“Overall a nice stay and food was great. A few disappointing experiences such as when checking in we were “greeted” by Laura, I think at the front desk to get our room key. Laura needs to learn how to smile. She is the first person a customer sees and communicates with so the first impression wasn’t at all great. The same as checking out. It’s as if she didn’t want to be there. When ordering drinks with our evening meal, the bar staff didn’t fill the glasses appropriately. Also, when we went for...
“Overall a nice stay and food was great. A few disappointing experiences such as when checking in we were “greeted” by Laura, I think at the front desk to get our room key. Laura needs to learn how to smile. She is the first person a customer sees and communicates with so the first impression wasn’t at all great. The same as checking out. It’s as if she didn’t want to be there. When ordering drinks with our evening meal, the bar staff didn’t fill the glasses appropriately. Also, when we went for...
Thomas