고급 침구, 필로우탑 침대, 책상, 암막 커튼
예약 가능 여부 확인

컴포트 인 랭캐스터 - 록베일에 위치 여행 후기

2.5 out of 5
컴포트 인 랭캐스터 - 록베일에 위치
24 South Willowdale Drive Rout, Lancaster, PA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 524개" "
평점 8 - 좋아요. 1001개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 96개" "
평점 4 - 별로예요. 1001개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 20개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If was a great experience staying in this hotel! Clean, safe, good breakfast and nice staff!
2024년 5월에 1박 숙박함

4/10 - 별로예요

Julia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room had a damp smell, ants in the bathroom, another bug was crawling on the wall. It was extremely noisy. And the room was not cleaned the last day. Just won’t book at this hotel again.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Bruno

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 5월에 2박 숙박함

8/10 - 좋아요

Saralee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay and would stay again.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Yolanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and pleasant
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Carolyn

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Like - closeness to eating and places I needed to attend Dislike - Patches of ants outside and inside the room and shower
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very comfortable
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean & a super nice staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this property twice before. It is close to several outlet stores, Sight and Sound Theater and easy access to major highways in the area. Everyone is very professional. The full breakfast is very good as well.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Margaret

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Toilets too low for elderly also bathroom too small Chairs in dining are too low when tables are too high
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ernesto

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Pedro A

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine for a one night stay
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Delores

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the area , hotel was clean and very good staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Moises

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Moises,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

8/10 - 좋아요

Shani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some upgrade needs to be done to the handicap accessible bathroom such as dated shower head and pressure. No shelving inside the shower. Carpet needs to be replaced. Front desk didnt want to bring towels to your room. However we were able to manage for 2 nights stay.
2024년 3월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Shani,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Dalton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay and would stay here again!
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Dalton,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to American Theatre. Great staff easy checkin!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Many

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s every good
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Juan,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

2/10 - 너무 별로예요

Drew

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient to the dance competition we were attending. More importantly, it was clean and the staff were very accommodating, very nice. They made us feel very comfortable. Breakfast in the morning was also very nice.
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Joanne,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Steve

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Clean rooms close to food and shopping.
2024년 3월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Steve,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was spotless. Great breakfast.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Harry

2023년 7월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Harry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Travelocity member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was in a great spot
2024년 2월에 1박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great clean affordable hotel in Lancaster.
The hotel was clean and nice the blinds were broken in our first room, but the front desk was quick to put us up in a new room.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Cheryl

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Property was nice enough. Furniture was not in the best shape. Couch was in awful condition. Cleaning was good. Worst problem was tiny little ants crawling on the bedside stand and they were all over my oxygen concentrator. They did offer to move us but we were only there one more night so chose to stay put. First thing we were asked when complaing was "did you spill something?". No we didn't spill anything. We also had no food in there. Kind of made us feel it was our fault for the ants. Probably would never stay at a Comfort Inn again.
2024년 2월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Cheryl, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us by email or call. We hope for an opportunity to properly host you in the future. Sincerely, Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

8/10 - 좋아요

Stephanie

2024년 2월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Stephanie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Alexis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Famiky trip
Good breakfast,nice quiet. Will come again
2024년 2월에 3박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Alexis,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Hotels.com member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All as expected. Clean. Safe. No concerns.
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Sheila,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

8/10 - 좋아요

Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Leonard,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

2/10 - 너무 별로예요

Denise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed were nasty!! Went to call front desk and the phone wasn’t even hooked. Left and got a full refund. Took plenty off pictures too.
답변 제공: Jodi Rodriguez 님, 2024년 2월 19일
On behalf of myself and my team I'd like to apologize for the experience you had at Comfort Inn. You should never have experienced that, and I can assure you that it will be handled and not be a reoccurrence.

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Allan,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very clean and the room was very comfortable. The staff was beyond exceptional. Very friendly and quite accommodating. Very nice place to stay and WILL definitely stay again.
2024년 2월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Larry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

4/10 - 별로예요

Denise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Denise,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Travelocity member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Thomas 님, BELLE VERNON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great and the staff was friendly
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to lots of shops and restaurants
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Patsy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ann

2024년 1월에 1박 숙박함

8/10 - 좋아요

Jerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was cool...long walk to room
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like staying there and it is a nice place.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Michelle 님, Abington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice. I only suggest placing anti- slip material in the bathtub/shower
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable
Really enjoyed our 2 day stay. Clean, friendly and affordable.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Daniel 님, Ravenna

좋아요: 편의 시설/서비스
Convenient for visit to friends.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sharmyne

가족 여행
좋아요: 청결 상태
It was inexpensive and convenient
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

margarita

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Edward

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bugs in room
Wow do not stay in this hotel. I never heard of a comfort Inn hotel who rents rooms to people and then puts signs on their door saying we don’t rent to locals. Besides that we weren’t in our room 2 hours and went into bathroom and found hundreds of bugs in the sink and on top of sink and surrounding areas . The bugs were coming from inside the sink wall. Disgusting. I asked for my money back and all they would do was change my room. Whete were we going to go at 6:30 at night.
2023년 12월에 1박 숙박함