased with everything once again! We were comfortable, relaxed and welcomed like we were best friends!"

" In the lobby , it wasn’t family friendly. There were some people in the lobby playing pool, not properly and more people came in from their group. They smelled of pot and a lot of swearing. They were there for hours and we were hoping to be able to play some board games and play pool but we were not able to because of the large group of inconsiderate people. The room was very clean and the beds were comfortable. The shampoo, conditioner, body wash, hand soap and lotion were very lovely. If we were to come back I wouldn’t want to be on the 3rd floor, it sounded like someone was stomping above us all night long. The breakfast in the morning was delicious. "

"The staff couldn’t seem to be bothered. The pool was out for weeks and a busload of kids were checking in. No one was told that the pool was out prior to booking the rooms. The breakfast spread was gone by 9 although they didn’t end breakfast until 10. The hotel was full of kids who didn’t get anything. I went to the front desk, she told me to find the breakfast person who was no where to be found. I had to go into a back room to find the staff member on her phone. I said the coffee and creamer was out as well as the food. She said that breakfast stuff takes to long to cook so there wouldn’t be any more food placed out there. I said you have a room full of teenagers waiting for breakfast, she shrugged her shoulders. I wasn’t even with the kids. Poor management. I wouldn’t go back when there are many other "

"The building is on the older side but very clean. Staff was super friendly and helpful. Good location!"

"Yes"