라호야, 캘리포니아의 해변 호텔

“Our suite was very nice. The beds were so comfortable, We were a party of 3 older women are are used to a coffee pot and microwave in our room. Coffee was available in the lobby. A communal microwave was locates on each floor. Our suite had 2 rooms, a total of 3 beds, and only one bathroom. Very different than our norm. The stay was very nice. The staff was excellent.”

“I am satisfied with overall but they didn't refill the complimentary water after house keeping.”

“I reserved a veranda room but was assigned a room that faced a wall and an area of dirt, with neither a view nor a usable balcony. When I brought this to the staff’s attention, I was told there was nothing they could do because the hotel was at capacity. This was surprising, as we arrived around 1:30 PM, well before the official check-in time. So it was unclear how the property could already be fully booked. Unfortunately, this meant we did not receive the room type we had paid for, and the...

“Filthy rooms. The soles of my feet were black from the filthy floors. No amenities. Breakfast was a joke... Crushed tiny muffins. Maintenance was non-existent, no hot water in either bathroom sink, one with a broken HW handle (plastic innards!!) and the other never got hot. We reviewed 3 rooms and all 3 had broken bathtubs. NEVER AGAIN!!!”