로프트 (THE ASCEND) | 객실 내 금고, 암막 커튼, 무료 WiFi, 침대 시트

MOV 호텔 쿠알라룸푸르 여행 후기

4 out of 5
MOV 호텔 쿠알라룸푸르
43 Jalan Berangan, Kuala Lumpur

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 372개 이용 후기 중 165개" "
평점 8 - 좋아요. 372개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 372개 이용 후기 중 49개" "
평점 4 - 별로예요. 372개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 372개 이용 후기 중 9개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

YONG DAE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시내에 위치해서 근처 쇼핑과 야시장을 걸어서 갈수 있는 장점. 객실도 비교적 깨끗한 편이었음
2023년 1월에 1박 숙박함
답변 제공: Shahrizan Sutri 님, 2023년 3월 8일
Hello Yong Dae,Greetings from MOV Hotel Kuala Lumpur. Thank you for choosing our hotel during your recent trip to the city and for taking the time to share your feedback.We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We appreciate your mention of our amazing associates who truly deliver genuine care and sincere hospitality. Thank you for your compliments on the design and services.No doubt, cleanliness is necessary anywhere we go!We hope to have the privilege of serving you on many more visits to the MOV in the future.Cheers!Shahrizan SutriMOV Hotel E-Commerce

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
아쉬운 냉장고.친절한 호텔리어...
냉장고가 없어서 많이 아쉬웠어요. 호텔리어분들의 친절함이 감동이었습니다.
2020년 2월에 3박 숙박함
답변 제공: Garret 님, 2020년 3월 16일
Dear Valued Guests, Greetings from MOV Hotel Kuala Lumpur! Thank you for taking your precious time to review your recent stay with us. We are so glad to hear that you really enjoyed your stay with us. Please accept my apologies if your room didn't have a fridge. Our fridge availability have been mentioned in any online travel agents. We would appreciate if you would allow an other opportunity of staying with us. Warm regards, Garret PR Assistant Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 좋은 숙소
냉장고가 없고 시트에 일부 얼룩이 있었으나 전반적으로 깨끗하고 위치가 매우 좋았다
2020년 1월에 2박 숙박함
답변 제공: Garret 님, 2020년 2월 6일
Dear Valued Guest, Greetings from MOV Hotel Kuala Lumpur! Thank you so much for choosing MOV Hotel and providing us this review. Regarding your feedback about fridge, our room facilities detail stated in any online travel website. For the stains on the seat, we already forward this to the housekeeping department. We look forward to seeing you again soon! Warm regards, Garret PR Assistant Manager

6/10 - 괜찮아요

JINYONG 님, 서울

생각보다 별로였습니다 쿠알라룸푸르 2번째 방문하였는데 리모콘도없고 후기 보고 예매했었는데 조금 실망~~그렇게 나쁘진 않아요~~
2019년 10월에 1박 숙박함
답변 제공: Vijay 님, 2019년 11월 15일
Dear Jinyong, Greetings from MOV Hotel! Thank you for visiting the MOV Hotel Kuala Lumpur and for taking the time to share your feedback. We endeavor to provide truly superior experiences, so to hear that you had an amazing stay is extremely rewarding. Your mention of sincere hospitality delivered by our courteous associates, great facilities and food deemed as one of the best you have been so far are truly appreciated. Thank you for the feedback on the hair dryer as I passed the feedback to our Operation side. Yes, indeed our location is strategic in the middle of the city which makes you convenient to get anywhere. We hope you and your loved ones will visit us many times in the future and allow us to create more memories.

10/10 - 훌륭해요

YoungHun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
접근성 좋은 가성비 대비 숙소 단 창문이 없음.
가성비 대비 주위 접근성, 청결도 및 대부분 좋았습니다. 단, 방에 창이 없으니 방에서 오래 계실분은 다른곳을 선택하심이. 조식 32RM 보통.
2019년 6월에 2박 숙박함
답변 제공: Vijay 님, 2019년 7월 2일
Dear Young Hun, Greetings from MOV Hotel Kuala Lumpur! Thank you very much for a detailed review with valuable information. I will pass the feedback to my management for the improvements as mentioned. We greatly appreciate your kind patronage and hope your experience on this occasion will bring you back soon.

10/10 - 훌륭해요

dongwook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박후기
좋은 위치에 괜찮은 호텔이였구요 스텝 다들 친절했어요 다만 수영장은 작은 편입니다 하지만 저녁 야경은 좋았습니다.
2019년 4월에 2박 숙박함
답변 제공: Vijay 님, 2019년 6월 13일
Dear Dong, Greetings from MOV Hotel Kuala Lumpur! Thank you very much for a detailed review with valuable information. I will pass the feedback to my management for the improvements as mentioned. We greatly appreciate your kind patronage and hope your experience on this occasion will bring you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 좋은 가성비 호텔
<장점> 위치 매우 좋음(잘란알로 야시장, 아랍스트리트가 매우 가깝고, 파빌리온 쇼핑몰도 천천히 걸어서 10분이면 갈 수 있음). 건물 및 객실 깨끗함(지은 지 얼마 되지 않은 듯함. 주변은 좀 지저분하지만 호텔은 깨끗함). 직원 및 가드 친절함. <단점> 방이 작음. 냉장고 없음. 옷장 없음. 벽이 사포 같은 시멘트 마감이라 종종 손 발 긁힘. TV는 한국인이 볼 만한 채널 없음. 세탁 서비스 없음(단, 저렴하고 빠른 연중무휴 세탁소가 매우 가까이 있음).
2018년 9월에 5박 숙박함
답변 제공: Vijay 님, 2018년 9월 23일
Dear valued guest, Greetings from MOV Hotel Kuala Lumpur! Thank you for sharing your feedback and your kind words towards our service, comfort and location. Sir, the rooms are meant to be small and cozy as it follows the current trend of unique hotel settings now. We are currently upgrading to add in some channels soon. Despite this inconvenience caused, I hope it has not deterred your future returns with us. We hope we can meet you soon. Have a pleasant day!

2/10 - 너무 별로예요

Andrew

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
1) Was not able to check-in till 5pm. Check-in was listed as 2pm. 2) Broken window in room that could not closed. Right next to busy street so it let in loud noises. 3) Did not receive room as advertised. Smaller bed with bed sheets that did not fit bed 4) Broken toilet and no soap in bathroom 5) No basics such small bottled water or shampoo provided 6) Room was hosed down and so the floor was soaking and bathroom completely wet.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel communicated with me before arrival ensuring I had all the necessary information. Check in was fast and simple. The room was clean, neat and had everything I needed. The rooftop pool area had a comfortable seating area and was breezy in the afternoon. It was very close to Jalan Alor area so lots of eating options. Walkable to KLCC park and Petronas Towers, Tomes Square and KL Forest Echo park. Overall great value and I’d stay there again.
2024년 5월에 4박 숙박함
답변 제공: Saiful 님, 2024년 5월 21일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

6/10 - 괜찮아요

Ryosuke

ブキビンタンの駅からも、ジャランアローも、パビリオンにも近い。
2024년 5월에 3박 숙박함
답변 제공: Saiful 님, 2024년 5월 13일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

occur,LLC

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay Very polite staff and security staff
2024년 4월에 2박 숙박함
답변 제공: Saiful 님, 2024년 5월 13일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel. Great room. Great staff. WiFi problems in the room were my only concern. Only my phone would connect, not MacBook Air for some reason. Rooftop pool and specialty lighting in the room made my stay excellent. I will stay again! Thank you.
2024년 4월에 4박 숙박함
답변 제공: Saiful 님, 2024년 5월 13일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

Charmaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really loved the room and my stay overall.
2024년 4월에 3박 숙박함
답변 제공: Saiful 님, 2024년 5월 1일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

8/10 - 좋아요

Anthony

가족 여행
Nice rooms comfortable
2024년 3월에 3박 숙박함
답변 제공: Saiful 님, 2024년 4월 6일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

8/10 - 좋아요

POK YEUNG

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The firework was also annoying at night , and the security always played phone during their working hour
2024년 3월에 4박 숙박함
답변 제공: Saiful 님, 2024년 4월 5일
Hello Pok Yeung,Thank you for sharing your feedback with us regarding the festive fireworks in KL city during the month of Raya Aidilfitri. We understand that this may have caused some disturbance during your stay. To address this, we are actively looking into enhancing the soundproofing on our walls to minimize any potential disruptions in the future. Additionally, we will be bringing attention to your feedback during our training sessions to our security personnels to ensure that all guests, including yourself, feel safe and well-attended to throughout your visit. We appreciate you bringing these concerns to our attention as it helps us improve our services and ensure a more enjoyable experience for all our guests. Thank you!Sincerely,MOV Hotel Management

10/10 - 훌륭해요

Medhi houas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best location room a bit small but very good hotel very clean
2024년 3월에 17박 숙박함
답변 제공: Saiful 님, 2024년 4월 5일
Thank you for your kind feedback regarding our customer service and interior design. We truly take pride in both aspects of our business. We also appreciate your feedback regarding the mild odor issue, and please rest assured that we take such matters very seriously. We are committed to making improvements, and we hope that when you visit us again, you'll notice these positive changes. Thank you once again for your valuable input.

10/10 - 훌륭해요

Lai Ngoh

2024년 3월에 2박 숙박함
답변 제공: Saiful 님, 2024년 5월 1일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

Frank

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and facilities at MOV Hotel were excellent! Very kind and helpful. I would definitely stay there again and I highly recommend it!
2024년 3월에 1박 숙박함
답변 제공: Saiful 님, 2024년 3월 25일
We're happy to learn that you enjoyed our hotel's facilities and convenient location near many attractions, including the iconic Petronas Towers. We strive to exceed our guests' expectations, and we're delighted that we were able to deliver on our promise to provide a memorable experience.

10/10 - 훌륭해요

Luke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room design
2024년 3월에 1박 숙박함
답변 제공: Karl 님, 2024년 3월 19일
Greetings from MOV Hotel Kuala Lumpur,We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We appreciate your mention of our amazing associates who truly deliver genuine care and sincere hospitality. Thank you for your compliments on the design and services.We hope to have the privilege of serving you on many more visits to the MOV in the future.Regards,Front Office

10/10 - 훌륭해요

Kenneth 님, Tonbridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good location to see Kuala Lumpur
2024년 1월에 7박 숙박함
답변 제공: Saiful 님, 2024년 3월 12일
Thank you for taking the time to leave us a lovely review of your recent stay at Mov KL. We are glad you enjoyed your stay and it's great to hear that you found our location convenient for the purpose of your visit. We look forward to welcoming you back sometime very soon.

8/10 - 좋아요

BIN ALI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very satisfactory.
2024년 3월에 4박 숙박함
답변 제공: Saiful 님, 2024년 3월 8일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

KOTA

2024년 2월에 5박 숙박함
답변 제공: Saiful 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

Denis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un excellent rapport qualité/prix. Personnel lmpeccable. Piscine, patio chambre A .
2024년 2월에 4박 숙박함
답변 제공: Saiful 님, 2024년 3월 8일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

6/10 - 괜찮아요

Pattarapong 님, Bangkok

2024년 2월에 2박 숙박함
답변 제공: Saiful 님, 2024년 3월 22일
Thank you for staying with us and sharing your review during your recent stay.

2/10 - 너무 별로예요

Kazunori

별로예요: 숙박 시설 상태 및 시설
エアコンが壊れてたのかぜんぜん効かなかった。エレベーターが止まるたび異音がして部屋まで響いてかうるさかった。 以前泊まった時はいいホテルだと思ったが4年経ち少しくたびれた感がある。
2024년 2월에 1박 숙박함
답변 제공: Saiful 님, 2024년 3월 9일
Hello,We greatly appreciate your decision to stay with us once again, especially considering your last visit was four years ago. Your loyalty means a great deal to us.Could you please provide us with some details regarding your recent stay? We want to address the air conditioning issue you've brought to our attention. Your feedback is invaluable to us as we strive for continuous improvement in our services.Thank you for taking the time to share your thoughts with us. We look forward to resolving this matter promptly and ensuring your next stay with us is nothing short of exceptional.Sincerely,MOV Hotel Management

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good
2024년 2월에 3박 숙박함
답변 제공: Saiful 님, 2024년 3월 8일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

2/10 - 너무 별로예요

Philipp

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Direkt neben Disco
Achtung!!!! Direkt neben einem Club mit extrem lauter Musik. Auch unter der Woche! Schlafen nicht möglich.
2024년 2월에 1박 숙박함
답변 제공: Saiful 님, 2024년 3월 9일
Hello,Thank you for reaching out to us with your feedback. We're genuinely sorry to hear that you experienced difficulty sleeping during your stay. However, being located near Changkat pub street, occasional noise disturbances can be unavoidable, as our hotel's selling point is its proximity to this vibrant tourist hotspot.While earplugs are available upon request, we regret any oversight in not offering them to you during your stay. Nevertheless, we sincerely hope that your next visit will be more comfortable. You're welcome to request a room that doesn't face or is located near Changkat, and our front desk team will do their utmost to accommodate your preferences, although this is subject to availability.Please rest assured that ensuring our guests' comfort is our top priority, and we strive to provide the best possible experience for each and every one of our guests.Thank you once again for your feedback. We look forward to the opportunity to better serve you in the future.Best regards,MOV Hotel Management

6/10 - 괜찮아요

Sheneela

좋아요: 객실의 편안함
별로예요: 청결 상태
3 star but nice staff
The hotel is in a very good location. Near the Pavilion and an MRT is close by. Although the quality of housekeeping is poor, they don’t sweep the floor and the sinks have dirt and residue. If you want to iron you need to go to the roof. The iron and board is located near the toilets and showers. There is no fridge but if you need to refrigerate the staff will put it away for you for example medicine. The street is sadly crawling with catcallers who live and work locally. Be mindful there is a lane near the hotel with working girls.
2024년 2월에 4박 숙박함
답변 제공: Saiful 님, 2024년 3월 9일
Hello Sheneela,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our location — it's always rewarding to know that our guests appreciate our proximity to these tourist hotspots.We've taken your comments about our housekeeping quality seriously and will be conducting a thorough investigation to ensure that our stringent standards are upheld, resulting in a more satisfactory experience for you during future visits.Regarding the refrigerator, we apologize for any inconvenience caused. Mini-bars are indeed available upon request, and we regret if this was not communicated clearly during your stay. You can simply reach out to the front desk or dial '0' on your room telephone to request one.We genuinely appreciate your overall feedback. Your insights are invaluable to us as we strive to provide the best possible experience for all our guests.Sincerely,MOV Hotel Management

6/10 - 괜찮아요

Kazunori

2024년 2월에 2박 숙박함
답변 제공: Saiful 님, 2024년 3월 22일
Thank you for staying with us and sharing your review during your recent stay.

10/10 - 훌륭해요

ALFA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cosy place & friendly customer service
2023년 12월에 2박 숙박함
답변 제공: Saiful 님, 2024년 3월 8일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

8/10 - 좋아요

Aiman 님, Naperville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value
2024년 1월에 1박 숙박함
답변 제공: Saiful 님, 2024년 3월 8일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location and service
Location is good. Service is good.i ask for change for hairdryer and got a one replenished.
2024년 2월에 4박 숙박함
답변 제공: Saiful 님, 2024년 3월 8일
Thank you for taking the time to leave us a review. We are happy to know that you have found our hotel to be of good value, and we certainly enjoyed being of service to you during your stay here. Our associates sincerely look forward to welcoming you back soon

10/10 - 훌륭해요

Ling

2024년 1월에 2박 숙박함
답변 제공: Saiful 님, 2024년 3월 22일
Thank you for staying with us and sharing your review during your recent stay.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: John 님, 2024년 2월 3일
Thank you so much for the perfect 10/10 rating! We're thrilled to know that you had an excellent experience during your stay. We appreciate your support and hope to welcome you back for another outstanding stay in the future!

8/10 - 좋아요

Bridgette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, centrally located property. Only negative is that the hotel smelled of strong cleaning fluids. Kind of like pine sol. It was a very strong smell.
2024년 1월에 5박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for your positive feedback about our centrally located property. We're glad to hear you enjoyed your stay. However, we apologize for the strong smell of cleaning fluids, which we understand can be quite overwhelming. Your comfort is important to us, and we appreciate your patience. We'll address this issue to ensure a more pleasant atmosphere for our guests in the future. We hope for the chance to welcome you again and provide an improved stay.

6/10 - 괜찮아요

Ronnie

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Nice showers and beds .air-conditioning is as loud as a jet engine impossible to sleep
2024년 1월에 2박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for your feedback. We're pleased to hear that you enjoyed our showers and beds. However, we apologize for the inconvenience caused by the loud air-conditioning, making it difficult to sleep. Your comfort is our priority, and we appreciate your insights. We will address this issue promptly to ensure a more peaceful stay for our guests. We appreciate your valuable insights and hope to have the opportunity to welcome you back for an improved experience.

6/10 - 괜찮아요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was on the small side which led to many inconveniences: walking around suitcases, lack of storage space, etc.
2024년 1월에 2박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for sharing your feedback with us. We're sorry to hear that the size of the room caused inconveniences, such as difficulty maneuvering around suitcases and limited storage space. We appreciate your insights, and we'll take this into consideration as we work towards improving our accommodations. We hope for the chance to welcome you again and provide an improved stay.

8/10 - 좋아요

Kit Sheung

좋아요: 직원 및 서비스
酒店後面就是呀羅街,酒店步行8分鐘到LOT10和地鐵站,非常方便! 唯一缺点,因维修水管,入住頭2天没有熱水供應!以價格對比下可以接受。
2024년 1월에 5박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for your feedback. We're pleased to hear that you found our hotel conveniently located near Jalan Alor Street, and within an 8-minute walk to LOT10 and the subway station. We apologize for the inconvenience caused by the lack of hot water during the first two days of your stay due to maintenance. We appreciate your understanding, and we assure you that we are continuously working to enhance our services. We hope to welcome you back for an improved experience.

10/10 - 훌륭해요

MIZUHO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for the perfect rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for taking the time to share your feedback. We appreciate your choice to stay with us. We value your insights and look forward to the opportunity to host you again in the future.

10/10 - 훌륭해요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I think they need to add is wash clothes for in the showers. The staff were always happy to help if you had any questions.
2023년 12월에 13박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for the perfect rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Peter

2023년 12월에 1박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for the perfect rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay.

8/10 - 좋아요

CHUN KIT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: John 님, 2024년 1월 24일
Thank you for taking the time to share your feedback. We appreciate your choice to stay with us. We value your insights and look forward to the opportunity to host you again in the future.

4/10 - 별로예요

alaa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smells bad really bad and not that clean as it should for hotel calming 4 stars , noisy area at night specially if thy give a lower floor , I’m glad i booked only two nights and moved to another place
2023년 12월에 2박 숙박함
답변 제공: Front Office 님, 2023년 12월 23일
We appreciate your positive feedback! It's fantastic to hear that our hotel met your expectations. We sincerely apologize for any shortcomings in our service regarding the smoking smell in your room. We deeply regret that we didn't handle the situation better, and we have addressed this with our team to ensure it doesn't happen again.

10/10 - 훌륭해요

Abhishek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Halim - Duty Manager 님, 2023년 12월 20일
Thank you for taking the time to leave us a lovely review of your recent stay at MOV KL. We are glad you enjoyed your stay and it's great to hear that you found our location convenient for the purpose of your visit. We look forward to welcoming you back sometime very soon.

10/10 - 훌륭해요

Håkan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to a lot of restaurants
2023년 12월에 2박 숙박함
답변 제공: Halim - Duty Manager 님, 2023년 12월 20일
We're overjoyed that you had a memorable experience with us! Your feedback is a testament to the hard work and dedication of our entire team. We can't wait to exceed your expectations on your next visit.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to everything and enjoyed the stayed being a first timer in KL and a solo traveler.
2023년 12월에 3박 숙박함
답변 제공: Halim - Duty Manager 님, 2023년 12월 20일
We're happy to learn that you enjoyed our hotel's facilities and convenient location near many attractions, including the iconic Petronas Towers. We strive to exceed our guests' expectations, and we're delighted that we were able to deliver on our promise to provide a memorable experience.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location and easy going.
2023년 11월에 7박 숙박함
답변 제공: Halim - Duty Manager 님, 2023년 12월 13일
We're happy to learn that you enjoyed our hotel's facilities and convenient location near many attractions, including the iconic Petronas Towers. We strive to exceed our guests' expectations, and we're delighted that we were able to deliver on our promise to provide a memorable experience.

8/10 - 좋아요

Hisashi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
料金も安く部屋も綺麗で満足でした。少し大通りから外れたところにありますが、警備の人もいて安心でした。
2023년 12월에 1박 숙박함
답변 제공: Halim - ​ 当直マネージャー 님, 2023년 12월 13일
289 / 5,000Translation resultsTranslation resultレビューいただきありがとうございます。 平素より当ホテルをご愛顧いただき、誠にありがとうございます。また、当ホテルの価値を評価していただき大変嬉しく思います。 ご滞在中は大変お世話になりました。またのお越しをスタッフ一同心よりお待ちしております。