โThe staff were all amazing- every individual, I encountered was courteous and helpful and showed great pride in their work. David, you rock! The hot savory breakfast choices could be more healthier. The room carpeting can use a cleaning (shampooing, not just vacuuming, to wash away some of the embedded foot/body odor that lingers in the room). Bedding and towels all perfect. โ
โThe room was good, quiet. The bed was adequate. I didn't like the property in front of the hotel as it looked abandoned, not kept up and that made the area appear unsafe. โ
โLoved our stay. Jay at the front desk for check-in/out was so helpful and friendly. The room was very clean, and we had no issues at all. The parking lot was very well lit at nite when I walked my pup. And they do not charge for pets, that was a huge bonus. โ
โGiven what I paid for the room, it met my expectations. What was exceptional was Zalla, the receptionist. She was pleasant, helpful, efficient and personable. There are similar hotels in the area with similar prices, but it would be Zalla who brings me back to this hotel.โ
โIt's not much to look at from the outside, but the rooms are clean, updated, and comfortable on the inside. And the air conditioner in our room was the quietest hotel air conditioner we've ever heard, yet it still cooled nicely. Breakfast had eggs, sausage, and waffles.โ
โThe worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously.โ
โBath tub looked as if it needed to be cleaned and the bedsheets did not smell fresh. Overall, It was a comfortable stay. A lot of dining options to choose from.โ
โThe front desk staff both for check in and check out were friendly and helpful. Overall good atay, we would stay there again. Onky a few negatives, carpet in all hotels looks gross and unclean. Open showers i personally do not care for because its cold. Definitely suggest non slip prevention in showers, holy wow it was like trying to balance on ice. โ
"It is not a brand new hotel. However considering price it is definitely acceptable. Most of all, a staff from Brisbane, Australia was really friendly and kind. He allowed us to have some meals for breakfast even in the evening. He provided water bottles as well. It was touching in the very cold winter night. "
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
